Holiday Inn Express & Suites Ghent by IHG – opinie 3-gwiazdkowy

Dear Maciej, Thank you for your kind words about the room, comfort, and cleanliness — weare truly glad to hear you enjoyed those aspects of your stay. However, I want to sincerely apologize for the incident you experienced. Your safety and comfort are our top priorities, and I am very sorry to hear about what happened with the ceiling and the lack of immediate concern shown by some of our staff. That is not the standard of service we strive to provide. Please know that we take this matter very seriously. We are already addressing the issue with our maintenance team and reinforcing protocols with our staff to ensure that such situations are handled with the urgency and care they deserve. We truly appreciate your understanding and patience, and we hope to have the opportunity to welcome you again for a much better experience. Kind regards. Front office agent. Sarah

Dear Maciej, Thank you for your kind words about the room, comfort, and cleanliness — weare truly glad to hear you enjoyed those aspects of your stay. However, I want to sincerely apologize for the incident you experienced. Your safety and … Pokaż więcej

Szanowny Aneta, Dziękujemy za pozostawienie opinii. Cieszymy się, że pokój spełnił Pana/Pani oczekiwania i został oceniony jako zadbany. Jeśli chodzi o miejską opłatę (tzw. podatek turystyczny), jej pobieranie wynika z lokalnych przepisów obowiązujących w naszym mieście. Zdajemy sobie sprawę, że nie wszystkie miejscowości wprowadzają taką opłatę, jednak my jesteśmy zobowiązani do jej naliczania zgodnie z regulacjami. Mamy nadzieję, że mimo to Pana/Pani pobyt był udany i że będziemy mieli przyjemność gościć Pana/Panią ponownie. Z wyrazami szacunku, Didem Front Desk Agent

Szanowny Aneta, Dziękujemy za pozostawienie opinii. Cieszymy się, że pokój spełnił Pana/Pani oczekiwania i został oceniony jako zadbany. Jeśli chodzi o miejską opłatę (tzw. podatek turystyczny), jej pobieranie wynika z lokalnych przep… Pokaż więcej

Dear Karolina, Thank you for your kind words about our breakfast and the hotel’s interior. We’re glad you enjoyed these aspects of your stay. We appreciate your feedback regarding the limited outdoor space and the parking fee. Our parking rates reflect the costs of providing secure on-site parking in this location. However, we understand your concerns and will keep them in mind as we strive to improve our guest experience. We hope to welcome you again in the future. Warm regards, Didem Front Desk Agent

Dear Karolina, Thank you for your kind words about our breakfast and the hotel’s interior. We’re glad you enjoyed these aspects of your stay. We appreciate your feedback regarding the limited outdoor space and the parking fee. Our parking… Pokaż więcej

Dear Joanna, Thank you so much for your lovely review! We're delighted to hear that you appreciated the cleanliness, spaciousness, and equipment in the rooms, as well as the friendly and helpful service. We are so happy your family - and pet! - felt welcome with us! We’ll certainly take your comments about healthier choices into consideration as we continue to improve our offerings. We hope to welcome you again in the future! Best regards, Anne Front Desk Agent

Dear Joanna, Thank you so much for your lovely review! We're delighted to hear that you appreciated the cleanliness, spaciousness, and equipment in the rooms, as well as the friendly and helpful service. We are so happy your family - an… Pokaż więcej

Dear Guest, Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed the spacious room and our varied breakfast selection it’s always great to know we’re starting our guests’ days off right! We appreciate your comment regarding the parking fee. While we strive to keep our rates competitive with the area, we understand your concern. We hope to have the pleasure of welcoming you back soon! Warm regards, Didem Front Desk Agent

Dear Guest, Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed the spacious room and our varied breakfast selection it’s always great to know we’re starting our guests’ days off right! We appreciat… Pokaż więcej

Dear Robert, Thank you for staying with us and for sharing your feedback. We’re glad to hear that you appreciate hotels offering Polish-language TV channels. We’ll certainly keep this in mind and look into the possibility of expanding our international channel selection in the future. Regarding the entrance gate we’re sorry to hear that you had problems with the entrance gate. We hope to welcome you again in the future! Kind regards, Team Holiday Inn Express & Suites

Dear Robert, Thank you for staying with us and for sharing your feedback. We’re glad to hear that you appreciate hotels offering Polish-language TV channels. We’ll certainly keep this in mind and look into the possibility of expanding our… Pokaż więcej

Dear Aleksandra, Thank you for your feedback! We're pleased you appreciated the cleanliness and the quiet atmosphere. We’ve noted your comment about the breakfast variety and will certainly take it into consideration as we look to improve our offerings. We hope to welcome you again soon! Kind regards, Didem Front Office Agent

Dear Aleksandra, Thank you for your feedback! We're pleased you appreciated the cleanliness and the quiet atmosphere. We’ve noted your comment about the breakfast variety and will certainly take it into consideration as we look to imp… Pokaż więcej