Reviews of Hotel Onderbergen 3 stars

The staff was very welcoming and friendly. The room was larger than we expected and very clean and comfortable.

We were very happy with the room, which was large, in a beautiful building in the city centre. The lady at the reception, Svitlana was most helpful and she gave us excellent advice and a full itinerary to visit the city. We had only one evening, so this in Ghent, and couldn't prepare for our visit so this was a great help.

We booked this hotel because of the on-site parking. However, when we made the booking and wrote to the hotel to reserve a parking slot they informed us that they were all taken already. It is true that we made our reservation just one day before our arrival, but this was still a disappointment. Nevertheless, it was not a great problem, as we could unload our luggage when we arrived at the hotel and then Svitlana at the reception indicated an inexpensive parking house (Ramen) near to the hotel.

Clean and tidy, The room was large, decor of hotel was lovely, facilities were good, great location, staff were accommodating.

Breakfast was limited, not great value for money and our shower drain was slow draining. Charge for additional coffee if required.

Unique hotel with quirky decor which we loved. Location was perfect and the lady on the front desk was so helpful and accommodating with parking our motorcycle. The Irish bar is well worth a visit and lovely food & staff

All perfect

Location is good.

Put filter on for parking. Double checked availability of parking with hotel. Confirmed availability but needed to be booked separately. Booked and paid the room but parking wasn't offered. Send separate request to hotel to be told parking all booked. Not sure if hotel or Booking.com to be blamed here as a very similar problem happened with my previous booking at a different hotel. Furthermore mattress far too soft by any standards and the radiator in the bathroom was almost touching the Toilette seat. Interesting to know how guests use that loo when heating is on .....

Very comfortable rooms, excellent breakfast and very friendly staff. Beautiful unique hotel

Nothing

Extremely close to Ghent centre about 10 mins walk, staff very friendly, well presented breakfast, and the attached Irish bar serves a good selection of drinks and great food ,,,

Nothing to dislike

The staff were very friendly especially Jenny who looked after us promptly when we arrived.The room was ready and to meet a friendly face after an early flight from Ireland was lovely.She showed us our location on a map and the sights of interest to visit. After a short rest we enjoyed the next three days visiting Gent and also Brugge by train from our hotel which was ideally located.

Great location, spacious room and bathroom with bath and shower. Great quality of facilities. Really enjoyed our stay

Winding staircase on second floor was tricky but they took our luggage up for us.

Boutique quality hotel with clean and fresh furnishings,lovely very friendly and helpful staff. Large comfortable and clean rooms with nice facilities.

I couldn’t stay longer!!

The staff is very nice and helpful and the locations is great

The room we got was super small. We could barely fit our stuff and move around. Too expensive for the size

The hotel was a lovely overnight stay and would be great for a city break weekend in Gent. The property is ideally located for the city centre only a 15 minute walk. The room was clean and well appointed for our family stay. Communication with the hotel was great and they explained early in the booking process that parking could be reserved at the hotel but spaces are limited. I booked straight away and our space was ready for the time we were told. With the two children, this helped massively. Thank you for a lovely stay.

Not the fault of the hotel - more advice for anyone intending to drive into the city- take care that you check route plans in case of road closures and unidentified road diversions. We had real trouble getting over to the hotel.

Lovely rooms, comfy beds, friendly staff, food was great

Nothing

Loved this quirky hotel - full of character and charm. Staff were super friendly. We will definitely be back!

A little difficult to find, and the parking is about a 7 min walk, so bear that in mind if you have a lot of luggage.

Excellent location, we walked into the centre of Ghent easily, lots of restaurants and waffle houses (a must in Belgium!)in walking distance (10 mins), large rooms and very comfortable.

Nothing to dislike!