Reviews of Getaway Studios "The Providence" Oostende
Van Iseghemlaan 38A, Oostende Centre, 8400 Ostend, Belgium
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery nice place in a good location.
No storage space, no hangers. More focused on design than usability.
Dear Alexander, Thank you for your feedback and for taking the time to write about your stay. We are delighted to hear that you found our location very nice. We truly appreciate your feedback regarding the storage space, hangers and design. Your comments are valuable to us and we will consider them for future improvements. We look forward to welcoming you back to Getaway Studios Ostend in the future! Kind regards, Petra Van Eenoo Front Desk Manager
Dear Alexander, Thank you for your feedback and for taking the time to write about your stay. We are delighted to hear that you found our location very nice. We truly appreciate your feedback regarding the storage space, hangers and desig… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGood location close to the beach. There is a kitchen and air conditioner.
Old facilities
Dear Yencheng, Thank you for sharing your experience with us and for highlighting the proximity to the beach. We're delighted to hear that you appreciated the kitchen facilities and air conditioning. Your feedback about the older facilities is duly noted and we will strive to make improvements for a better stay in the future. We can't wait to welcome you back for an even more enjoyable stay! Warm regards, Petra Van Eenoo Front Desk Manager
Dear Yencheng, Thank you for sharing your experience with us and for highlighting the proximity to the beach. We're delighted to hear that you appreciated the kitchen facilities and air conditioning. Your feedback about the older facilitie… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBest experience ever
For the bathroom there was a chair which we could not separate and there was no hand showers to bath only for body .
Dear Aditya, Thank you for sharing your experience with us. We are thrilled to hear that you had the best experience ever and enjoyed the cleanliness, location and facilities. We have noted your feedback regarding the bathroom chair and the absence of a hand shower. Your comfort is important to us and we will address these issues promptly to enhance future guest stays. We look forward to welcoming you back to Getaway Studios Ostend to provide you with an even better stay. Kind regards, Petra Van Eenoo Front Desk Manager
Dear Aditya, Thank you for sharing your experience with us. We are thrilled to hear that you had the best experience ever and enjoyed the cleanliness, location and facilities. We have noted your feedback regarding the bathroom chair and … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery lovely building! Good location and lovely checking in process.
The room was a bit dirty. There were hairs in the bed and some stains. Also we booked for 4 people and still had to set up the couch bed ourselves.
Dear Jette, Thank you for your feedback and for taking the time to write about your stay. We are sorry to hear about the cleanliness issues you encountered in your room. Please accept our sincere apologies for the inconvenience caused. Your comments are valuable and we will address these matters with our housekeeping team to ensure this does not happen in the future. We appreciate your kind words about the building and the check-in process. If you decide to stay with us again, please reach out so we can make your experience more enjoyable. We look forward to welcoming you back to Getaway Studios Ostend in the future! Kind regards, Petra Van Eenoo Front Desk Manager
Dear Jette, Thank you for your feedback and for taking the time to write about your stay. We are sorry to hear about the cleanliness issues you encountered in your room. Please accept our sincere apologies for the inconvenience caused. Yo… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery nice studio for 2 persons and next to ensorhuis. It is a perfect place to stay when you visit ostende.
It could be better if cleanliness there is a priority. When we arrived at the studio, I almost vomited from the smell. Started from the hallway. The room was really not cleaned, the kitchen was so sticky, and still smelled like rotten foods. We stayed there from Monday until Saturday and I had never seen someone clean our room, or even give us new towels.
Dear Sucalit, Thank you for sharing your experience with us. We are truly sorry to hear about the cleanliness issues you encountered during your stay. Your feedback is invaluable and we are investigating this matter with our housekeeping team to ensure such oversights are rectified promptly. We would love the opportunity to make it right for you, so please reach out to us directly so we can address your concerns in more detail. We appreciate your kind words about the studio's location and size, and we hope to welcome you back for a much-improved experience. Warm regards, Petra Van Eenoo Front Desk Manager
Dear Sucalit, Thank you for sharing your experience with us. We are truly sorry to hear about the cleanliness issues you encountered during your stay. Your feedback is invaluable and we are investigating this matter with our housekeeping … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLigging
Bed bank lag niet comfortabel
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe room was so nice and refreshing. Had everything we needed
The view of the roof. Couldnt fully open the curtain because we can be seen by the other building. Access to the locker from main entrance was not stroller friendly. Even if its a only a few flights of stairs, if you are carrying a lot with kids, it can be extra effort to remove from the stroller and back again. Elevator to locker room is also small so it took 2 trips kids and stroller separate. Sofa bed also made too much noise. My child couldnt sleep properly
Dear Joanne, Thank you for your feedback and for taking the time to write about your visit. We're delighted to hear that you found the room nice and refreshing, with everything you needed. We apologise for any inconvenience caused by the view and the access to the locker room. Your feedback regarding the sofa bed noise is noted and we will address this internally. We look forward to welcoming you back to Getaway Studios Ostend in the future! Kind regards, Petra Van Eenoo Front Desk Manager
Dear Joanne, Thank you for your feedback and for taking the time to write about your visit. We're delighted to hear that you found the room nice and refreshing, with everything you needed. We apologise for any inconvenience caused by the … Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewGreat location and friendly staff.
Room was very dark and cramped. 15h-check in is quite late.
Dear Thomas, Thank you for your feedback and for taking the time to write about your visit. We're thrilled to hear that you enjoyed our great location and found our staff friendly. We are sorry to hear that the room felt dark and cramped, and we understand your concerns about the late check-in time. Your comfort is important to us, and we will review the room allocation process to ensure a better experience in the future. We look forward to welcoming you back to Getaway Studios Ostend soon! Kind regards, Petra Van Eenoo Front Desk Manager
Dear Thomas, Thank you for your feedback and for taking the time to write about your visit. We're thrilled to hear that you enjoyed our great location and found our staff friendly. We are sorry to hear that the room felt dark and cramped,… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt was not very clean, and our room was facing the interior staircase.
Dear guest, Thank you for your feedback and for taking the time to write about your visit. We're sorry to hear that your experience did not meet your expectations. We strive to provide a clean and comfortable environment for our guests and we regret falling short in this instance. Your comfort is important to us and we appreciate you sharing your concerns. We look forward to the opportunity to welcome you back to Getaway Studios Ostend and provide you with a more enjoyable stay. Kind regards, Petra Van Eenoo Front Desk Manager
Dear guest, Thank you for your feedback and for taking the time to write about your visit. We're sorry to hear that your experience did not meet your expectations. We strive to provide a clean and comfortable environment for our guests an… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewxtra small
Dear Emmy, Thank you for sharing your feedback with us. We appreciate your detailed review. We are sorry to hear that you found the room size to be extra small. Your comfort is important to us, and we regret if this aspect did not meet your expectations. We hope to have the opportunity to welcome you back to Getaway Studios Ostend for an improved experience. Warm regards, Petra Van Eenoo Front Desk Manager
Dear Emmy, Thank you for sharing your feedback with us. We appreciate your detailed review. We are sorry to hear that you found the room size to be extra small. Your comfort is important to us, and we regret if this aspect did not meet y… Show more
Reviewed: 5 August 2025 · Stayed in June 2025
Verified reviewThe studio itself was nicely designed, with a modern and cozy interior. The location was excellent — close to the beach, shops, and public transport, which made it easy to explore Ostend.
The cleanliness could be improved — the studio was not very clean upon arrival, and the dishes were not in the best condition. This made the stay a bit less comfortable than expected. And was a small issue with opening the front door. In general nice studio and great location, but cleanliness could be better
Dear Nataliia, Thank you for sharing your feedback about your recent stay at Getaway Studios Ostend. We are thrilled to hear that you found the studio nicely designed with a modern and cozy interior, and that you enjoyed the excellent location near the beach and shops. We apologise for the cleanliness issues you encountered upon arrival and the condition of the dishes. Your comfort is our priority and we will address these areas with our team to ensure a better experience for future guests. We appreciate your valuable feedback that helps us to improve. We look forward to welcoming you back to Getaway Studios Ostend for an even better stay next time! Kind regards, Petra Van Eenoo Front Desk Manager
Dear Nataliia, Thank you for sharing your feedback about your recent stay at Getaway Studios Ostend. We are thrilled to hear that you found the studio nicely designed with a modern and cozy interior, and that you enjoyed the excellent loc… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewPerfect location for the beach
Our studio didn’t have a window that we could open. The only window was an internal window on the staircase.
Dear Eliane, Thank you for your feedback and for taking the time to write about your visit. We're delighted to hear that you found the location perfect for the beach. We understand your concern about the lack of an openable window in your studio and we apologise for any inconvenience this may have caused. Your comfort is important to us and we appreciate you sharing this feedback. We look forward to welcoming you back to Getaway Studios Ostend in the future! Kind regards, Petra Van Eenoo Front Desk Manager
Dear Eliane, Thank you for your feedback and for taking the time to write about your visit. We're delighted to hear that you found the location perfect for the beach. We understand your concern about the lack of an openable window in your… Show more
Reviewed: 30 July 2025 · Stayed in May 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe location was perfect as the promenade and grocery store were only about a block away.
It could have used a little more cleaning, especially under the beds. No soap provided. Only instant coffee provided.
Dear Diane, Thank you for your feedback and for taking the time to write about your visit. We're delighted to hear that you found the location perfect for your vacation, with the promenade and grocery store nearby. Your comments about the cleaning and amenities are duly noted and we apologise for any inconvenience caused. Rest assured, we will address these issues promptly to enhance our guests' experience. P We look forward to welcoming you back to Getaway Studios Ostend in the future! Kind regards, Petra Van Eenoo Front Desk Manager
Dear Diane, Thank you for your feedback and for taking the time to write about your visit. We're delighted to hear that you found the location perfect for your vacation, with the promenade and grocery store nearby. Your comments about the… Show more
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewVery clean and tidy with everything in its place
The view was not appealing
Dear Lee, Thank you for your feedback and for taking the time to write about your visit. We are delighted to hear that you found our staff polite and helpful. It's great to know that you appreciated the cleanliness and tidiness of the studio. We apologize for any disappointment caused by the view not meeting your expectations. Our team strives to provide a comfortable and pleasant stay for our guests. We look forward to welcoming you back to Getaway Studios Ostend soon! Kind regards, Petra Van Eenoo Front Desk Manager
Dear Lee, Thank you for your feedback and for taking the time to write about your visit. We are delighted to hear that you found our staff polite and helpful. It's great to know that you appreciated the cleanliness and tidiness of the stu… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewVery close to the shops and seaside
Nothing
Dear Melchorie, Thank you for your feedback and for taking the time to write about your visit. We're delighted to hear that you appreciatied our location, very close to the shops and seaside. Your satisfaction is our priority! If there are any specific areas where we fell short or if you have any suggestions for improvement, please feel free to reach out to us directly. We look forward to welcoming you back to Getaway Studios Ostend in the future! Kind regards, Petra Van Eenoo Front Desk Manager
Dear Melchorie, Thank you for your feedback and for taking the time to write about your visit. We're delighted to hear that you appreciatied our location, very close to the shops and seaside. Your satisfaction is our priority! If there are… Show more