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  5. Reviews of Hotel Phenix

Reviews of Hotel Phenix 3 stars

Chaussée de Ninove 685, Anderlecht, 1070 Brussels, Belgium

#181 of 200 hotels in Brussels

Guests' Choice

Review score

Based on 241 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.8

  • Location

    6.7

  • Facilities

    6.6

  • Staff

    7.6

  • Value for money

    6.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 18 August 2025

    6.0
    Pleasant
    • Family with young children
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Small, no AC, night price

    Location, staff, accueil

    Stayed in July 2025

  • Reviewed: 5 August 2025

    5.0
    Fortunately we only had to stay one night.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The receptionist wasn’t very welcoming. The room was tiny and should never have been made for more than one person. It was in a noisy location and there was also noise from slamming doors in the hotel. When in the bathroom we couldn’t reach the toilet paper.

    We could park on the street for free. Breakfast was ok.

    Stayed in July 2025

  • Reviewed: 17 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Didn't have air-conditioning and was very hot.

    Stayed in June 2025

  • Reviewed: 8 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    all, extra charge for parking, bathroom

    nothing

    Stayed in May 2025

  • Reviewed: 20 March 2025

    5.0
    Poor 3 star hotel
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The shower a joke just a spray hose you couldn't swing a cat in it.

    Not an awful lot to like about it but staff ok and was clean.

    Stayed in March 2025

  • Reviewed: 27 February 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights

    Loud AC in Bath. Noise insulation from planes not verry good. Room smells of chemicals.

    Deliveres what the price promises

    Stayed in January 2025

  • Reviewed: 11 December 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very small. The bed was not comfortable and small in size. The bathroom doesn't have a door so I was sleeping facing the bathroom all the time. There were a lot of mosquitoes and I ended up bitten in several places.

    The room was very clean and the heating was very good. Breakfast was good The hotel is near the bus station

    Stayed in December 2024

  • Reviewed: 29 October 2024

    7.0
    Ok
    • Family with young children
    • Superior Deluxe
    • Stayed 2 nights
    • Submitted via mobile

    There were places unfinished in the apartment The stairs were very small for my disabled grandmother that climbed difficulty It was to warm

    There was a lot of space

    Stayed in October 2024

  • Reviewed: 29 September 2024

    7.0
    stisfied my expectation
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night

    Good Location

    Stayed in September 2024

  • Reviewed: 28 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was okay. All the edibles were nicely on the table ready for breakfast in the morning. Though, I was a bit concerned for the milk products and meat. They were being kept on room temperature the whole breakfast time with no cold underneath them which is a risk and not very hygienic. The room was modern and comfortable. One of the outlets wasn’t working when I tried charging my phone and other devices. Bathroom had some clear marks of renovation. Shower handle wasn’t adjustable which made showering difficult in a small room. Hotel’s room service was really good. The bed was always made when I came back from sightseeing and bins emptied. Fan kept the room cool which was great. I would give a score of 7.0 for the staying at the hotel.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Deluxe
    • Stayed 1 night

    There is no air conditioning in the hotel, however I selected the hotel due to air conditioning. The room is very small and the bathroom is old

    The location of the hotel and staff support to get the free parking

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking is not free

    The shower was comfortable for a wheelchair. Breakfast was good, buy not buffet style.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    No parking

    Nice hotel...good price

    Stayed in May 2024

  • Reviewed: 17 May 2024

    7.0
    Work trip
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Breakfast starting from 7.30 when you need be at work at 8.00 Rooms are a bit to small

    Good relation price to comfort.

    Stayed in May 2024

  • Reviewed: 19 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    I have a suggestion to save around 50% of the water consumption: a better regulation of the pressure of the water of the shower and a separation between the tap and the shower would decrease the consumption drastically....and it shouldn´t be so expensive ;-)

    Bathroom with shower in 1 meter x 1 meter is not so comfortable, but because of the price acceptable. The breakfast for that price is also to suggest!

    Stayed in March 2024

  • Reviewed: 5 March 2024

    6.0
    Pleasant
    • Business trip
    • Group
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    La proximité

    Stayed in February 2024

  • Reviewed: 15 February 2024

    5.0
    Passable
    • Family with young children
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Location, parking system

    Cleanliness

    Stayed in February 2024

  • Reviewed: 7 January 2024

    7.0
    Ok
    • Business trip
    • Family with young children
    • Superior Deluxe
    • Stayed 1 night
    • Submitted via mobile

    Can be a bit warmer inside.

    Clean no fuss hotel. Staff a bit blunt. Breakfast a bit on the too little side.

    Stayed in January 2024

  • Reviewed: 23 November 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Daily organization of breakfast. They standardly start at 07:00am not at 06:30am . every day one has to ask if 06:30 is ok -> than it is ok. But sometimes there is nothing provided for .. empty tables .. and it takes 10 minutes waiting before being serviced . sometimes one gets an egg or scrambled eggs with 3 small sausages. sometimes none eggs whatsoever. This morning I was informed that full breakfast service is only after 07:00 , not before 07:00, given the asked but not received service of a scrambled egg today ! Peculiar, since how much time does it cost to boil an egg or to make scrambled eggs. except for this, the service is good and people very friendly, with flexibility.

    Friendliness of the staff

    Stayed in October 2023

  • Reviewed: 31 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 4 nights

    Staff is very helpful

    Stayed in October 2023

  • Reviewed: 26 October 2023

    7.0
    Nice stay and public transport near by
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit cold without heating in the room. A bit far from the city centre. Stay was more expensive than paris.

    Facilities were nice and room comfortable. Public transport close and available

    Stayed in October 2023

  • Reviewed: 30 September 2023

    7.0
    Ask for a bigger room if single
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    The room I stayed in was too small.

    Location

    Stayed in September 2023

  • Reviewed: 29 September 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 4 nights
    • Submitted via mobile

    A hairdryer would be useful and a small coffee machine for those that need to leave early in the morning and don’t have time for breakfast or an earlier breakfast (around 7). Also, the room doors could use some maintenance.

    How clean the room was.

    Stayed in September 2023

  • Reviewed: 29 August 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Very noisy neighbours, talking loudly after 23:00 hrs and at night/early morning too .. slept too little . Apples are normally available at breakfast, however not for now. Pity

    all according to normal expectation.

    Stayed in August 2023

Showing 1 – 25

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