7.5

Reviews of Spirella

375 Hoogstraat, 1000 Brussels, Belgium

  • Jocelyn

    Reviewed: 7 August 2025 · Stayed in May 2025

    Verified review

    The decor is excellent and the location perfect for my needs

    I got accidentally put in the wrong room for a night and had to change rooms the next day. Unfortunately I had a migraine while I had to move all of my things so it was not good timing.

  • Theodoros

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review

    Seems renovated, old-school type of property. stairs a bit narrow but its ok. Polite owner

    The smell is a bit intense due to the wood, a bit noisy when walking.

  • Nicolebell8278

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Very large bedroom and bathroom

  • See the property
  • Konstantinos

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review
  • Viktoriia

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Luxury apartment in the very heart of Brussels. The interior is tastefully designed, with everything brand new after a recent renovation. If you’re looking for stunning Instagram photos — this is the place. On the ground floor, there’s a fully equipped kitchen with a coffee machine, fridge, toaster, stove, and all necessary utensils. There are two 24-hour convenience stores nearby. Cafés are just a 3-minute walk away, as well as the main attractions and the famous flea market.

    Property response:

    Thank you so much for this beautiful description — you’ve captured the spirit of Spirella perfectly. We’re thrilled that you appreciated the design and the location. It was a pleasure to host you, and we hope to welcome you back for another stay full of charm and discovery.

    Thank you so much for this beautiful description — you’ve captured the spirit of Spirella perfectly. We’re thrilled that you appreciated the design and the location. It was a pleasure to host you, and we hope to welcome you back for another… Show more

    Spirella
    15 July 2025
  • Lara

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
  • See the property
  • Raulsantosdelacamara

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    This is an apartment bulding located closely to Porte de Hal. The street is good and there are bars and some shops nearby. My room was very big. The bathroom is also very spacious. The check-in process is easy enough. The WiFi is easy to access and very fast. There were some complimentary chocolates on the day of my arrival which was really appreciated. There are bathrobes offered for free which is cozy.

    The apartment has some common areas and four individual rooms. In my floor were two rooms and an apparently shared bathroom. I never saw anybody else because the remaining room in the floor seemed to be vacant. The access to the upper floors is done through a very narrow spiral staircase (the Spirella...) which is publicized in the room listing. Before arriving (but after paying...) you're warned of this and gently reminded that this is no cause for a refund. What is not mentioned in the listing or the email before arrival is that the spiral staircase is dead dark. It was always difficult to navigate, even though I'm a rather nimble person. I wouldn't recommend this to any person with noticeable overweight or even the slightest impairment in vision. Seriously, this needs to be better illuminated. It's also so narrow that coming up with any luggage (even a medium backpack) might be challenging, don't bring heavy or large suitcases because maybe they won't easily fit. The room was large and the bed was comfortable, but the decoration of the room is quite puzzling. Even though there is space to spare, there's not even a small desk and since I was travelling for work and needed to get things done, my only option was the bed or a small armchair. Not very practical. The room also didn't have any clothes-sized cupboard with a rack to hang shirts, etc. Also, the room was painted (walls and ceiling) in very dark brown. This led to a quite dark, dark ambience most of the day since there's not loads of sunlight coming in. The faucet in the top floor bathroom was not in the best shape, as it was partially obstructed by water. There were no individual glasses offered in the room (maybe downstairs in the kitchen, but you won't go down and up the staircase for that...). All in all, could have been much better with more attention to detail.

    Property response:

    Thank you for taking the time to share such a thoughtful and detailed review. We're truly glad you appreciated the spaciousness of your room, the ease of check-in, the fast WiFi, and the small touches like the chocolates and bathrobes — they’re our way of saying *welcome*. That said, we hear your concerns and take them seriously. Spirella is indeed a historic house with its original spiral staircase — full of character, but as you rightly point out, not without challenges. While we always highlight its presence both before and after booking, your note about the lighting is absolutely valid. We’re already looking into how we can better illuminate the stairs without compromising the atmosphere of the house. Your feedback about the room — especially the lack of a desk and better hanging storage — is also helpful. Spirella is meant to feel like a quiet retreat, but we understand that many guests travel for work, and we’ll be reviewing ways to make the space more functional without losing its charm. Thank you again for your honesty. It’s this kind of thoughtful input that helps us grow and improve while keeping Spirella true to its soul.

    Thank you for taking the time to share such a thoughtful and detailed review. We're truly glad you appreciated the spaciousness of your room, the ease of check-in, the fast WiFi, and the small touches like the chocolates and bathrobes —… Show more

    Spirella
    15 July 2025
  • Iulia

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review

    Lovely vintage house, very nice for a short city break if the temperature is ok. It was easy to find, walk distance from most attractions, groceries very close, beer pub closer if you want to taste Belgium. Nice host, very helpful. I liked the stairs.

    1. If the weather is hot it becomes uncomfortable because there is no air conditioning, only a fan. 2. The balcony door 3. Not good for ladies. We want to look nice when we go outsife, it is impossible because of the poor light. Yes, it's nice and gives the vintage perfume, but please put one light above one mirror.

    Property response:

    Thank you so much for your lovely and sincere message — we’re delighted that you enjoyed the charm of the house, the location, and the welcome. It’s great to know the stairs even won your heart! You’re absolutely right about the challenges in hot weather — while fans help, we know they can’t fully replace air conditioning, and we're looking into more efficient ways to cool the rooms during summer. And thank you for your comment about the lighting — beautifully said. We completely understand that good lighting matters, especially when getting ready to go out. We'll be adding a proper light above the mirror to keep the vintage soul, but with a touch more practicality. We truly appreciate your thoughtful suggestions and would love to welcome you again — ideally under perfect weather conditions!

    Thank you so much for your lovely and sincere message — we’re delighted that you enjoyed the charm of the house, the location, and the welcome. It’s great to know the stairs even won your heart! You’re absolutely right about the challenges… Show more

    Spirella
    15 July 2025
  • Ewa

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review
  • See the property
  • Julie

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    Loved the period decor and unusual fit-out. Bed was very comfortable, shower was good, room was spacious. Close to the intercity train station (Brussels Midi) plus metro and bus very close. Lots of bars and restaurants close by. Area full of students and migrants gave a nice vibe and energy. Very good value for the price.

    Others have complained about the stairs. That’s unfair because the photos on booking.com are accurate. To be clear - the ground floor is the entry, kitchen and sitting room only, so if you book here you will have to go up stairs. Up one level for rooms 1 and 2, up another level for room 3, and as the levels have cathedral height ceilings, it’s a bit of a climb. The staircase is a tight spiral wrought iron one. Not suitable for large bags or for those with balance/mobility problems. Otherwise it just means exercising some caution coming up and down. Our only criticism is that they could be better lit.

    Property response:

    Thank you so much for your thoughtful and fair review — it means a lot to us. We’re delighted that you enjoyed the vintage decor, the comfort of the room, and the vibrant energy of the neighborhood. It’s wonderful to hear that the location and overall value met your expectations. And thank you especially for your balanced note about the staircase. We completely agree — the photos are clear, and the structure is as described, but your suggestion about improving the lighting is absolutely valid. We're currently looking into adding discreet lighting solutions that maintain the atmosphere while making access safer, especially in the evenings. We hope to welcome you again for another stay full of charm and character.

    Thank you so much for your thoughtful and fair review — it means a lot to us. We’re delighted that you enjoyed the vintage decor, the comfort of the room, and the vibrant energy of the neighborhood. It’s wonderful to hear that the location… Show more

    Spirella
    15 July 2025
  • Adrian

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review

    It's just a great project with furnishings all sourced from the local flea markets. If you just want comfort and not unique atmosphere and history, book a standard hotel - it's not for you. I absolutely loved it. La Marolled is ace, full stop.

    Only turn the front door key to the right or you'll be buggering around for ages:) Sort it Hugo, and good luck moving it forwards!

    Property response:

    What a joy to read your message — thank you! You’ve captured the spirit of Spirella perfectly: it’s not about standard comfort, it’s about character, history, and the soul of the Marolles. We’re so glad you felt that connection and embraced the charm of the house and its flea market treasures. And yes… the front door key! Noted, and fully agreed — we’ll make sure future guests get clearer instructions (and maybe fewer minutes spent buggering around!). Thank you again for your enthusiasm and support — it means the world.

    What a joy to read your message — thank you! You’ve captured the spirit of Spirella perfectly: it’s not about standard comfort, it’s about character, history, and the soul of the Marolles. We’re so glad you felt that connection and embrace… Show more

    Spirella
    15 July 2025
  • 7.0 Good
    Mohammed

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
  • See the property
  • Jordi

    Reviewed: 19 March 2025 · Stayed in March 2025

    Verified review

    A very special option. It is like travelling in time and space. Elegant, classy, unique. What a pleasant surprise!!

    Nothing, really. Maybe one thing could have been better; meeting Hugo and say hi to him and congratulate him for the Alelier!

    Property response:

    Thank you very match

    Spirella
    19 March 2025
  • Marek

    Reviewed: 18 March 2025 · Stayed in March 2025

    Verified review
    Property response:

    Thank you

    Spirella
    20 March 2025
  • Oxana

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review

    Good location, comfortable bed, heated room, friendly hosts. We arrived in the morning and were checked in earlier at our request.

    The toilet is not secured, it wobbles

    Property response:

    Thank you for remarks , we already fix it

    Spirella
    30 January 2025
  • See the property
  • Farwa

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review

    Self check in en check out was simple and easy.

    As soon as we stepped in we felt a complete disappointment. There was no mention of a shared kitchen in the description. The stairs were impossible to climb and we face too much difficulty with our baggage and childerens. Family rooms were also joke. Rooms are on 2nd floor. And a shared kitchen on the ground floor. Too much problem in simply warming the milk bottle or the baby food.Rooms are not as shown in the pictures. In room 3 the back of the bed was empty. When we sleep our heads collide directly to the wall. In room 4 the lamps were broken, stains on the chairs. Very old house even it was impossible to walk without making a cracking noise. The heating system was making terrible sound, not to mention the ambulances because there is a hospital nearby. A big no and worst experience ever!!

    Property response:

    We are sorry that your stay with us did not go as you hoped. The house is not intended for young children. We put this as a condition, but there was a bug and you can make the reservation. Since your visit we have resolved all the problems.

    Spirella
    30 January 2025
  • Kintsurashvili

    Reviewed: 16 November 2024 · Stayed in November 2024

    Verified review

    Very good location. A very attentive host who was always ready to help when needed.

  • Eva

    Reviewed: 24 October 2024 · Stayed in October 2024

    Verified review

    Once inside the room I felt safe. the room was lovely, bed basic comfort and toilette was good. Location 25mts from the centre.

    We didn't like the building, entrance, stairs to go up in that self entrance building to dark outside,. It was hard to find the building name on the door tiny. Separate of by that issues, it was OK the second and third day.

  • See the property
  • Hilal

    Reviewed: 23 October 2024 · Stayed in October 2024

    Verified review

    NOTHING! WITH ONE WORD HORRIBLE

    İn order to injure yourself because of narrow and sharp stairs (your Wright should be below 50 kg ) and not suggested for old people -other guests were so loudy -i booked with balcony there was no balcony ,they re thinking open wrecked under constraction area called balcony. -around apt soo dangerous even street full of drug dealers -Apt is really scary ,u can dance with the djins -no water,no coffee - Host is uncommunicative briefly HORRIBLE.BETTER TO SLEEP STREET

  • Miikka

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review

    Location was good and there was kitchen and washing massine to use.

    Beds was terrible and rooms were different floors. No were didn’t say that room are different floors. Upper room stairs were so scary. Lots of things was not working probely

  • Bibiontheroad

    Reviewed: 25 September 2024 · Stayed in September 2024

    Verified review

    The vintage furnitures and decorations is well thought out The materas was good

    No staff, rooms are cold, no extra blanket on in the room and you hear all sounds from other rooms ( voices, steps, toilet, showers) everything

  • See the property
  • Anna

    Reviewed: 25 September 2024 · Stayed in August 2024

    Verified review

    Room was clean.

    The stairs were not appropriate for family and the dog and broken parts of this stairs are not safe. We booked a room for 2 adults and one child and dog. we had room on the second floor where the only access was thru that dangerous stairs.

  • Davide

    Reviewed: 16 September 2024 · Stayed in September 2024

    Verified review

    - Great location - Stylish room - Well insulated, quite and warm - communication was just perfect - we could leave our luggage

    - the stairs are little and could be dangerous

  • 7.0 Good
    Sasha

    Reviewed: 15 September 2024 · Stayed in September 2024

    Verified review
  • See the property
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...