9.6

Reviews of B&B Home & the City

Rue du Berceau 19, 1000 Brussels, Belgium

  • F

    Reviewed: 24 August 2025 · Stayed in June 2025

    Verified review

    Host friendly and very eager to help, supermarket nearby, big bathroom, breakfast well taken care of. Clean room. The house itself is pretty.

    For us this was not a problem, but the accomodation was a bit far from center/attractions. Biggest concern: there was a party from the neighbours with extreme loud and annoying music (it stopped just before 10pm). Location is not very pretty. An airco would be better than a ventilator. Bit overpriced.

    Property response:

    Dear Fabio, I usually welcome any feedback from my guests – even negative ones – as long as it is constructive, true, and fair. Unfortunately, you left out some important details. When you booked, you specifically asked for a very quiet room. Because I felt this was a key point for you, I clearly explained the reality of my small B and B: it is located in an old house, in the center of a city with over one million inhabitants. I expressed my concerns about your high expectations and, three times, I suggested that you consider booking a more modern building or a less central location. Each time, you declined. My neighborhood is usually very calm, and in 15 years of hosting I have never received complaints about the quiet street where my B&B is located. However, you chose to come on June 21st – the annual “Fête de la Musique,” celebrated in many European cities, including Brussels. As you noted, my neighbors held a garden party that evening (something I cannot control). The music ended before 10 p.m., and the rest of the night was extremely quiet, as usual. I therefore don’t believe your sleep was truly disturbed. That being said, if silence is such a priority for you, it might be worth reflecting on your own behavior: other guests reported being disturbed by your loud conversations and doors slamming – not by the street outside. Regarding the heatwave that weekend: I was fully aware of the discomfort it could cause. That’s why I offered you the option of moving to the top-floor apartment, which is larger, benefits from cross-ventilation when the windows are open, and also has air conditioning. You chose not to take this option. Your comment of 6 out of 10 is therefore surprising. The room was clean, the breakfast appreciated, and I did my best to be helpful (including an early check in without extra fee). As for your remark about the price, it suggests you may not be aware of the actual cost of living here and the effort required to maintain a quality experience. Finally, regarding location: what counts as an “attraction” depends on each guest. My B and B is in the EU district – one of the most important areas for many visitors to Brussels – and only a 25-minute walk from the Grand Place, which I assume qualifies as an “attraction” in your view. Fortunately, the vast majority of my guests do recognize my efforts and appreciate their stay, as reflected in my overall excellent ratings. Best regards, Didier

    Dear Fabio, I usually welcome any feedback from my guests – even negative ones – as long as it is constructive, true, and fair. Unfortunately, you left out some important details. When you booked, you specifically asked for a very quiet r… Show more

    B&B Home & the City
    24 August 2025
  • Combaj

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review

    Everything was wonderful, lovely accommodation, welcoming and helpful host.

  • Jari

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review

    Very nice and stylish apartment close to the EU institutions. Furnished with everything necessary, comfortable and clean. Didier is an amazing host, very attentive and welcoming. Great breakfast with choice of many local specialities, hot and cold options.

    No complaints whatsoever.

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  • Ann

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    B%B owner so helpful - changed my room to one more suitable for me. Tried so hard to keep the room cool in the hot temperatures. Excellent, friendly very professional service.

  • Anonymous

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    Excellent breakfast, incredible host, beautiful room

  • Yann

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review
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  • Paolo

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    The host, Didier, is extremely nice. He is very responsive to questions and always very helpful.

  • Janez

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    Everything was perfect. We'll come back.

    /

  • Anonymous

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review
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  • Todor

    Reviewed: 11 May 2025 · Stayed in May 2025

    Verified review

    Very good location, well-equipped facility, comfortable beds and a nice terrace view. Excellent breakfast and a very helpful and friendly host Didider. He even advised us about our program.

  • András

    Reviewed: 8 May 2025 · Stayed in May 2025

    Verified review
  • Giovanni

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review

    Lovely structure, excellent service, amazing breakfast. The homeowner is a wonderful person!

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  • Dorota

    Reviewed: 28 April 2025 · Stayed in February 2025

    Verified review

    Perfect location, extremely friendly host, fantastic breakfast :)

  • Paula

    Reviewed: 12 April 2025 · Stayed in April 2025

    Verified review

    The host was really nice, gives a different personal experience, in a classic B&B set up

    There are various flights of stairs to the rooms, good to know if you have luggage - which I didn’t

  • Chienju

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    The room is sparkling clean, and the room size is a surprisingly big and bright.

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  • Philipp

    Reviewed: 25 March 2025 · Stayed in February 2025

    Verified review

    Great location, spacious, very good breakfast and very friendly reception. This is now my favourite place to stay in Brussels (and I have sampled quite a view hotels over the years;).

  • Dane

    Reviewed: 19 March 2025 · Stayed in March 2025

    Verified review

    Didier was very nice, helpful and knowledgeable. I enjoyed the stay.

  • Li

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review
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  • Madeleine

    Reviewed: 5 March 2025 · Stayed in February 2025

    Verified review

    Everything was so so lovely! And the host was super accommodating! Would whole heartedly recommend this place.

    Nothing

  • Mantas

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review
  • Boštjan

    Reviewed: 21 November 2024 · Stayed in November 2024

    Verified review

    Location, spacious apartment with two terraces, separate living space with couch, bed in the upper part. Fully equiped kitchen with big dining table. Breakfast with many options served by the host.

    /

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  • Tatiana

    Reviewed: 15 November 2024 · Stayed in November 2024

    Verified review

    The location is ideal especially for someone who wants to be close to the European institutions. The house was just like in the photos, clean, full of light and very spacious. My room was quiet and autonomous. There was coffee machine and caps available and the kitchen was fully equipped. The breakfast was very good and rich, prepared by Didier, the wonderful host. Didier is there for anything someone might need, very kind and friendly, but also very discreet. I would certainly stay there again if I had the chance.

    I haven't noticed something annoying. Nevertheless, it should be mentioned that the room I stayed was in the 3rd floor, and some people might have a physical weakness to deal with all these stairs.

  • Maiga

    Reviewed: 11 November 2024 · Stayed in November 2024

    Verified review
  • Lisa

    Reviewed: 4 November 2024 · Stayed in November 2024

    Verified review

    Everything about the B&B was wonderful and perfect for our needs. It is in an ideal location within walking distance of Grand Place and EU Parliament. The metro and central station are also nearby. Our host Didier was so friendly and helpful with advice and recommendations. He provided a personal touch to our stay that you would not experience at a hotel. The breakfast was delicious. We stayed in the studio apartment and I loved the modern minimal decor. There's a lovely little balcony. It's very bright and spacious with a well appointed kitchen and private bathroom.

    Not a negative, but as an fyi, there are a lot of stairs up to the studio and no lift which might not suit everyone. For us, it was manageable and our host, Didier helped us to bring up the luggage :)

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  • Luana

    Reviewed: 24 October 2024 · Stayed in October 2024

    Verified review

    -location- perfect for business meetings, -cleanliness- impeccable, -check-in/out-very efficient

    N/A

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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