Reviews of Tropical Hotel 4 stars
Rue Des Comtes De Luxembourg 41, 6940 Durbuy, Belgium
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Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewBreakfast was the weakest point of the facility. I've never seen a poorer selection. There was a complete lack of hot meals (scrambled eggs, etc.). However, I have no complaints about the freshness. Location, accessibility, parking - great!
Breakfast.
We noticed. Our breakfast is complete and offers a wide variety of fresh and home-made products. Eggs were availble on request as mentioned at the buffet.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewBreakfast and dinner were excellent, much better than I expected in this quiet part of the countryside.
Thank your for your appreciation
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewFriendly staff, we feel welcomed from the entrance. Basic, good breakfast. Nice swimmingpool, biological, clean. Delicious choices for dinner, a little bit pricy.
Room not so good, needs an update. Small bed and not so comfortable. Bathroom was renewed and clean. In the toilet were though spider webs and a strange old smell. Hotel surroundings, just a pond with koi karps, a few were dead. Children's playing area is inexistent, outdated and unsafe.
Dear, we took notice of your message. All the beds are new and of normal size. If there were any issues into the room the reception desk was available to solve any problem. Kind regards.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewNice property with indoor swimming pool and nice gym. Good beds and good breakfast and dinner. Extremely friendly staff!
Thank you for your appreciation of our facilities and services. Tropical Hotel Team
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewDiner was excellent! Staff very friendly. Room cosy and the garden beautiful!
Thnak you for your appreciation
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewThe food was excellent
Shower not enough pressure
Thank you for your appreciation. We noted for the shower.
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 15 November 2024 · Stayed in November 2024
Verified reviewReviewed: 5 November 2024 · Stayed in November 2024
Verified reviewNothing
Cleaner must have had the year off, stains on the curtains and bed linen, dirt on the floors spiders webs etc
Dear, why didn't you complain on the spot at the reception desk. We would be glad to check with you together.
Reviewed: 2 November 2024 · Stayed in November 2024
Verified reviewThe pool, the people, the food
Nothing to dislike!
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewFrom the moment we arrived we were made to feel like special guests. The room in the Japanese garden was modern, clean and well equipped. The food was first class, great value for money and tasted superb. We will be coming back.
Unfortunately we could not stay an extra night as it was fully booked.
Thank your for your kind appreciation we do our utmost best for our guests.
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewClean rooms, animal friendly, great breakfast!
Thank you for your appreciation
Reviewed: 26 July 2024 · Stayed in July 2024
Verified reviewReviewed: 4 July 2024 · Stayed in June 2024
Verified reviewReviewed: 9 June 2024 · Stayed in May 2024
Verified reviewReviewed: 25 May 2024 · Stayed in May 2024
Verified reviewThe staff was very friendly, we felt very welcome. The breakfast was delicious as well (fresh orange juice, fresh fruit, bread rolls, mini pastries, etc.) We also enjoyed going swimming, I loved that it was a biological pool and not chloride. Dressing robes were in the room, as well as slippers, which was handy for the pool. We chose to stay for dinner one of our evenings because we knew we'd be tired after a long hike. Food was tasty (my lamb was perfect and my dessert - crème brûlée - was perfect as well). They ask you to choose your dishes before 17h since it's all freshly made. I think that's a great idea. On top of that the people at reception and also waiters could switch effortlessly between languages: French, Dutch, English, all spoken fluently. We had an excellent stay.
Maybe more towels in the room, if you want to visit the pool?
Thank you for your appreciation of our services and facilities. Kind regards
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewWe thank you for your appreciation of our services. Kind regards.
Reviewed: 19 May 2024 · Stayed in May 2024
Verified reviewThe food was incredible. Staff very friendly and attentive
Rooms and gardens need a lile tlc
Thank you for your appreciation
Reviewed: 16 May 2024 · Stayed in May 2024
Verified reviewEasy parking, next to my room, easy pack and unpack, room nicely located next to the swimming pool. Breakfast and dinner was very nice.
The overall cleanness should improve, the water in the swimming pool could be cleaner. Too far from Durbuy center which not necessarily is the big issue if you don't mind to drive down to the city. Walking is not pleasant
Dear, if something was not as you wished into the room you could have called the reception in order to explain your problem. The pool is maintained automatically and supervised by an external laborartory as prescribed.
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewThe room was clean, the staff was very friendly, the breakfast delicious and the water of the pool was warm.
The tennis court is in for renewal.
Thank you for your appreciation
Reviewed: 6 May 2024 · Stayed in May 2024
Verified reviewReviewed: 22 April 2024 · Stayed in April 2024
Verified reviewGreat breakfast!
Swimming pool directly in contact with open space and restaurant and breakfast. Temperature and humidity to high. Hotel was basis okee !
Reviewed: 9 April 2024 · Stayed in April 2024
Verified reviewA great host, very tasty food, nice swimming pool and good temperature! What did I like: - Swimming pool - Swimming pool area - Food - Host - Workers - Garden - A lot of green places around - Pets friendly - Good location - reasonable distance from the majority of local trails and the city center
Minus for: - the lack of a big bed (only two singles next to each other) - very tiny bathroom with and old/ used plastic shower curtain instead of a cabin. - windows that can’t be completely open
You did the check-in with 3 in stead of 2persons so you had to change of room. Our triple rooms are equipped with 3 single beds.