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Reviews of Hotel du Roy 3 stars

Porte de France 1, 6830 Bouillon, Belgium

#13 of 14 hotels in Bouillon

Guests' Choice

Review score

Based on 41 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6.9

  • Location

    8.9

  • Facilities

    6.3

  • Staff

    7.6

  • Value for money

    6.6

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 29 August 2025

    8.0
    Nice location, cute place
    • Leisure trip
    • Couple
    • Double Room - Attic
    • Stayed 1 night
    • Submitted via mobile

    Personally the bed was too soft for.me but that is a personal preference.

    Great location, very nice building if a bit older in places

    Stayed in August 2025

  • Reviewed: 9 August 2025

    7.0
    Hotel vieillot
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Machine à café hs

    Frugal

    Stayed in August 2025

  • Reviewed: 28 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    Reception not open at 5pm as advertised and we had to wait 30 minutes for owner to arrive. That said owner was most hospitable and gave us a complimentary beer. Facilities were very tired and in need of a thorough upgrade. For the standard of hotel we felt the cost was €20-€30 per night too high.

    Great location

    Stayed in May 2025

  • Reviewed: 7 November 2024

    8.0
    A pleasant stay
    • Leisure trip
    • Couple
    • Double Room - Attic
    • Stayed 1 night

    At our arrival time (which was within the times listed and when we informed the hotel we would arrive) there was no one available to check us in and we had to wait for quite a while without knowing where the person on staff was and without a way to contact them. When we checked out in the morning, there was also no one there. We found this a bit confusing.

    The bed was comfortable, breakfast was good, and the location was excellent. The room was clean and had all the things we needed for a comfortable stay. The people working were friendly.

    Stayed in November 2024

  • Reviewed: 10 October 2024

    8.0
    Great place to stay during our tour around Ardennes
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beware of the load limit in the lift !

    The location is superb

    Stayed in September 2024

  • Reviewed: 3 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel was is in need of improvement.

    location was good.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No airconditioning. Breakfast was simple but OK.

    Location was perfect and parking place in front of the hotel was nice.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    Great place to stay if touring
    • Leisure trip
    • Solo traveller
    • Double Room - Attic
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    The location is lovely.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No water, coffee or tea in room.

    Clean comfortable room and parking for my motorcycle.

    Stayed in August 2024

  • Reviewed: 7 September 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beds in our room we're pretty much close to collapse and the mattresses were hardly fit for purpose. Unfortunately the toilet was located so close to the radiator you could hardly sit on it...had to go side saddle and I'm not big. I wouldn't recommend the breakfast as it is literally a nominal amount of bread, cheese and ham, no fruit , no yoghurt....no toaster or cereal

    Nice location, good bar and very nice/helpful staff, decent amount of parking infront of the hotel.

    Stayed in September 2024

  • Reviewed: 30 August 2024

    6.0
    .... Have seen better days....
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    There is actually no management at all other than a young girl with limited English command. She's trying so hard to provide a decent service, running from the reception to the bar and back, but the outcome is not enough. The restaurant is closed, the common space furniture is dirty and outdated. The breakfast is poor. Overall it seems that the hotel has seen better days.... It is a shame cause the structure could be a jewel.

    It's in a good position, just under the castle and at the starting point of most hiking paths. The room was quiet with a good hot shower.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    For this price I would expect something more for example an electric kettle in the room. Breakfast was very basic.

    Great location of the hotel. Comfortable room, clean.

    Stayed in August 2024

  • Reviewed: 7 August 2024

    6.0
    it was okay
    • Leisure trip
    • Group
    • Double Room - Attic
    • Stayed 6 nights

    TV and airco did not work

    nice hospitality.

    Stayed in August 2024

  • Reviewed: 18 July 2024

    8.0
    Great stay, after being kicked out of the golden lion!
    • Leisure trip
    • Couple
    • Double Room - Attic
    • Stayed 1 night

    A bit outdated but a bed is a bed!

    Staff, location, room.

    Stayed in July 2024

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room with River View
    • Stayed 2 nights
    • Submitted via mobile

    A beautiful hotel in an excellent location

    Stayed in August 2025

  • Reviewed: 21 August 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hygiene &bed

    De ligging

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit on the small side but not uncomfortable

    Excellent location with helpful staff

    Stayed in June 2025

  • Reviewed: 12 July 2025

    3.0
    Disappointed
    • Leisure trip
    • Solo traveller
    • Double Room - Attic
    • Stayed 1 night
    • Submitted via mobile

    Very very dated rooms, reception closed at 5pm, then you’re on your own

    Location

    Stayed in July 2025

  • Reviewed: 14 June 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room - Attic
    • Stayed 1 night

    The room was too hot and I couldnt find any bottle of the water in the room

    Stayed in June 2025

  • Reviewed: 4 June 2025

    3.0
    dissatisfied
    • Leisure trip
    • Couple
    • Double Room - Attic
    • Stayed 2 nights
    • Submitted via mobile

    staff not very helpful, breakfast poor, when a larger group came in there was no food, you had to wait a long time for service. for twenty people there were 2 wrinkled apples. in the attic room during the day and at night there was a huge noise (like a truck parked above your head with the engine running)

    location, view from the window

    Stayed in June 2025

  • Reviewed: 30 April 2025

    5.0
    Bouillon was beautiful but the hotel was disappointing.
    • Leisure trip
    • Couple
    • Double Room - Attic
    • Stayed 4 nights

    see above

    The position in the town was great. Breakfast was self service. Towards the end of the stay there was less and less food available to choose from. The reception was only available via the telephone. There was no restaurant. Parking was free in front of hotel

    Stayed in April 2025

  • Reviewed: 28 December 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    very limited reception service. very late check-in

    Location was good

    Stayed in December 2024

  • Reviewed: 29 October 2024

    5.0
    This used to a charming place, with attentive staff and a very good restaurant . this charm is gone.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights

    The rooms and bathrooms are little dated and in particular the latter could do with a some upkeep. the staff were helpful but some seemed to lack the proper attention to customers (had to be reminded to replenish breakfast items).

    Staff were helpful, providing an alternative to the room which was booked but turned out to be damaged (lock). location is very good, right on the river and a bridge across it. The value for money is ok given that breakfast was included in the price, even if the breakfast is a little minimalistic (but ok).

    Stayed in October 2024

  • Reviewed: 3 September 2024

    1.0
    No one at reception to let us in so we couldn’t stay
    • Leisure trip
    • Group
    • Double Room - Attic
    • Stayed 1 night
    • Submitted via mobile

    We tried to phone the hotel several times to advise we would not arrive until 8pm but there was no answer. When we did arrive at 8pm there was no one there at the hotel and again we tried to phone but no answer. The next door restaurant also tried to phone for us but again no answer. We sent an email advising we would have to now find alternative accommodation. We had to book at another hotel in town and the manageress there told us this has happened to other people ie they have paid for a room but no one is there to open the hotel. Very disappointed and we are waiting for a full refund

    Stayed in September 2024

Showing 1 – 25

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