Rue Hauster 9, 4050 Chaudfontaine, Belgium
#4 of 14 hotels in Chaudfontaine
Guests' ChoiceBased on 33 hotel reviews
9.0Cleanliness
9.5
Comfort
9.3
Location
9.1
Facilities
9.2
Staff
9.3
Value for money
8.5
Free WiFi
9.5
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Showing 1 – 25
Reviewed: 18 July 2025
Tom
LuxembourgThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 23 April 2025
Ella
Netherlands- Dinner! It's our second time at this hotel. Last time, we had the proper dinner offered by the hotel; it was quite pricy, and since I'm vegetarian, I felt it was not a good deal (no choice menu; I didn't really like the dishes served). The dinner was also quite heavy, so his time we decided to take room service instead. It was a good plan, however, when arriving, we discovered that room service is served only after 21:00 which is a bit late. After ordering, we were told that it would not arrive before 22:00. No matter. Then we were called that it'll be 22:30. Our dinner arrived after 23:00 (without further notice from the team). We were hungry and upset and even though we flagged this to the team, nothing was done or offered. The food served for room service tasted like a deep freeze dish from the supermarket. This was a complete disappointment. Next time around, we'll eat out. - Be aware that the Spa area can be very, very slippery (we saw quite a few almost accidents!), and it is recommended to bring your own non-slip bath shoes.
- The spa facilities are awesome, and they are included in the price for 2 days (you can come early and stay late the next day, they give you a locker, and there are showers and changing rooms). You also get a spa package (robe, slippers and a towel). This is great value for money - The place was not too busy, and there is a very relaxed and nice sphere, lots of places to just chill The room is large, and the bathroom is very nice. There is also a minibar with a complimentary water bottle. - The room was very clean and smelled nice. -The bed was very comfy for me, but too soft for my partner - Breakfast is good and there is enough variety - Parking in front of the hotel - We also took the lunch offered; it was really worth it. We especially liked the grand dessert buffet - I've never seen anything like it! - The staff was very friendly and they spoke English (some spoke Dutch as well) - The look and feel of the place, it's simply a nice location to have a few relaxing days and rejuvenate - We arrived way before check in time, and since our room was available we were able to get the room earlier than we thought. Thanks for that! It was very nice. I wish we had booked two nights. I didn't want to leave. We'll be back for sure!
Stayed in April 2025
Reviewed: 7 May 2024
Ella
NetherlandsDinner was very high level which is great. For meat eaters, it's a good value for money. However, if you are vegetarian, maybe room service is a better choice. It was very expensive for the meal I got, and there was no choice at all (they just served the one option they had). Some places in the Spa were very slippery! Especially for older people, please make sure to warn people and to take care of it.
We loved everything. The friendly staff, the room and the spa facilities. Breakfast and lunch were also great! If you wish to totally relax and rejuvenate, this is the perfect place. We loved that we could stay past check out time to enjoy the spa. We'll definitely come back!
Stayed in March 2024
Reviewed: 28 February 2024
Ilze
LatviaBreakfast was good, could use a little extra to make it as excellent as the rest.
Room (although furniture should be replaced soon), SPA was excellent. Staff very friendly.
Stayed in February 2024
Reviewed: 26 February 2024
Richard
BelgiumWhat a pity after the flood of summer 2021 to have refurbished the ground floor with such an awful decoration.
The wellness venter and the excellent food.
Stayed in February 2024
Reviewed: 25 September 2023
Jeroen
NetherlandsRoom had old carpet, dark coridors
Breakfast was the best. Spa and pool was really nice. I could come back after a day of work and still enjoy the spa until I left in the evening at 7pm.
Stayed in September 2023
Reviewed: 6 September 2023
Ian
United KingdomNothing to dislike
So so good. Spa was great. Food was exceptional. Staff absolutely lovely. I did not want to leave.
Stayed in September 2023
Reviewed: 7 August 2023
Sebastien
FranceNice facilités and great breakfast. Really enjoy the stay
Stayed in July 2023
Reviewed: 21 July 2023
Antoine
FranceToilets are a bit unwelcoming The water was really expansive for nothing.
I really liked the location and the access to all facilities. I could try new wellness facilities. It wasn’t too crowded neither. The restaurant was really awesome even if it’s not included in the basic price. The breakfast was diversified and good.
Stayed in July 2023
Reviewed: 2 May 2023
Juan
NetherlandsA better command of English would be appreciated.We understand that the clientele is quite local, but this is (or could be) a much more international destination. Nevertheless, the service was spotless and kind.
The premises where virtually brand new and spotless, even though this hotel is an historical setting.There is modern, tasteful design everywhere you look. Every facility was available, clean and functioning. We got charmed forever. The treatments real effective and restful, even fun, like a spa attraction park. At first we didn’t want to get the dinner menu but, as we finally did we realized that it would be a terrible loss: it was close to heavenly. The buffet lunch was great French cuisine. The breakfast pretty standard but great product quality. The location beautiful in nature and ambiance.
Stayed in April 2023
Reviewed: 25 February 2023
Thijs
NetherlandsFriday spa was too busy. Music is played that isn't really relaxing.
Rooms, staff, facilities
Stayed in February 2023
Reviewed: 15 November 2022
Björn
PortugalNothing.
Great break to fully recharge, even on my departure day I was fully able to use the SPA. All facilities are excellent and it feels great to be at such wonderful place, settled in nature.
Stayed in October 2022
Reviewed: 14 August 2023
Mihai
BelgiumSmell in the room look was not the most pleasant .
Good relaxing place.
Stayed in August 2023
Reviewed: 21 July 2025
Anna
UkraineThere are no comments available for this review
Stayed in July 2025
Reviewed: 27 June 2025
Terekhova
CanadaThere are no comments available for this review
Stayed in June 2025
Reviewed: 11 June 2025
Andre
BelgiumThere are no comments available for this review
Stayed in June 2025
Reviewed: 15 February 2025
Qi
NetherlandsThere are no comments available for this review
Stayed in February 2025
Reviewed: 11 October 2024
Nisa
NetherlandsThere are no comments available for this review
Stayed in August 2024
Reviewed: 11 October 2024
David
BelgiumThere are no comments available for this review
Stayed in October 2024
Reviewed: 22 July 2024
Aleksandar
AustraliaThere are no comments available for this review
Stayed in July 2024
Reviewed: 19 June 2024
Lord
United KingdomThere are no comments available for this review
Stayed in June 2024
Reviewed: 14 May 2024
Compass
BulgariaThere are no comments available for this review
Stayed in April 2024
Reviewed: 17 March 2024
Roland
BelgiumThere are no comments available for this review
Stayed in March 2024
Reviewed: 22 December 2023
Kin
LuxembourgThere are no comments available for this review
Stayed in December 2023
Showing 1 – 25
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