Reviews of Letzz Sleep

Our stay in Bruges was excellent! The room was very comfortable and everything worked smoothly with the self check-in and check-out - very convenient. Even though we didn’t meet our host in person, everything was well prepared and perfectly organized. The location is fantastic, right in the heart of the city, with a parking garage nearby. Highly recommended!

Location, good communication and hosts, comfortable.

There was an leak from the shower

The room is very nice, big and clean, and wonderfully located. I was there 2nights. The second night there was noise coming from, i think, the bar downstairs. I highly recommended to change the window glasses and making them thicker, also for not been waked up by pigeons… I mean, for the price they charge(150 per night, NO breakfast..) it is the least expected. In the room there is a coffee machine(coffee not good)

I have been trying to contact the lady for one week, in any possible way., to have info about how to reach the hotel and other stuff. NO ANSWER. The day before arriving, she replied, very cold. She told me she was in hospital. When I asked her “r u at the bb tomorrow? “she did not repky neither yes nor no. She just said she was in a rush, and she would call later… After 5 hours, I called Booking and explain the situation. To be honest, I was eager to cancel. Anyway, Booking called her.. She said to them she would be there Tomorrow. I mean, I understand if someone is at hospital, but again, I HAVE BEEN TRYING TO CALL FOR ONE WEEK. Last but not least: i was closing a door when the handle came off and remained in my hand. The problem is that, behind me, were very steep stairs. Luckily I somehow managed not no lose my balance, otherwise I would have rolled down the stairs. U don t think these things happen when u pay 150 euros PER night. Anyway, I NEVER saw that lady. Ever. Materaxes are too soft. After Booking contacted her, she replied to me promptly when I asked her something. For example, I asked her what bus I could get to go from the station to the center. She replied to ask at the station, because the bus numbers always changes. Shame she did NOT mention the FREE SHUTTLE running EVERY DAY. No no.

Hotel Location is perfect.

I got no bill for my stay, even after multiple calls and messages. They lied to me that they would send me the bills but they didn't.

Highly recommend. This was exactly what we needed for a two day stay. Great location, close to bars, restaurants and tourist attractions. It was very clean with a comfortable bed and a generous size bathroom/shower.

This place was well located Just a short walk away from Brugge main sights

First the “mattress” was extremely uncomfortable, it was more like a foam than a mattress. The room is not isolated at all, so you could hear everything like it was happening in your room. The other guest were some ladies that came back around 2 am and basically continued the party in their room, so we hearing everything and awake at that time. Lastly, when we first arrived the bathroom has a very strong bad and unpleasant smell. Overall our experience here was not good for the price we paid.

Centrally located and very comfortable space. Fantastic value for money. Easy access and luggage storage. Nice quiet location. Would certainly recommend it.

Can’t think of anything!!

Lovely light and airy space, beautiful views from the window, excellent location, fridge was really useful, smart tv was a nice addition.

Water leaked from sink onto the floor, so we had to use one of our towels to soak it up. Description said there would be housekeeping, however there wasn’t in the three nights we were there, and we mentioned leak twice (once in person and once online) and it wasn’t dealt with so we were down one towel because it was mopping up the leak 🤣 also, advertised as a bed and breakfast but would be more accurate to say it’s like an apartment hotel without the kitchen amenities.

The room was clean, and as described on the website. A huge bed and it was nice to have a couple of chairs to sit on.

During our stay we had a couple of issues with checking in and the hot water. The host was difficult to get hold of, so whilst they were eventually resolved, it would have better if it could have been done quicker.

Very well located, super quiet room, even being in a “busy” street. Spacious room and bathroom. Very good shower! The mattress and pillows were not my liking, but that’s personal. Everything was good, staff very good, had contact with our host via messages.

The room is very spacious, the bed very big and comfortable. There was a fridge, coffee machine and complimentary tea/coffee sachets. The bathroom was big, with a huge shower. The room itself was spotless. It is less than a five minute walk from the main square, and has lots of restaurants etc nearby.

Nothing

Beautifully decorated, clean and spacious room. Beautiful building, there is a bar downstairs with good food and drinks. Really comfortable bed. We visited the city in December, it was cold outside but the heating works perfectly. Easy to find and the instructions to access the building and room were clear. The location is close enough to the touristic attractions but in a quiet street. Love the place!

Just have enough cash to leave the lodging tax.

The accommodation was room only. It has a bar/ restaurant which opens in the evening.

The television wasn't working in our room and couldn't be fixed until after we left.

Great location, big and clean room with very comfortable bed. Would definitely recommend :)

Convenient for car parking and Town Centre, situated above a Tapas bar. Huge room, bed and shower. Highly recommended

Nothing

Location - proximity to everything. The bar/restaurant downstairs. The information provided about possible things to do.

The two flights of steep stairs lugging heavy suitcases. The neighbour’s full blown row in the middle of the night and loud radio. Lack of hot water jug - the coffee machine was an ineffective substitute for tea drinkers. No response to an email query about wi-fi access.

Beautifully decorated, spacious, quality furniture, great location. Fantastic shower. We had both loft rooms, one hadn’t been cleaned on arrival, but the owner rectified this immediately.

Steep stairs to get to the rooms. Struggled to get in to property via outside door. Mosquitoes in the rooms every night even though windows were kept closed at all times. Bathroom door handle kept falling off. No draws to unpack clothes so living out of suitcase.

They had Air Conditioning which is HUGE/rare in Europe and helped it be some of the best sleep we had. Bed was large and comfy. They responded to emails so quickly and very friendly. They left a "guide" to the city with great tips and recommendation plus left us water and coffee pods. Let us drop off luggage early so we did not have to carry it. Location was so central and close to everything! The bar below the room (which they also owned) was great too.