The receptionist during my check-in was strage and unprofessional, but another receptionist during the check-out was really nice.

The room was nice and comfortable, clean, very big. The breakfast was okay. The location was okay if you need Louise or Brussels Midi, otherwise not so much.

Stayed in June 2025

No complaints

I had a bathtub in my room

Stayed in May 2025

Perfectly located, immaculately clean, professional service, comfortable bed, and tasty breakfast.

Stayed in July 2025

location, staff, generous breakfast , clean rooms, big comfortable rooms

Stayed in June 2025

Breakfast pastries could of been better quality

Staff very friendly and knowledgable. Location very good only 3 stops on metro from Eurostar. Walking distance to city centre and metro stations.

Stayed in May 2025

Air conditioning very inadequate and extremely hot, woke up sweating and difficult to sleep. No milk in rooms. Disappointed that as advertised as dog friendly and we paid for the dog there was no facility for us to sit together for breakfast somewhere a little apart from the other guests. We had to have breakfast separately whereas at the other 5 hotels on our trip provision was made for us to sit for breakfast with our dog, a little separate from the main breakfast area.

Lovely helpful staff. Good breakfast and well serviced bathroom.

Stayed in June 2025

A bit far from public transport.

All facilities you expect and more. No frills but everything fully functional

Stayed in June 2025

The shower is over a bath. I personally don't like plastic shower curtains but the bathroom was spotlessly clean.

An old hotel that has been refurbished with a spacious bedroom good lighting, well appointed powerpoint and appliances such as kettle, hairdryer, fridge. Reception staff were friendly and helpful with directions, local recommendations and late check out. Breakfast choice was excellent. Enjoyed our stay. and great value for money Walkable distance to centre of Brussels (around 20 minutes) but also on the tram route.

Stayed in May 2025

Loud noise outside party neighbors until 1:15 am Not fault of hotel

Atmosphere, quiet, decoration

Stayed in May 2025

Nothing

I stayed in this property many years ago, I was thrilled to see the renovation: the entire house including rooms, carpets, furniture has been renovated in detail and to a 100%. And with much style and elegance. The staff at the Manos Stephanie and at Manos Premier (sister-hotel in the same street and well situated in upper Brussels, Louise office quarters and shopping districts) is extremely friendly and empathic, always ready for a chat. The rooms, bathrooms and linen are exceptionally clean and smell good. The food & beverage outlets offer a vast choice of fresh goods. Last but not least, the price is right. The Manos hotel-chain doesn't follow the speculative "yield management" and propose fair pricing in the 4* hotel ligue

Stayed in May 2025

The only downside is that parking is almost impossible.

The hotel is situated in a good location with everything you need close by. The room is very comfortable and quiet. The staff was nice and the breakfast was very good.

Stayed in May 2025

The concierge was very friendly and welcoming. The room was very comfortable and the hotel is in a great area. The breakfast was a nice wide selection and the setting in the atrium was pleasant.

Stayed in May 2025

Everything was great! The hotel was beautiful, exactly like the pictures, a few minutes walk from plenty of shops and places to eat! We had a lovely few days there and would definitely stay again if we were in Brussels!

Stayed in May 2025

Family owned, genuine, old school style but very lovely

Stayed in May 2025

Lack of seating areas.

Great location. Small property- it’s not a big, impersonal chain where everything is the same.

Stayed in May 2025

All good

Spacious and luxurious room. Location was perfect, close to public transport, shops and restaurants. Friendly and hospitable staff.

Stayed in May 2025

Everything was great. Perhaps minor thing, there was not enough space as the desk was too close to the bed so I could not sit pr and work on my laptop.

Room was spacious and clean. Loved the old classic style of the hotel. Staff were very friendly.

Stayed in March 2025

Nothing

Convenient location, parking, comfortable room, very good breakfast choice. Very friendly and helpful staff. Fridge and tea/coffee making facilities in the room. Very clean throughout the hotel.

Stayed in April 2025

I didn't have any dislike - it was all good.

A very classy hotel in the middle of busy Brussels. It had the old world grandeur - it's a total vibe - the rooms were impeccably clean and decor itself was like a museum. Small oasis in the middle of the city. Attentive and kind staff.

Stayed in April 2025

Wonderful family hotel in one very lovely location.

Stayed in April 2025

Lovely place to stay, large comfortable rooms, great breakfast, and very friendly and helpful staff.

Stayed in March 2025

N/A

Beautiful room, concierge was extremely friendly ! I enjoyed my stay very much

Stayed in March 2025

-

Nice hotel for a business trip. Simple, but well balanced breakfast.

Stayed in February 2025

Incredibly friendly staff. They always had some nice words, gestures when we spoke. It was always nice to go back to the hotel after the conference.

Stayed in March 2025