The mattress was a bit soft and the ambiance perfume in the lobby overbearing but rest fine. If you want breakfast you need to tell them by mid afternoon the night before - you can’t decide the night before or in the morning.

Good location in european district and at foot of métro station

Stayed in August 2025

Excellent, helpful and friendly staff

Stayed in June 2025

The staff was a bit lost with our reservations, and a bit out of order. In any case, I would not rate this as a 4 stars hotel as it is rated.

The locations was good, and the beds were really comfort. Rooms were clean and it was nice to stay at. Staff was welcome and friendly.

Stayed in May 2025

Staff

Location

Stayed in June 2025

Bit far from the city centre. There are very few places around for breakfast.

Very good location. 30-minute walk into the city centre. Restraunts and bars close by. Near metro station and buses. Bus 12 around the corner to take you back to the airport ( schuman stop). Staff in the hotel were very helpful. Would stay again.

Stayed in May 2025

Only a small negative. It was a bit of a process to check in where we all had to hand over a credit card (7 of us) It perhaps would have been better if just the one credit card was used for the whole party or at least one person per room. (We booked all rooms in one booking)

It was located close to bars and convenience stores. Also close to the underground to gain access to other areas ( recommend Rue Sainte-Catherine area) Rooms/en suite was fine/clean. Staff were friendly.

Stayed in May 2025

Noise from the street (poor window noise isolation).

Very nice staff, great location.

Stayed in April 2025

It was not the most modern room but it is ok for the price. The TV screen is a bit small. There should be some improvements at the breakfast menu.

Nice stay in a secure area of Brussels. I enjoyed the breakfast too. There were no pancakes or waffles which is a must for a 4 star hotel. Blurred eggs were very tasty!

Stayed in April 2025

I have no complaints! Breakfast was decent without pancakes and waffles!

The room was cosy and in good size. Location is near the European institutions and in this district! Breakfast was decent without pancakes and waffles!

Stayed in April 2025

The hotel location is particularly good in vicinity of the EU institutions. The reception staff with whom I have interacted during the check in process they were particularly helpful.

Stayed in April 2025

Breakfast.

Location was very good as it was close to my business venue.

Stayed in April 2025

It's clear that there were some renovations made to improve the building looks, but some core features (e.g. heating/cooling system very noisy) would require some attention given the price and starring of the property.

The location is great, makes it easy to reach the rest of the city and there are plenty of restaurants and bars around the area. It was very convenient to have a few options for food although we arrived around 9pm. Overall the room was clean and in fine state, and there were all basics expected in the bathroom.

Stayed in March 2025

Bathrooms need refurbishment Breakfast in my opinion is quite expensive Staff had problems in their system.and thought I didn't check in.

Centre and close to a metro stop. Room size is good.

Stayed in March 2025

The room needs renovation

Stayed in March 2025

The room was outdated and pretty cold

Good location if you work in European district, very close to European Commission building

Stayed in January 2025

This review has been hidden because it doesn't meet our guidelines.

Location is good

Stayed in December 2024

Staff could’ve be more helpful and happier to solve the parking issue. Carpet wasn’t the cleanest

Very spacious room, comfy bed. Good location

Stayed in November 2024

Staff were very helpful and friendly . Excellent location near Schuman metro with easy access to grand Place and airport bus transfer . Breakfast was ample .Building was undergoing some renovations so we experience slight issues with a cold room but the staff offered us the use of an electrical heater which worked perfectly to keep our room warm .

Stayed in November 2024

The room was quite warm, more water in the room and enhanced tea/coffee making facilities would have been great.

The gentleman at reception when we were checking in and throughout our stay was wonderful - a slightly older gentleman. He was warm, welcoming and we were sorry he was not working when we were checking out as he really made our stay enjoyable. The selection of foods at breakfast was also fantastic. The room was spacious and serviced during our stay with fresh towels.

Stayed in October 2024

For this high price I had expected much nicer and better hotel, such as larger elevators, better choices at breakfast, better facilities on the room - auch as vanity set, functioninhg lamps and doir keywas etc. Very basic entrance, luggage storage under the reception desk not separate luggage room, etc

Great location. Clean room.

Stayed in October 2024

The bar seems permanently closed. Funky smell in the elevator. The night shift at the reception was somewhat off-putting.

The terrace was great, bathroom and beds were decent. Quite rich breakfast. It's not as dated and beaten as some other reviews suggest, at least not our room. Perfect location!

Stayed in July 2024

Someone was smoking weed in the hallway.

Location was perfect, bathtub.

Stayed in June 2024

N/A

Location, breakfastbuffet, nice eco and sustainable

Stayed in June 2024