Reviews of Our Bird's Nest in the Heart of Antwerp
57 Steenhouwersvest, Antwerp District, 2000 Antwerp, Belgium
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in April 2025
Verified reviewGreat location. Cute place
The way up!
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe location was easy.
Upon booking, you get "spammed" with long automatic messages full of guidelines, information, rules,... It's hard to find the information you need, like "the code to enter the building". The building has no sound isolation. We could hear guests talking in other rooms through the walls. You can hear every creak of the wooden floors and stairs. The door of your room has a lot of empty space on the top, hence no sound blocking. Beds are horrible. We both slept badly. The mattresses are not comfortable at all. There were still hairs from previous guests on the walls and the shower door. There is some mold here and there on the walls. They offer parking service for 21,50 euro, but the parking is 15min walking distance away, which is not super easy carrying luggage. It's also a very old and narrow parking spot.
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewEven don’t have drinking water and cooling equipment in the room.
Room .
Reviewed: 8 April 2025 · Stayed in February 2025
Verified reviewIt was so horrible, that it's hard to decide where to start this review. We felt this hotel was: - Unsafe - Not clean - Noisy - Uncomfortable - Not as advertised - Overpriced Basically, this hotel has everything you don't want in a hotel. Yet, the worst part of it all was the staff. They are rude, unreliable, manipulative, don't do as agreed, have no respect nor self reflection and are super unhelpful. They will probably comment on this review by saying that this review isn't fair and that the guests are to blame. Please take into account that this is exactly the kind of manipulation and lack of self reflection that I am talking about. I strongly recommend to stay well clear of this place.
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewGreat location. Clean apartment! Great view of the cathedral
There was no fridge in the apartment! Otherwise it was a good apartment
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewRoom size Beds Location
No elevator
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewVery nice hotel. Good price. Very good location.
The stairs to the fourth floor.
Dear Krista, Thank you for taking the time to review your recent stay with us. For us, reviews are extremely important as it allows us to continue to attract new guests on the one hand, and learn from feedback from our guests on the other. We are glad to hear that you could appreciate the location, indeed we try to offer truly premium locations at all our different venues, which are still located in a quiet street. Regarding the stairs to the 4th floor, we are indeed aware that the stairs can be a challenge. But think of it as free fitness, in Belgium we are known for fries and waffles, but of course those calories also need to be burned, and our stairs are very good for that haha! Thanks again for your great review and hopefully until next time! Kind regards, Team Domani
Dear Krista, Thank you for taking the time to review your recent stay with us. For us, reviews are extremely important as it allows us to continue to attract new guests on the one hand, and learn from feedback from our guests on the other… Show more
Reviewed: 19 October 2024 · Stayed in September 2024
Verified reviewReviewed: 28 September 2024 · Stayed in September 2024
Verified reviewAmazing, very clean and light appartment.
The 3 long staits, but it’s okey!
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified reviewWouldn’t know cause the overbooked me
Was able to book this one, and another one with the same pictures but different name. When they realized they were overbooked they called and asked to cancel. No help at all to find a new place and argued rudely before hanging up twice. Took a full day for a confirmation of the cancellation and refund.
Dear Sybren, We would like to clarify a few points. According to our records, there was no overbooking. You did not want to stay with us due to the many stairs, and we offered to cancel your reservation free of charge, which we normally do not do according to our policy. Your money was fully refunded, which demonstrates our goodwill and honesty. Since you did not stay with us, we find your negative review unfounded. We regularly receive positive feedback from guests who appreciate our service. We always strive for a positive experience for our guests, but we value honesty and mutual respect. Frankly, we prefer not to have guests like you. Kind regards, Team Our Bird's Nest
Dear Sybren, We would like to clarify a few points. According to our records, there was no overbooking. You did not want to stay with us due to the many stairs, and we offered to cancel your reservation free of charge, which we normally do… Show more
Reviewed: 4 July 2024 · Stayed in June 2024
Verified reviewIt’s in the heart of Antwerp, 2-3 mins away from a metro station. Very clean and cosy The beds were very comfortable
There is no elevator
Reviewed: 3 July 2024 · Stayed in July 2024
Verified reviewReviewed: 19 June 2024 · Stayed in May 2024
Verified reviewIt was clean, and nice! Perfect place to rest after a long day walking
Reviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 2 May 2024 · Stayed in April 2024
Verified reviewDante is a very kind, punctual and helpful guy. The room is nice, welcoming, quiet and clean. The bathroom is spacious, modern and functional. The location is very convenient for visiting Antwerp and easily reaching all the neighborhoods on foot, especially the trendiest and most fashionable ones.
Hi Nicola, it was a pleasure to host you in Antwerp. Thank you very much for these beautiful words. Guests like you, give us the energy and motivation to keep going for 100% customer satisfaction and genuine hospitality, things that we value highly. Hopefully until next time! Kind regards, Dante & Team
Hi Nicola, it was a pleasure to host you in Antwerp. Thank you very much for these beautiful words. Guests like you, give us the energy and motivation to keep going for 100% customer satisfaction and genuine hospitality, things that we valu… Show more
Reviewed: 12 April 2024 · Stayed in April 2024
Verified reviewSuper pretty flat with great lighting and comfy beds
Lots of stairs
Reviewed: 31 March 2024 · Stayed in March 2024
Verified reviewClean, great location and as described
Both nights there was a lot of noise coming through at 4:30. The first night due to the two girls in the other room who came home and spoke very loud. The second night we could hear people playing music and having sex really loud, from I believe one of the neighbouring houses (not from one of your rooms).
Reviewed: 4 March 2024 · Stayed in March 2024
Verified review