Reviews of Dukes' Palace Residence - by Dukes' Hotel Collection
Ontvangersstraat 9, Historic Centre of Brugge, 8000 Bruges, Belgium
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBeautiful building. Good parking. EV charging. The Reception staff were very friendly, welcoming and efficient.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewRooms were lovely, staff were amazing, we stayed in the residence, but could use the hotel facilities if we wanted to. We were travelling back from the Netherlands and wanted a stop off to break the journey up. So a priority was a car park. Great location, would definitely stay again. Breakfast was great, excellent choices of quality food, fruit, baked goods, fruit juices, yogurts, cold meats, cereals, Belgium chocolate, waffles, sausages, eggs. There was literally too much to list.
Nothing
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThere was nothing not to like, the moment we arrived we were treated like royalty by the staff throughput our stay.
300 metres to the centre of Brugge, under ground carpark, the hotel and grounds were spotless, the room was beautiful and the bed very comfortable. Let’s not forget the breakfast which was fantastic.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewNope
Nope
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewQuiet
Neglected housekeeping. Premium room announced 32m2. Please measure again. Not what is expected.
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewNice part of Bruges. Helpful staff. Upgraded room for the first night very good. Normal room not quite the same stanard but still good
Upgrade the second night we stayed
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewProperty was amazing
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation building and garden
Room service menu, spa menu, breakfast some how left like low quality products.
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in June 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewDecor, location, staff.
No milk in the room for tea/coffee would have liked a kettle. And more shower gel/ shampoo in bathroom
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewWe booked the courtyard but on arrival we were told we had been upgraded to a room overlooking the garden , you could see a small section of the garden out of a door . The street noise was high on the other side of. The breakfast was excellent for normal diet but limited for coeliac diet. The smell of sewage in the Hotel was awful.
The smell of sewage and the price of parking
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewAmazing. Beautiful hotel, great location, quiet, large rooms. We were upgraded and enjoyed the wonderful breakfast. The staff was very attentive.
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewExcellent location. Great staff. Super bar
Bathrooms perfectly clean but a little tired