Hodnocení – Pullman Brussels Centre Midi 4 hvězdiček

Dobrý den pane Jan, děkujeme Vám za hodnocení Pullman Brussels Centre Midi. Jsme potěšeni, že jste ocenil vynikající snídani a funkční Chromecast na vašem pokoji. Vaše pohodlí je pro nás prioritou a jsme rádi, že lednice na pokoji přispěla k vašemu komfortu během pobytu. Nicméně, jsme opravdu zklamáni, že některé aspekty vašeho pobytu nesplnily vaše očekávání. Věnujeme pozornost každému detailu, abychom zajistili, že naše pokoje jsou dokonale čisté a vybavené pro naše hosty, a mrzí nás, že jste se setkal s opačnou situací. Co se týče okolí hotelu, snažíme se udržovat naše prostory v nejlepším možném stavu, ačkoliv některé faktory mohou být mimo naši kontrolu kvůli umístění hotelu uvnitř železniční stanice. Vážíme si vašich postřehů a budeme nadále pracovat na zlepšení zážitku našich hostů. Nakonec, jsme rádi, že jste ocenil skvělou dostupnost našeho hotelu, který je kousek od Eurostar terminálu a nabízí snadný přístup k evropským vlakům a veřejné dopravě. Doufáme, že nám zachováte přízeň a opět využijete našich služeb. S pozdravem Robert, Guest Relations and Assistant Welcome Manager

Dobrý den pane Jan, děkujeme Vám za hodnocení Pullman Brussels Centre Midi. Jsme potěšeni, že jste ocenil vynikající snídani a funkční Chromecast na vašem pokoji. Vaše pohodlí je pro nás prioritou a jsme rádi, že lednice na pokoji přispěla… Zobrazit více

Dear Sir, Thank you for taking the time to share your feedback regarding your recent stay at our hotel ! We truly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. We're glad to hear that you found our check-out time convenient and that you enjoyed your overall stay with us. We apologize for any inconvenience you experienced with regards to the deposit. We understand the frustration caused by the duration of the hold on your funds. It's important to mention that the practice of taking a deposit is a standard procedure in the hospitality industry to cover any potential incidentals, damages or extras during the stay. The information about the deposit requirement is mentioned on the confirmation of the reservation, and we aim to be transparent about this policy from the beginning. Regarding the duration of the hold, we understand that it can be concerning, and we apologize for any miscommunication or inconvenience this may have caused. Typically, the release of the deposit is subject to the policies of both the hotel and the bank. While we do our best to ensure a prompt release, some banks might take longer to process these transactions. Once again, we appreciate your feedback and thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience. Warm regards, Mathilde, Welcomer

Dear Sir, Thank you for taking the time to share your feedback regarding your recent stay at our hotel ! We truly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our g… Zobrazit více

Dear Sir, Thank you for taking the time to share your feedback regarding your recent stay at our hotel ! We are glad to see that you had a gret stay with us ans we truly appreciate your input as it helps us to continually improve our guest experience. We apologize for any inconvenience you may have experienced with the sauna facilities during your stay. Your observations about the sauna's proximity to the fitness locker room and the lack of a designated cooling-down area are duly noted. We understand the importance of having a comfortable and relaxing environment in our wellness facilities, and we apologize for falling short in this regard. Once again, thank you for sharing your thoughts. We hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay. Warm regards, Mathilde, Welcomer

Dear Sir, Thank you for taking the time to share your feedback regarding your recent stay at our hotel ! We are glad to see that you had a gret stay with us ans we truly appreciate your input as it helps us to continually improve our gues… Zobrazit více

Dear Guest, Kindly thanking you for choosing Pullman Brussels Midi Centre as your preferred hotel while staying in Brussels. I am pleased to have read about your positive experience and that in general you enjoyed most aspects of our service. Your feedback is of great value as it helps us to improve our service. For that, your remarks are well received and we will do our utmost to make the necessary changes to prevent future recurrence. Once again thank you for your kind words and I do hope we may welcome you back in the future. Yours sincerely, Robert, Assistant Welcome Manager

Dear Guest, Kindly thanking you for choosing Pullman Brussels Midi Centre as your preferred hotel while staying in Brussels. I am pleased to have read about your positive experience and that in general you enjoyed most aspects of our servic… Zobrazit více