Recensioni su Radisson Blu Hotel, Hasselt 4 stelle

Caro Paolo, Grazie per aver condiviso il tuo feedback. Ci dispiace molto sapere che il nostro personale non ha soddisfatto le tue aspettative e che hai riscontrato problemi con i servizi e la pulizia delle camere. Questo non rappresenta lo standard di servizio che desideriamo offrire ai nostri ospiti. Apprezziamo le tue osservazioni e prenderemo provvedimenti immediati per migliorare. Speriamo di avere l'opportunità di accoglierti nuovamente per offrirti un'esperienza migliore in futuro. Cordiali saluti,

Caro Paolo, Grazie per aver condiviso il tuo feedback. Ci dispiace molto sapere che il nostro personale non ha soddisfatto le tue aspettative e che hai riscontrato problemi con i servizi e la pulizia delle camere. Questo non rappresenta lo… Mostra altro

Dear Wlodzimierz Mieczyslaw, Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had during your stay at our hotel. Parking Situation: We regret the confusion and inconvenience caused regarding the parking situation during the religious festival. We understand your frustration due to the lack of response to your emails and the difficulty with parking upon your arrival. This is certainly not the level of service we strive to provide, and we will be reviewing our communication procedures to ensure this does not happen again in the future. Key Card Availability: We apologize for the inconvenience caused by the unavailability of a second key card. We will address this issue internally to ensure our team is better equipped to handle such requests in the future. Check-In Time: We are sorry to hear that you had to wait until exactly 3:00 PM to check in. While our official check-in time is at 3:00 PM, we understand that this caused frustration, and we will work to improve our flexibility in this regard. Bathroom Accessibility: We also apologize for the inconvenience regarding the bathtub in your room. We understand that this made your stay more difficult, and we will take your feedback into consideration for future improvements to our room amenities, especially for our guests with specific needs. We appreciate your feedback and will take it seriously to improve our service. We hope you will give us another opportunity to provide you with a better experience in the future.

Dear Wlodzimierz Mieczyslaw, Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had during your stay at our hotel. Parking Situation: We regret the confusion and inconvenience caus… Mostra altro