Nothing

If you know the Radisson Collection quality, it is exactly what you receive here - a clean, modern and spacious room with friendly staff. Nothing very unique vs. other city hotels, but 5-10 mins walk to the Grand-Place is valuable enough.

Stayed in August 2025

Showers needed to he cleaned better. But very minor worry.

Close to attractions.polite friendly staff.

Stayed in August 2025

This did not ruin my experience (however), I found it really strange no fridge in the room. The only fridge is a mini bar, which you could not empty to use during your stay. Instead, the hotel offered €5 a day for a fridge or give your items to the hotel to store (which is inconvenient). Every room needs its own fridge. Even lower star hotels provide a fridge!

The hotel is divine, I am really glad I stayed here during my time in Brussels. Very central to everything! The staff were nothing but helpful and made me feel so welcomed. I truly appreciated the complimentary upgrade to a Premium Room (High Floor). The room is spacious, comfortable, bed heavenly (had the best sleep) and shower amazing!!! I would 100% stay here again when I come back to Brussels!

Stayed in August 2025

Excellent location . Spacious rooms , clean and the staff are very friendly ❤️❤️ highly recommend it

Stayed in August 2025

Parking is ok but it’s so difficult to go in and out of the underground garage, also for 35€ a day, the parking garage could be better maintained

location is very good, specially for the old part of the city, Grand Place

Stayed in August 2025

Everything was ok

Room was good size. Location was central. Breakfast was good.

Stayed in August 2025

Nothing

Excellent location and nice staff

Stayed in August 2025

The built in chromecast didn't work and the technician couldn't get it working but its a small issue. Really handy to have a chromecast in the TV though.

Room was amazing and couldn't get any better bang for buck on the location. Staff were very kind and helpful and the hotel lobby/ bar is stunning.

Stayed in August 2025

The only thing to mention was the delayed refill at breakfast, we had to wait every day for no dishes no cubs no bread etc.

Location is perfect, quite area yet in the center. Fast check in and out, great breakfast. I booked a suite and room, they provided them connected, free parking as I booked suite.

Stayed in August 2025

He shower drain did not work properly, and shower head made noise.

Room comfortable for 3 adults, location very convenient to mall area. Breakfast was good.

Stayed in August 2025

Early check in was not available and the reception area was busy- more staff would have helped.

Centrally located right opposite WOLF food hall. Everything walkable, close to bars and shops. Room was clean and comfortable.

Stayed in August 2025

The gym was pretty poor. Also there should be cheaper alternatives for breakfast. €32 is extremely steep.

How close it was and how spacious it was.

Stayed in August 2025

The Breakfast

Everything was great except the breakfast, no mich variety.

Stayed in August 2025

The room was extremely hot during the night (we were out during the day on tours). I asked the receptionist and she said they are part of environmental project in the city for sustainability and during the night they have to "adjust" the air which means turn off basically. They should put that explicit when you are booking. My room had a toilet flush problem, the shower was also sinking, and hair in the walls of the bathroom when I arrived but it was immediately fixed after I reported. Besides the air problem which in the summer(August) made impossible to sleep the rest was ok.

Location was great. Quiet and great room.

Stayed in August 2025

The breakfast quality is a disaster

Stayed in August 2025

Beddings smelt big soiled. Cleaning was not thorough. Beds were just dusted and redone. Few days floors not wiped clean. Would have liked a fresh scent in rooms.

Friendly staff. Near to major tourist spots.

Stayed in August 2025

Noise proof is not good. I heard noises from the hall very clearly, which was annoying.

The staff are very helpful, love the location, bed is very comfortable, I had great sleep.

Stayed in August 2025

Location

Good

Stayed in August 2025

Overall, the experience was far from 5 stars. We would not book it again. Rooms are not sound proofed. We heard an elevator beeping from the hallway and of course other guests which disturbed our sleep. Not possible to open the windows Bathroom was dated. Very mixed experience with the staff at the reception, except João who was excellent.

Excellent location. Bed was comfortable. Coffee machine was a nice touch.

Stayed in August 2025

Breakfast was the only bad experience

Beautiful hotel , great location Helpful staff

Stayed in July 2025

Nothing

Staff, location and everything in hotel

Stayed in August 2025

central location - area felt safe Didnt use many facilities or eat in the hotel so cannot comment on these

Stayed in June 2025

Unable to open windows…otherwise fine for an evening ..breakfast overpriced so did not try

Central Hotel good car park

Stayed in July 2025

Nice lobby Good breakfast Hotel location is fantastic Rooms size

Stayed in July 2025