Recensioni su Hotel Les Ecrins 3 stelle

Dear Guest, Thank you very much for your feedback and for highlighting our strengths such as location, cleanliness, tranquility, and comfort. Regarding the bathroom, we understand that the open shower and sliding door design may not suit everyone. This design choice is clearly indicated in the room description and photos during booking. We hope you nonetheless had a pleasant stay and would be happy to welcome you again. Best regards, The Hôtel Les Écrins Team

Dear Guest, Thank you very much for your feedback and for highlighting our strengths such as location, cleanliness, tranquility, and comfort. Regarding the bathroom, we understand that the open shower and sliding door design may not suit ev… Mostra altro

Dear Guest, Thank you for your feedback. We understand that the room size might have felt small and that the building’s historic style may not suit everyone, but it is part of our hotel’s unique charm. We hope you nonetheless had a pleasant stay and would be happy to welcome you again. Best regards, The Hôtel Les Écrins Team

Dear Guest, Thank you for your feedback. We understand that the room size might have felt small and that the building’s historic style may not suit everyone, but it is part of our hotel’s unique charm. We hope you nonetheless had a pleasant… Mostra altro

Dear Guest, Thank you for taking the time to share your feedback. A 6/10 suggests there were some positive aspects, but also room for improvement. Feel free to let us know what could have made your stay better — your input helps us grow. We hope to welcome you again for a more satisfying experience. Best regards, The Hôtel Les Écrins Team

Dear Guest, Thank you for taking the time to share your feedback. A 6/10 suggests there were some positive aspects, but also room for improvement. Feel free to let us know what could have made your stay better — your input helps us grow… Mostra altro

Dear, Thank you for sharing your feedback. We are glad that our central location met your expectations. Regarding the sofa bed, we apologize that it did not provide the comfort you expected. We typically offer alternatives when possible and regret that you did not have the opportunity to discuss this with us during your stay, as we would have done our best to find a suitable solution. Your comments are valuable to us as we strive to improve our services, and we hope to have the opportunity to welcome you again. Best regards,

Dear, Thank you for sharing your feedback. We are glad that our central location met your expectations. Regarding the sofa bed, we apologize that it did not provide the comfort you expected. We typically offer alternatives when possible a… Mostra altro

Dear, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet your expectations. However, we would like to clarify a few points. Our establishment is indeed a 3-star hotel, fully compliant with current standards, offering a code-based check-in system that provides flexibility and autonomy to our guests—a feature clearly stated prior to booking. Our team is reachable and available at all times to assist with any requests or concerns. Regarding cleanliness and comfort, we adhere to strict cleaning and maintenance protocols. Had any issues been reported during your stay, we would have promptly taken the necessary actions to resolve them. We regret that you did not communicate your concerns at the time, as this would have allowed us to address them immediately. We are continuously renovating and improving our facilities to provide a pleasant and modern environment. Your feedback is valuable and helps us strive for better service. We hope to have the opportunity to welcome you again and demonstrate the quality of our service. Best regards,

Dear, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet your expectations. However, we would like to clarify a few points. Our establishment is indeed a 3-star hotel, fully co… Mostra altro

Dear, Thank you very much for your kind words and excellent rating! We’re delighted that our central location, the comfort of the room, and the quality of our service helped make your stay enjoyable. We look forward to welcoming you back on your next visit to Brussels. Best regards,

Dear, Thank you very much for your kind words and excellent rating! We’re delighted that our central location, the comfort of the room, and the quality of our service helped make your stay enjoyable. We look forward to welcoming you back … Mostra altro

Buongiorno, La ringraziamo per il suo feedback. Abbiamo preso nota delle sue osservazioni e desideriamo fornire alcune precisazioni riguardo al suo soggiorno. Innanzitutto, desideriamo ricordarle che il nostro sistema di accoglienza autonoma, che consente un accesso facile e sicuro dopo le 22:00, è stato creato proprio per offrire la massima flessibilità ai nostri ospiti, inclusi quelli che arrivano in tarda serata. Tutti i dettagli relativi a questo sistema sono stati chiaramente indicati durante la prenotazione e, va notato, che è una pratica comune in molti hotel. Per quanto riguarda la sua camera, questa corrisponde alle informazioni fornite sul nostro sito e i servizi, come la doccia e i servizi igienici, sono descritti in modo accurato nella presentazione. Ci impegniamo a mantenere un alto livello di comfort e qualità per il prezzo praticato, che rimane molto competitivo nella zona. Siamo spiacenti che la sua esperienza non sia stata all’altezza delle sue aspettative, ma ci teniamo a sottolineare che il nostro hotel pone particolare attenzione a offrire un servizio di qualità e un eccellente rapporto qualità/prezzo, in linea con il tariffario. La ringraziamo per aver scelto la nostra struttura e speriamo di avere l'opportunità di accoglierla nuovamente in condizioni migliori. Cordiali saluti, Hotel Les Ecrins.

Buongiorno, La ringraziamo per il suo feedback. Abbiamo preso nota delle sue osservazioni e desideriamo fornire alcune precisazioni riguardo al suo soggiorno. Innanzitutto, desideriamo ricordarle che il nostro sistema di accoglienza auton… Mostra altro