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Reviews of Royal Hotel 1 stars

Boulevard Du Jardin Botanique 8, 1000 Brussels, Belgium

#192 of 200 hotels in Brussels

Guests' Choice

Review score

Based on 301 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.2

  • Location

    7.5

  • Facilities

    5.0

  • Staff

    6.5

  • Value for money

    5.5

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 20 April 2025

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night
    • Submitted via mobile

    No sanity, no cleaning

    Stayed in March 2025

  • Reviewed: 30 March 2025

    5.0
    Bad experience
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location , convenient transportation but the hotel is unclean, smell of cigarettes , bad interior and noisy

    Stayed in March 2025

  • Reviewed: 7 March 2025

    5.0
    A cheap room (for Brussels standards) for an unconfortable stay.
    • Business trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night

    The hotel is very old, no lift, dangerous tiny stairs structurally unstable. My blanquet was dirty. Only one tiny towel, no hair dryer.

    The guy at the reception was very friendly and efficient, the room was cheap.

    Stayed in March 2025

  • Reviewed: 31 January 2025

    5.0
    You get what you pay for; a shower and a bed.
    • Leisure trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 2 nights

    Stairs, Narrowness of spaces, Mediocre Cleanliness was just about acceptable and I wore slippers in the room. I did not feel comfortable as woman on my own, even though I travel a lot alone. Yet, I might go back with a friend for its cheapness. I was cold at night. Next morning I asked for extra blanket, which was not delivered. I was too tired to go up and down three staircases to reception to get one.

    Location + Cheap price + Decent + Kind Staff (though look overworked). Okay to shower + sleep.

    Stayed in January 2025

  • Reviewed: 5 January 2025

    5.0
    It’s okay
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I don’t find it clean 😅

    The location is very good, just minutes away from the markets and restaurants.

    Stayed in December 2024

  • Reviewed: 23 December 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Not as shown in the pictures

    Stayed in December 2024

  • Reviewed: 13 November 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night

    the bathroom was dirty, the bed sheet still has dust and felt itchy. I had to sleep on the table instead

    Stayed in November 2024

  • Reviewed: 7 November 2024

    6.0
    Great location, good value for money.
    • Business trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night

    Downside is the curtains not blocking the street lights very tight steps to get to the room, no glasses no drinkable water in the room or in the hotel where the tap water is not drinkable. They should at least put plastic glasses in the rooms and make water bottles available fro sale in the hotel.

    Location is great, staff were very helpful, bed comfy.

    Stayed in November 2024

  • Reviewed: 10 September 2024

    4.0
    Never again
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I found a bedbug in the bed. (Yes, the blood sucking type) I had to wash everything in 60 degrees, I hope I didn’t bring them home… The room was noisy too.

    Location was good. That’s it.

    Stayed in September 2024

  • Reviewed: 14 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 3 nights
    • Submitted via mobile

    The way the hotel is built.very very small before room stairs so small it wasn't easy to access bedroom that was on the 3rd floor and no lift. Bed very uncomfortable. Room very very hot not air con.shower broken could not stand on the support.no soap to get shower. No room attendant.i spent the 3 nights no bedsheet changed.Very disappointed.

    Nothing.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    5.0
    Good for tourist who look for good location and budget
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 3 nights
    • Submitted via mobile

    The stairs are not comfortable, if you have lot of laggage, or not in good health, Moist odor, not rcommanded for people with allergy issues

    The location is very good, the room is good there every thing you need, the staff communicate well,

    Stayed in July 2024

  • Reviewed: 15 July 2024

    5.0
    Room was ok but there was no water in the room no facilities.
    • Leisure trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 2 nights

    facilities were very bad

    Staff was very welcoming

    Stayed in July 2024

  • Reviewed: 14 May 2024

    5.0
    Hotel not my first choice but chosen due to unavailability and unresonable prices
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Steep narrow stairs tricky with luggage. Sound of drilling and renovation in the morning.

    Cenral location near metro and Brussels centre

    Stayed in April 2024

  • Reviewed: 3 May 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The water was extremely hot! Pillows and bed were very sub par, the pillows were actually so old and lumpy. The room was very hot and there was a lot of noise from outside.

    Staff were friendly and the room was clean. The hotel was in a good location as it was a 5min walk to the square.

    Stayed in May 2024

  • Reviewed: 26 April 2024

    5.0
    It was OK: restful and nothing like the experience other commentators on booking seem to have had!
    • Business trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night

    Smells a bit weird, and its upkeep strategy could well be described as "eccentric". But that is sort of an industry standard for basic Brussels hotels. Not spotless, but not half as dirty as the other reviews on this site would suggest! I probably wouldn't choose it if I was travelling with someone else (the toilet door had come off its hinges), but totally decent for a solo traveller.

    It was very basic and everything worked. I got exactly what I had specified, and nothing more. So, fine. Wifi good – better than in some of the more luxurious Brussels addresses – and the shower was way nicer than my own! Dead central (albeit on the rather lugubrious northern beltway) and amazing access to the Gare du Nord and Rogier metro: ie, perfect for the airport, trade fairs at Brussels Expo and Tour et Taxis, and for access to destinations in France, the UK and Netherlands. Nice staff, too.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    5.0
    Just to sleep over for few hours
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    It was dirty!!

    Location !!

    Stayed in April 2024

  • Reviewed: 12 March 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    the room was quite ill-kept. We decided to ignore others' reviews, but the beds really had yellow stains, the vent in the bathroom was *blocked* with mould, the wall-papers were unstuck in multiple places and the railing on the stairs was quite unstable as if it was going to break any moment (our room was on the 3rd floor). The window was short, about half the width of the room, so the room was not well-lit during the day, especially with the cloudy weather in Belgium. The walls are very thin and we frequently heard other guests passing by (our room was next to the stairs) or listening to music. Also, the window looks at an inner courtyard with a vent from the kitchen of a restaurant on the ground floor.

    Despite my bad review in the next field, it was perfectly ok for 2 nights if you don't have high expectations. The main positive aspect is that the hotel is next to the end of a main pedestrian street leading straight to the main city centre (at a walking distance), perfect for the start of a short stroll or a longer around Bruxelles.

    Stayed in February 2024

  • Reviewed: 29 December 2023

    4.0
    Do not recommand
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Everthing Else , Extremely Dirty. Dirtiness. Price extremly high We had booked a 2 persons room we had given a 4 persons room and we had asked not to touch the other 2 beds !!! Toilet Door opens weirdly. Noisy , there was a lot of noise we were in a romm that is next to the reception we've heared everything going there !! It was a weird room , Trés bizzare !

    Location , Size of the room.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There is a very terrible smell of cigarettes in the room

    Stayed in December 2023

  • Reviewed: 1 October 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night
    • Submitted via mobile

    Very very noisy room 21, but not only from street and from inside from people loud talking and shouting

    Location is good

    Stayed in October 2023

  • Reviewed: 22 September 2023

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A not expensive place to stay in Brussels

    Stayed in September 2023

  • Reviewed: 13 August 2023

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tha facility, it does not have a mirror, trash in wc, kettle, and elevator. It was written that it has breakfast for separately payment, but it doesn't

    The location, staff behaviour

    Stayed in August 2023

  • Reviewed: 1 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room 19 wasn't clean, and the bedsheets looked soiled. Truly,it wasn't a good experience.

    The staff was friendly

    Stayed in July 2023

  • Reviewed: 16 June 2023

    5.0
    • Leisure trip
    • Solo traveller
    • Single Room with Internal Toilet
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

Showing 1 – 25

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