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Reviews of Ambassador Suites Leuven

Sint-Maartenstraat 12d, 3000 Leuven, Belgium

#19 of 23 Holiday rentals in Leuven

Guests' Choice

Review score

Based on 137 apartment reviews

6.2

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.4

  • Location

    8.7

  • Facilities

    6.3

  • Staff

    6.7

  • Value for money

    6.6

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 11 August 2025

    7.0
    Compromise between location and quality.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No parking. Bad smell in apt. Kitchen run down and lacking some equipment. Difficult to air the rooms. Beds uncomfortable. Noise through walls (neighbors, elevator).

    Central location. New building. Elevator.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Great space and location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The weather was very hot and it was difficult to get any air through the apartment as some windows wouldn’t open. It was all closed up when we arrived it was therefore extremely uncomfortable for the first night.

    Nice space and fairly well equipped, excellent location in Leuven

    Stayed in July 2025

  • Reviewed: 16 June 2025

    6.0
    Worked well for our party on a budget but needing space.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    Very well cleaned but still had a smell in the internal bathroom and shower room. Internet was not strong enough for zoom calls.

    Great location and a lot of space. Have stayed before so k ow the locations and property. Recently update to furnishings helped it look refreshed.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Walls are little bit dirty and strange smell in the rooms.

    Rooms are spacious and cosy.

    Stayed in June 2025

  • Reviewed: 10 March 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    We can't switch off the heating. It was too warm. Toilet clean but not good maintenance.

    Location was really good Beds and pillows were comfortable

    Stayed in March 2025

  • Reviewed: 9 March 2025

    7.0
    Good
    • Business trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The bathroom wasnt clean enough, the sheets could have been nicer

    Stayed in March 2025

  • Reviewed: 3 March 2025

    6.0
    Okay but not wow
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Outdated and not the cleanest but okay for a night

    Good location, spacious

    Stayed in March 2025

  • Reviewed: 26 January 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The bed was pretty uncomfortable so I could not rest very well.

    There was more space than expected and also a small kitchen.

    Stayed in January 2025

  • Reviewed: 4 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Cleaning was poor, in particular the bathroom.

    Perfect location for us, close to railway station, city centre and university. Spacy apartment and convenient with two bedrooms and kitchenette. Quiet house and peaceful neighbourhood.

    Stayed in October 2024

  • Reviewed: 11 October 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 2 nights
    • Submitted via mobile

    dirty, bathroom have a leakage, kitchen dirty, pots and dishes have food residues. the light of kitchen did not work. carpet in bedroom was dirty.

    living room

    Stayed in October 2024

  • Reviewed: 24 September 2024

    5.0
    Promising at first impression due to good installation however not good at all due to poor maintenance
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Apartment very dirty. No flexibility for early check in (only available after 16h). A big spider was inside the apartment. Toilet dirty and some mold in the ceiling of bathroom. There was a hole at one of the bedrooms. Douche is not the best.

    Mattress of good quality. Location good.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Family Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Situation

    Stayed in September 2024

  • Reviewed: 24 May 2024

    5.0
    Passable
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    During my stay there were no electricity in my flat, it was back only in the morning some minutes before I left. Water flow in the shower was minimal

    It was easy to access in the late time, the bed was comfortable

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 5 nights

    Small kitchen, kitchen utensils are missing, there is not broom, no fence when you open "window" and kids can fall from floor

    Big space

    Stayed in May 2024

  • Reviewed: 26 February 2024

    7.0
    Great location, very basic appartment. Good to stay for a night or two
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Heating was on full power and no way to turn it off. They wanted you to change it through an app but it didn't work. Very basic furniture

    Good and fast communication with facility manager

    Stayed in February 2024

  • Reviewed: 26 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Not having shampoos

    Stayed in November 2023

  • Reviewed: 9 November 2023

    5.0
    Ok for using as a home base when travelling
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 28 nights
    • Submitted via mobile

    Basic accommodation with basic facilities. Lighting needs improvement in living areas. No extra pillows available and no extra blanket which was required as the heating did not work.

    Great location in the centre of Leuven. Accommodation clean and living areas good size. But very poor lighting, heating not working, no response from management. No basic instructions regarding cook top operation. Very noisy can easily hear tenants in other apartments above. Limited English speaking channels on TV (2) and no option for streaming movies as far as we know. Great to use as a base when visiting.

    Stayed in November 2023

  • Reviewed: 31 August 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Old bldg smell Matresses were ripped and black with mold

    Good size 2bdrm apt Cleaning crew did their best Good location

    Stayed in July 2023

  • Reviewed: 31 August 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Noise from outside air conditioning unit and very tired looking. Bath tub patched up, toilet full of urine when we arrived.

    Central location and cheap.

    Stayed in August 2023

  • Reviewed: 10 July 2023

    7.0
    Good price, convenient location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Shower was clean but needs new silicone for the tiles

    Good price for Leuven, near the Center and an easy walk from the station. Everything we needed for our stay while conferencing.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    5.0
    A good location, but more thought needs to be given to maintenance, ventilation & lighting.
    • Business trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights

    There was only one window for our 2 bed flat, so it was very VERY hot and stuffy, impossible to get any sleep due to the high temperature in the flat. No ventilation, unless you held the front door open. A fan, or some basic air con would make the flat much better, especially in the summer months. On arrival, the lift was broken ( for 2 days), and it was very difficult to get all our luggage and shopping up the very narrow stairs to the fourth floor where our flat was. The narrow stairs were steep, did not feel safe, and were very difficult to navigate, so the property would be quite unsuitable for anyone with mobility issues, or for small children. The kitchen lights were not working , and there and was no plug for the bedside table lamp . The ceiling lights were not bright enough for reading, so the living room area felt very dark in the evenings. The TV was broken, which was very disappointing. We did not have time to visit the BeHousing office to complain, so it is possible that some of these issues could have been addressed. We won't be booking this accommodation again!

    Good location, plenty of space in the 2 bed flat we rented

    Stayed in June 2023

  • Reviewed: 22 June 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    The location is so tucked away that it took me 30 minutes to find it. Better on street signage is needed.

    Nice size and windows that can open to help with the heat

    Stayed in June 2023

  • Reviewed: 21 June 2023

    5.0
    Basic accommodation but good location
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    very hot and no fan. very basic interior. half the lights didn’t work. intermittent Wi-Fi.

    location

    Stayed in June 2023

  • Reviewed: 4 June 2023

    5.0
    Passable apartment with astounding layout.
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The entrance to the apartment is in an alleyway with barely any lighting. It wasn't pleasant to walk there alone at night. The apartment wasn't quite clean (I'm certain the shower and area under the bed had not been cleaned properly), wasn't quite intact (damaged area on the wall with some mould, damaged mirror), and the layout was rather astounding. The apartment featured a backdoor which was permanently ajar, a bedroom with no visible electrical sockets, another bedroom without door, which was attached to the living room, and a host of inconveniently placed electrical sockets (next to the ajar backdoor, halfway the wall, in the small space next to a closet, behind the bed, etc.).

    The apartment was close to the center of Leuven. It was also fairly clean and cheaper than a hotel room.

    Stayed in June 2023

Showing 1 – 25

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