Reviews of Steigenberger Icon Wiltcher's 5 stars

Dear Niousha, Warm greetings from Steigenberger Icon Wiltcher's. Thank you so much for your wonderful feedback. We are delighted to read that you enjoyed our prime location, the warm welcome of our staff, as well as the spaciousness and cleanliness of your room. Your kind words mean a lot to us and will be shared with our entire team, who strive every day to make our guests feel at home. We look forward to the pleasure of welcoming you back soon for another memorable stay. With best regards, The Steigenberger Icon Wiltcher's Team

Dear Niousha, Warm greetings from Steigenberger Icon Wiltcher's. Thank you so much for your wonderful feedback. We are delighted to read that you enjoyed our prime location, the warm welcome of our staff, as well as the spaciousness a… Show more

Dear Thuydung, Warm greetings from the Steigenberger Icon Wiltcher’s. We sincerely thank you for your positive feedback. Our dedicated team is delighted to learn that your experience at the Steigenberger Icon Wiltcher’s fully met your expectations. We look forward to the pleasure and privilege of welcoming you back very soon for another memorable stay in the heart of Brussels. With best regards, The Steigenberger Icon Wiltcher’s Team

Dear Thuydung, Warm greetings from the Steigenberger Icon Wiltcher’s. We sincerely thank you for your positive feedback. Our dedicated team is delighted to learn that your experience at the Steigenberger Icon Wiltcher’s fully met your exp… Show more

Dear Mrs. Estelle, Warm greetings from the Steigenberger Icon Wiltcher’s. We sincerely thank you for your feedback. We are truly delighted to learn that you enjoyed our privileged location, the quality of our breakfast, and the comfort of your spacious room 428. We look forward to the pleasure and privilege of welcoming you back very soon for another memorable stay in the heart of Brussels. With kind regards, The Steigenberger Icon Wiltcher’s Team

Dear Mrs. Estelle, Warm greetings from the Steigenberger Icon Wiltcher’s. We sincerely thank you for your feedback. We are truly delighted to learn that you enjoyed our privileged location, the quality of our breakfast, and the comfort of… Show more

Dear Kameliya, Warm greetings from Steigenberger Icon Wiltcher's. Allow us to express our sincere thanks for choosing Steigenberger Wiltcher’s during your recent stay in the heart of Brussels. It was a real pleasure to welcome you to our establishment and we were delighted to learn that you had a pleasant time with us. Our teams were very sensitive to your positive & lovely feedback regarding your stay with us and we thank you warmly. We work with passion every day to offer you the best stays and we are delighted when we succeed! Finally, and above all, we look forward to welcoming you again in the near future, and we remain at your entire disposal should you require any further assistance or information. With best regards, The Steigenberger Icon Wiltcher’s Team

Dear Kameliya, Warm greetings from Steigenberger Icon Wiltcher's. Allow us to express our sincere thanks for choosing Steigenberger Wiltcher’s during your recent stay in the heart of Brussels. It was a real pleasure to welcome you to … Show more

Dear Mrs. Mr. Reza, Warm greetings from Steigenberger Icon Wiltcher's. Thank you very much for your kind words regarding our service. We apologize for any misunderstanding concerning the indoor pool access. Please allow us to clarify that while the pool is available to our guests, certain access conditions apply, including an additional fee and age restrictions for children. We regret any inconvenience this may have caused during your stay. Your feedback is greatly appreciated as it helps us improve our communication and guest experience. We hope to have the pleasure of welcoming you back to the Steigenberger Icon Wiltcher’s in the future. With best regards, The Steigenberger Icon Wiltcher's Team

Dear Mrs. Mr. Reza, Warm greetings from Steigenberger Icon Wiltcher's. Thank you very much for your kind words regarding our service. We apologize for any misunderstanding concerning the indoor pool access. Please allow us to clarify… Show more

Dear Muna, Warm greetings from Steigenberger Icon Wiltcher's Team. Thank you for taking the time to share your feedback with us. We are glad to hear that you found our staff friendly, appreciated the room size, and enjoyed the breakfast. However, we sincerely apologize for the cleanliness issues you experienced, the odors in the room, and the condition of the sofa bed and carpets. Your comments regarding the need for renovation have been noted and shared with our management team for urgent review. Please rest assured that we take your feedback seriously, and we are committed to improving the quality of our facilities and services. We hope to have the opportunity to welcome you back in the future and provide you with a stay that truly reflects the standards of a 5-star establishment. Kind regards, The Steigenberger Icon Wiltcher's Team

Dear Muna, Warm greetings from Steigenberger Icon Wiltcher's Team. Thank you for taking the time to share your feedback with us. We are glad to hear that you found our staff friendly, appreciated the room size, and enjoyed the breakf… Show more

Dear Madame, Thank you for taking the time to share your feedback, and above all, for choosing our Property during your recent visit. We truly hope your stay was an enjoyable one. Regarding the late check-out, we understand that it does represent an additional charge, but it also offers a real moment of comfort and convenience: the ability to enjoy a post-breakfast shower, a relaxing nap, or one last stroll through the city - all with continued access to our full services, including room service, fitness room or concierge assistance. This service also involves a real logistical effort on our end, as it requires dedicated staff outside of standard operating hours and impacts room availability for arriving guests. It’s designed as a premium option, offering added flexibility, discretion, and personalized service. As for breakfast, our buffet is widely recognized as one of the most generous in Belgium, offering over 150 high-quality items, and we remain the most competitively priced 5-star superior hotels in Brussels. We sincerely hope to have the pleasure of welcoming you back soon - and that you'll see these services as thoughtful touches designed to enhance your overall experience. Warm regards, The Steigenberger Icon Wiltcher's Team

Dear Madame, Thank you for taking the time to share your feedback, and above all, for choosing our Property during your recent visit. We truly hope your stay was an enjoyable one. Regarding the late check-out, we understand that it does… Show more

Dear Guest, Thank you very much for staying with us and for taking the time to share your feedback. We truly appreciate your kind words about our hotel and especially our friendly and helpful staff – your recognition means a lot to us! Regarding your comment on the breakfast options for children, we beg to differ. Our breakfast buffet is known for its wide variety, and we offer numerous kid-friendly choices such as waffles, crêpes, cakes, fresh fruits, yoghurts, and made-to-order French toast, among many other items. In fact, the diversity and quality of our breakfast buffet are often highlighted by our guests. That said, we always encourage guests to let us know if they can't find something they like – our team will be more than happy to assist. Thank you once again, and we truly hope to have the pleasure of welcoming you back soon. Warm regards, The Steigenberger Icon Wiltcher's Team

Dear Guest, Thank you very much for staying with us and for taking the time to share your feedback. We truly appreciate your kind words about our hotel and especially our friendly and helpful staff – your recognition means a lot to us! … Show more

Dear Mrs. Maja, What a pleasure to read your kind words - thank you so much for choosing to stay with us and for taking the time to share your experience. We’re truly delighted to hear that you enjoyed our central location, the spacious comfort of your room, the elegant design of the property, as well as your experience at our restaurant and breakfast. These are all aspects we pay great attention to, and it’s wonderful to know they contributed to a memorable stay. Thank you again for your trust. We would be thrilled to welcome you back on your next visit to Brussels. Warm regards, The Steigenberger Icon Wiltcher's Team

Dear Mrs. Maja, What a pleasure to read your kind words - thank you so much for choosing to stay with us and for taking the time to share your experience. We’re truly delighted to hear that you enjoyed our central location, the spacious … Show more

Dear Mr. Arash, Thank you warmly for choosing our hotel and for taking the time to share your thoughts - both your compliments and your observations are truly appreciated. We're delighted you enjoyed our restaurant and the presence of our talented pianist, who indeed adds a special note to the atmosphere. Regarding your remark about the lobby - thank you for pointing that out. While the main lobby area is indeed more open and less intimate by design, our bar adjacent to the lobby opens daily from 10:30 AM and offers a selection of coffees, pastries, and cocktails throughout the day. It’s a comfortable spot where many guests enjoy relaxing or catching up on emails in a more social yet refined setting. Additionally, for those looking for a quieter work environment, we also provide a dedicated business center, equipped with desks, power outlets, computers and a printer. We hope to have the pleasure of welcoming you back soon — and next time, perhaps for a coffee with piano music in the background! Warm regards, The Steigenberger Icon Wiltcher's Team

Dear Mr. Arash, Thank you warmly for choosing our hotel and for taking the time to share your thoughts - both your compliments and your observations are truly appreciated. We're delighted you enjoyed our restaurant and the presence o… Show more