Reviews of Hotel Het Buskruid 3 stars
Dr. Vanderhoeydonckstraat 64, 3560 Lummen, Belgium
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Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewHigh level of cleanliness, parking free of charge, kind Staff
Small size room
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewThey had some of the best beds we've slept in. Mega comfy. Staff were super super nice. Looking forward to stay again.
thans for your nice revieuw!
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewCharging station was working well. At the beginning I had a bit of trouble to start but the hotel crew supported me very well!
thanks for the nice revieuw!
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewClean easy good breakfast excellent hosts
Nothing
Reviewed: 8 August 2024 · Stayed in August 2024
Verified reviewDefinitely there were some good points, but I am sorry, I could not see any extraordinarily good things that I like, after a night spent in the parking in front of the property trying to get my room key, even if it was promise to me, that I can collect it from the key code box at the property. I was too tired to be able to enjoy the location and surroundings of it.
I will start with the fact, that I was promise, I can collect the key later on at the property from a key code box. I never receive the code and the details to get to my room. I had to spend the whole night in the parking and go to the next day meeting without any sleep. It looks that that all the phones are shut down and there is no way to contact the property until late next morning. No customer service worked for me. I hope it was just my case and no other persons had to go through my unpleasant experience. Communication with the property was really bad, in the end, even if we were in the working hours’ time frame no responses were coming back. Keep in mind there is no communication out of working hours. I get my room around 7:30 so I did not have any time for a breakfast or a coffee break before heating the road to work. In other words, I just pay a extra day that I did not use it. As a recommendation specially for the ones travel with family, small kids, avoid this location or prepare to spend the night in the parking in front of the "hotel". I am sorry for the other review that were stating this location is having a larger morning breakfast buffet. This is not true from my prospective and comparing with all other hotels that I had used in my work travels. I sadly found out the there is a very limited options and really small portions everything fitted on one normal table including drinks. One type of salami one type of ham, no eggs to pick up from, the host will ask you if you like a boiled egg or omelet. Overall, a very disappointed breakfast everything fitted on one table so you can imagine it. If you wish a proper breakfast, I recommend choosing a proper hotel this one is more like a B&B family house, not close to hotel. Definitely, not a 3-star hotel. I do not know how Booking is letting them advertise as a 3-star hotel this is clearly a mistake. My room was really small definitely not a 3-star hotel.
Dear sir, I read your review and want to reply so everyone is informed correctly. You booked a room in our hotel from arrival :Tuesday the 6 of August 2024 until departure Thursday 8 of August 2024. You arrived at our hotel the night of monday the 5 of August 2024 after midnight. You send us a message of your late arrival without specifying the date. We assumed it was on tuesdaynight as mentioned in your reservation. We were closed on monday so not bookable. You left on Wednesday the 7th of August one day earlier then you booked which proves you booked the wrong dates. We are very sorry that you had to sleep outside the hotel but a telephone call earlier that day (between 7 am en 10 pm) would have avoided all these problems. We are a certified 3 Star Hotel that meets all conditions according to Belgian and European standards. We regret what has hapened to you but believe we are not to blame. We wish you all the best. With regards Kris Vanstraelen - Owner of Hotel Het Buskruid
Dear sir, I read your review and want to reply so everyone is informed correctly. You booked a room in our hotel from arrival :Tuesday the 6 of August 2024 until departure Thursday 8 of August 2024. You arrived at our hotel the night of… Show more
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewSuper friendly hosts, comfortable and quiet rooms, even with the busy street right in front, great breakfast.
Nothing to complain
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewReviewed: 6 May 2024 · Stayed in May 2024
Verified reviewReviewed: 8 April 2024 · Stayed in January 2024
Verified reviewReviewed: 1 November 2023 · Stayed in October 2023
Verified reviewBreakfast was great.
There is'nt an elevator to the rooms. It would be nice if someone could help elderly people with the luggage
Reviewed: 27 July 2023 · Stayed in July 2023
Verified reviewReviewed: 26 June 2023 · Stayed in June 2023
Verified reviewReviewed: 4 June 2023 · Stayed in June 2023
Verified reviewReviewed: 1 June 2023 · Stayed in May 2023
Verified reviewReviewed: 24 May 2023 · Stayed in May 2023
Verified reviewReviewed: 20 May 2023 · Stayed in May 2023
Verified reviewlovely little place, the hosts are such lovely, helpful people. breakfast was great with lots of choice, nice free coffee and water at all times. super clean & tidy place! not fancy but a really good decent place to stay. everything worked, cute and cosy.
I think the walls must be thin as one of the nights I could hear someone snoring all night, which was unfortunate. they do get up early to make breakfast so could wake people up, but nothing a few ear buds wouldn’t sort out!
Reviewed: 18 May 2023 · Stayed in May 2023
Verified reviewClean and tidy. Coffee and tea available. Carrefour and Tavern 10 minutes walk away.
Reviewed: 15 April 2023 · Stayed in April 2023
Verified review