9.2

Reviews of Apartment The City

Krommenelleboog 30, Elisabethbegijnhof-Papegaai, 9000 Ghent, Belgium

  • Mark

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    Spacious apartment with great facilities. Host was easy to contact and remedied minor issues promptly.

    But of a smell from the bathroom. But did not bother us too much.

  • Ryszard

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    The location was its most redeeming feature

    The lack of response from the owner who decided her holidays were more important than responding to her guests, the fact that the apartment was only set up for non-English guests (very few instructions in English), bath towels were the size of hand towels, the television didn’t work, the washing machine and dryer again was difficult to use with proper instructions

    Property response:

    I want to apologise for the inconvenience you experienced. I know that when I’m not at home, I often don’t receive the messages via the Pulse app. That’s why I also sent you the message below. I’m always very engaged in how our guests are doing. “Good morning and safe travels. Would you mind sending a message when you checked in? Just so I know everything is okay. I am on holidays in Austria. If you have questions the easiest way reach me is via whatsapp: 0041 764 240 582. Enjoy your stay in Gent🤗 Anja”

    I want to apologise for the inconvenience you experienced. I know that when I’m not at home, I often don’t receive the messages via the Pulse app. That’s why I also sent you the message below. I’m always very engaged in how our guests are d… Show more

    Apartment The City
    4 August 2025
  • Małgorzata

    Reviewed: 26 July 2025 · Stayed in June 2025

    Verified review

    The apartment was very spacious and clean. Equipped with everything we could need and more. The host also answered all of our questions fast. It's located in a very quiet part of the city but at the same time only minutes away from the beautiful city centre, shops and restaurants.

    There was no such thing. We did have a slight problem with finding the keys but received help very quickly :).

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  • Wood

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    This property is exceptional! Everything you could need in a home. Location was ideal and beds very comfortable. Anje was great. The best accommodation I have ever stayed in for this price.

    Leaving!

    Property response:

    Thank you so much for your lovely words! It truly makes me happy to hear that you enjoyed your stay and felt at home. It was a real pleasure hosting you — you’ve been wonderful guests. Wishing you all the best and hopefully we can welcome you again in Ghent someday! Warm regards, Anja

    Thank you so much for your lovely words! It truly makes me happy to hear that you enjoyed your stay and felt at home. It was a real pleasure hosting you — you’ve been wonderful guests. Wishing you all the best and hopefully we can welcome … Show more

    Apartment The City
    19 July 2025
  • Petri

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review
  • Jacques

    Reviewed: 14 June 2025 · Stayed in June 2025

    Verified review
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  • Siri

    Reviewed: 6 May 2025 · Stayed in May 2025

    Verified review
  • Dominic

    Reviewed: 7 April 2025 · Stayed in April 2025

    Verified review
  • Júlia

    Reviewed: 12 February 2025 · Stayed in February 2025

    Verified review
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  • Alise

    Reviewed: 8 February 2025 · Stayed in February 2025

    Verified review

    Good location, spacious and well equipped kitchen

  • Albayati

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review

    It was a great stay near the main city and was nice to be in a quiet part of town. The apartment itself had washer and dryer which was a huge bonus to wash clothes for our baby and they even set up a baby crib for her which was so sweet! Anja was very communicative and helpful.

    It would be nice to have more eating utensils and a list of recommended restaurants nearby!

  • Stefan

    Reviewed: 19 November 2024 · Stayed in November 2024

    Verified review

    Everything was perfect! The apartment was very comfortable and cozy. Really close to the city centre and Gent St. Pieters railway station.

    Nothing!

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  • Alicia

    Reviewed: 7 November 2024 · Stayed in September 2024

    Verified review
  • Pamela

    Reviewed: 30 October 2024 · Stayed in September 2024

    Verified review

    The apartment was perfect for our stay in Ghent. Location - near the tram stop and located near a local bakery and restaurants. It was also an easy walk into town. Apartment was clean and well stocked, with linens. Although I didn't prepare any meals, the kitchen had everything you would need to cook a meal. The owner was very responsive and friendly.

    Nothing.

  • Tertia

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review

    very spacious. kitchen well equipped with all you need but no kettle/boiler). nicely decorated and not too far from the city centre. tram stops very close to the apartment which is convenient if you plan to use the train to get there.

    the bathroom has a terrible damp smell and it is on suite to the main bedroom. thus if you leave the door open to try air it out the whole bedroom smells. we opted later to keep the door shut but the smell was terrible. there is no kettle. the tap is supposed to give boiling water but its not hot enough for a cup of tea. i recommend a kettle is added to the kitchen.

    Property response:

    Of course! Here’s a friendly response in English: --- Dear [Name], Thank you very much for your review. We truly appreciate your feedback. We have since identified and resolved the issue; it was related to the washing machine's drainage. We hope to welcome you back in the future for an even better experience! Best regards, Anja

    Of course! Here’s a friendly response in English: --- Dear [Name], Thank you very much for your review. We truly appreciate your feedback. We have since identified and resolved the issue; it was related to the washing machine's drain… Show more

    Apartment The City
    1 November 2024
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  • Sue

    Reviewed: 9 May 2024 · Stayed in May 2024

    Verified review
  • Nick

    Reviewed: 2 May 2024 · Stayed in April 2024

    Verified review

    Fantastic new apartment, excellent facilities, has everything you need for a mini home away from home. High end appliances, location was great for walking into centre of Gent.

    No parking anywhere near by. main carpark is only 600m away but to drive to it is nearly 6km and 20min drive due to the cities unique one way and pedestrian system! However if you don't have a car with you then it's the ideal place to be able to walk to everything.

  • Sam

    Reviewed: 27 February 2024 · Stayed in February 2024

    Verified review

    We loved our stay in Ghent. The apartment itself was very modern, and was equipped with everything we needed for our short stay, including a high chair and cot for our 1 year old. It has a kitchen and laundry facilities so it would also be suitable for longer stays. It was super easy to get to by tram from Gent-Sint-Pieters, and not too far away from the city centre (even with a pushchair over the cobbles). Anja the host communicated all the details in good time.

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  • Alina

    Reviewed: 20 February 2024 · Stayed in February 2024

    Verified review

    Super clean, comfortable and great situated place. It’s just in the center but in a quiet street

    Some tips about the parking would be helpful but it’s not about the apartment it’s about the whole city:)

  • Cathy

    Reviewed: 20 December 2023 · Stayed in December 2023

    Verified review

    The whole apartment was great, it had everything you need and was very comfortable, the kitchen was very well equipped, beds super comfy, heating great, decor great, location great.

    The bathroom unfortunately had a pungent strong odour of damp and mould which made it difficult to be in the room or to even have that door open. A functional exhaust would make a difference. Everything else was great!

  • Elien

    Reviewed: 17 October 2023 · Stayed in October 2023

    Verified review

    Fantastic location, great for a family of 4.

    There is a bad smell in the bathroom, maybe from the condenser dryer. But we got used to it after a while and it wasn’t an issue.

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  • Oliver

    Reviewed: 14 September 2023 · Stayed in September 2023

    Verified review

    Comfortable and spacious apartment, very well located for exploring the city centre. We arrived by train, and the apartment can be quickly reached by regular tram services. We were travelling with a one-year-old, and the host provided a high chair and good quality travel cot.

  • Carolyn

    Reviewed: 10 September 2023 · Stayed in September 2023

    Verified review

    We could not figure how to pay for the tram so we walked...honestly...I think it was almost as fast and we got to see the neighbourhood on the way. We just had carry on so dragging checked luggage might have been a pain. We stayed 8 nights and probably would have felt claustrophobic in a hotel room...this was like home. Well stocked...great coffee machine (with coffee), fridge, kitchenware, toiletries etc.

    There was not a lot of English instructions or info but we figured most things out. There was an occasional sewer smell in the apartment...sometimes stronger than others...I noticed Ghent in general has this smell...it would not deter us from booking again.

  • Alexander

    Reviewed: 25 August 2023 · Stayed in August 2023

    Verified review

    The location is close enough to the city center to be convenient, but far enough to be quiet. I loved the apartment's living room and kitchen, and the amount of amenities provided were excellent. The apartment is very big!

    My only two complaints are that 1) the apartment has no AC, which was fine during the day, but it made sleeping in the apartment a little difficult during the night, and because the apartment is on the ground floor, I could not open the windows without creating a security risk; and 2) the main bathroom is interior-facing with no vents or fans, and the smell of mold was sometimes strong (however, I did not see actually any black mold growth). Because the bathroom is off of the bedroom, it was unpleasant to be smelling bathroom mold while I was trying to sleep. I can also see this becoming a health hazard in the future.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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