Reviews of The Ostendian 4 stars
Oesterbankstraat 6, Oostende Centre, 8400 Ostend, Belgium

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLovely decor, staff were helpful, and great bar/lounge.
Only one of our rooms was ready at check in, despite us arriving after the stated check in time. Not a huge issue but it would have been nice to had some sort of compensation as it meant one half of our party wasn’t able to shower/change.
Dear Martin, We would like to thank you for your kind words. Thank you for your feedback in regards to the rooms, and we’re sorry one of the rooms wasn’t ready on time. We understand the inconvenience this caused your group and appreciate your patience. We’ll work to prevent this in the future and hope to welcome you back for a smoother stay. Kind regards, Team The Ostendian
Dear Martin, We would like to thank you for your kind words. Thank you for your feedback in regards to the rooms, and we’re sorry one of the rooms wasn’t ready on time. We understand the inconvenience this caused your group and appreciate … Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewEasy access to the station and beach / parks and sea front. Also had a good bar.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewCentral location, parking next door, style, quiet room, good breakfast, nice atmoshpere, parking next door, style, quiet room, good breakfast
The light system in the corridors were not clear nor usefull in my opinion, nice gadget, but do not see the reason doing this. In the bathroom no rain shower: strange these days. No USC C connections anywhere, strange too.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe location next to the Oostende station is a good alternative to the seaside. Nice, clean and spacious hotel rooms with balcony. The staff was very accomodating.
Typical hotel noises - banging doors, cleaning service etc.
Thank you for your reaction and for taking the time to write this down. This is not our standard and we have discussed and resolved this internally with our staff. Our apologies our staf made to mutch noise. We will do everything possible to ensure that this does not happen again. Thank you for bringing this to our attention. You are always welcome here at the seaside!
Thank you for your reaction and for taking the time to write this down. This is not our standard and we have discussed and resolved this internally with our staff. Our apologies our staf made to mutch noise. We will do everything possible … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewNice location
They should be clear about prices. On top of 143 Euro per night, they charged me 25 Euro extra for the breakfast.
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewgood location comfortable bed
could improve the breakfast
Reviewed: 15 July 2025 · Stayed in June 2025
Verified reviewVery kind. Came with my dog and they made sure she had everything she needed. Beautiful rooms. Everything you need and more.
At night it was a bit noisy, my room was next to the elevator and people would come in loudly after 2am.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe bed was super comfortable and the building looks very modern and new. The reception staff are very friendly and helpful
The cleanning staff was doing a lot of noise early in the mornings. They open our door twice to try to clean but we were sleeping in the room. The hotel is a bit far from the beach, but close to the train station (we came by car so bad for us). The decoration is not good for my presonal taste, I think they tried to give a 60's look but just it doesn't work, it looks old.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewIt’s finished to a really high standard
Dear Mr/Mrs, Thank you very much for your review. We are happy to hear that you enjoyed your stay. How nice that you are so enthusiastic about the bed and room. We hope to welcome you once again in the furture. Kind regards, Reception Team The Ostendian
Dear Mr/Mrs, Thank you very much for your review. We are happy to hear that you enjoyed your stay. How nice that you are so enthusiastic about the bed and room. We hope to welcome you once again in the furture. Kind regards, Receptio… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewWe had a wonderful stay at The Ostendian. Ithe rooms are clean and spacious and we had a fantastic view. The breakfast was really good and the staff was very kind. They even found lactose free food for our son which was great.
Nothing
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe staff is very welcoming. Spacious beautiful room, very trendy. Nice balcony to sit with streetview. Bathroom has all modern facilities. Bar and restaurant are very modern. Large breakfast in a very nice designed area.
No walk in shower but shower in the bath. Otherwise nothing!
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewExcellent rooms, very well designed and decorated (even the smoke detector had a special design) and all facilities were in place. It is a very new hotel but all was running smoothly. They put a lot of thought in the rooms and hotel and the staff carry the pleasant vibe as well. Warmly recommended.
Reviewed: 18 June 2025 · Stayed in June 2025
Verified review