Pelikaanstraat 20, Antwerp Center, 2018 Antwerp, Belgium
#73 of 75 hotels in Antwerp
Guests' ChoiceBased on 1092 hotel reviews
6.6Cleanliness
6.9
Comfort
6.8
Location
8.6
Facilities
6.8
Staff
7.9
Value for money
7.3
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 6, 2025
Kristina
New ZealandThe room was recently updated and had lovely posters on the wall and a comfy bed. The bathroom was not updated, but still very serviceable. The room had a good size.
Stayed in September 2025
Reviewed: September 1, 2025
Samuel
United KingdomNice, comfortable dorm room in a central location, for a reasonable price for a Sunday stay. They also let me keep my bicycle in the Staff section downstairs.
Stayed in September 2025
Reviewed: August 30, 2025
Ahmed
BelgiumGood hotel very location I'm happy 😊
Stayed in August 2025
Reviewed: August 21, 2025
Carmina
NetherlandsUnrealiable with the check-in and unclean
Convenient and spacious
Stayed in July 2025
Reviewed: August 11, 2025
Alabdullah
NetherlandsGood
Everything is good
Stayed in August 2025
Reviewed: August 10, 2025
Catherine
IrelandStaff could be professionally trained in manners.
Location is absolutely super. Check out time could be better during the week. Worth the price
Stayed in August 2025
Reviewed: August 7, 2025
Prajakta
IndiaBathroom was stinking throughout my stay but since I was mostly out the whole day I would forget to inform the reception and then it was time to check out 🥲. Enclosed shower was too small.
Bang opposite Antwerp Central Station so was extremely convenient. About 7-8 mins walk from the Flix bus stop. Rest of the attractions were between 10-25 mins of walking distance, so wasn't that bad. Many restaurants around. Breakfast was decent though the same for all 3 days consecutively. Charged me about 14-15 Euros for early check-in but since i landed into Brussels early morning after 20hours of travel and took a train to Antwerp directly it seemed more than worth paying for.
Stayed in May 2025
Reviewed: August 5, 2025
Sam
United KingdomRoom was a little cramped (good thing we all knew each other - thanks again to Suhail!). Building clearly undergoing construction work - especially the lifts! Initial attempt to check in (pre-Suhail) was a bit of a faff.
Perfectly located. Very good price. Facilities in the room were excellent. A big thank you to staff member Suhail who went above and beyond in his service getting me and friends into the same room when we had all booked seperately.
Stayed in July 2025
Reviewed: August 4, 2025
Milena
GermanyThere was little to no hot water during my stay and it was very loud even on the uppermost floor due to the close proximity to the train station.
Perfect location, clean rooms, friendly staff!
Stayed in August 2025
Reviewed: August 2, 2025
Cornelis
NetherlandsNo kitchen facilities such as microwave, kettle, fridge
Stayed in August 2025
Reviewed: August 1, 2025
Joanna
PolandThe girl on afternoon shift on our arrival day was a bit lost. Didnt know on which floor was our room and at 4pm she said, that she didnt know If its ready to go in. And told me to wait another hour (i was with a baby). Thanks god i didnt wait and went upstairs to check. Because I would wait for nothing.
Hostel is in Perfect place, just outside of the train station. IT was clean, but there wasn't hot Water under the shower. Morning shift on our arrival and departure was brilliant.
Stayed in July 2025
Reviewed: August 1, 2025
Edward
United KingdomThe facilities and building are very old and dated.
The beds were very comfortable. Good view from the top floor over Antwerpen. The staff member on the front desk was brilliant, very friendly
Stayed in July 2025
Reviewed: July 24, 2025
Robin
United StatesThe Remote to the TV the power button stopped working and all the rest of the buttons worked. I Went to the front desk and the guy at the desk said to try a new battery he wouldn't believe me. So I went back up then came down with the remote and then went back up. Showed him then he just switched remotes from another room for mine. Hope they buy or get a new remote for that room. So no one else has to deal with an old remote that needs replacing.
It was close to the train station.
Stayed in July 2025
Reviewed: July 14, 2025
Apostolos
NetherlandsThe room was much smaller than I expected and quite warm (I stayed there in July). It would have been helpful to have lockers in the room to securely store personal belongings.
very good location. the receptionist was very frienly. I also appreciated that I could leave my bag there after check out for free.
Stayed in July 2025
Reviewed: July 13, 2025
Melih
TurkeyOld and non-hygienic room.
Location
Stayed in May 2025
Reviewed: July 12, 2025
Krzysztof
IrelandThe room was really, really dirty. Including carpets, mould in the bathroom and a very strong smell of a wet dog
Location is just perfect
Stayed in July 2025
Reviewed: July 10, 2025
Slivková
SlovakiaI cant say one thing .. everything was good
Location,bathroom was clean
Stayed in June 2025
Reviewed: July 7, 2025
Daniel
RomaniaPlease, fix your wi-fi connection, in some rooms at the higher levels there’s no signal.
All the staff at the reception was very nice.
Stayed in July 2025
Reviewed: July 5, 2025
Peter
United KingdomNothing
The receptionist Kiva was very helpful as there was a booking mix up ( not the accommodations fault ) which she helped me resolved. The room was comfortable, clean with a good shower. I enjoyed the location which is next to the main railway next with all the shops bars and restaurants you could need surrounding you. It's about 20 minutes walk to the main square
Stayed in June 2025
Reviewed: July 4, 2025
Alex
CanadaThe room was very hot, without any AC.
The room was clean and modern. The hotel is well located right in front of the central station.
Stayed in June 2025
Reviewed: June 30, 2025
Godelieve
South Africanothing really
excellent location, friendly helpful staff,
Stayed in June 2025
Reviewed: June 28, 2025
Liberty
South AfricaThey could an air conditioner in the rooms in summer it can get really hot and a desk fan won't help
Stayed in June 2025
Reviewed: June 17, 2025
Orlagh
Irelandmold in the bathrooms
Central and good price
Stayed in June 2025
Reviewed: June 14, 2025
Megane
BelgiumPoor soundproofing, the floor could have been cleaner, I found several small insects.
The location and the staff were really nice
Stayed in June 2025
Sasso Marconi, Italy
Baku, Azerbaijan
Sumter, US
Chania, Greece
Canberra, Australia
Inzell, Germany
Baška, Croatia
Paralia Katerinis, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content