Recensioni su a&o Antwerpen Centraal 2 stelle

Dear Ottavia, Thank you for taking the time to share your experience. We are glad to hear that you appreciated our central location. At the same time, we sincerely regret to learn that the cleanliness of your room and bathroom did not meet your expectations, and that renovation works disturbed your stay. Please accept our apologies for the inconvenience this has caused. Your comments are very valuable to us, and we will share them with our team to improve both our housekeeping and guest experience during the renovation period. We are also sorry that our breakfast did not leave you with a positive impression. We hope to have the chance to welcome you again in the future, under better circumstances. Kind regards, Team a&o Antwerp

Dear Ottavia, Thank you for taking the time to share your experience. We are glad to hear that you appreciated our central location. At the same time, we sincerely regret to learn that the cleanliness of your room and bathroom did not meet … Mostra altro

Dear Marta, Thank you very much for your kind review. We’re glad you enjoyed our central location, close to the station for late arrivals and right at the beginning of one of the city’s main streets. It’s great to hear you found our rooms modern and our staff attentive — your compliment will surely motivate our team, especially our colleague at reception. We appreciate your note about cleanliness and will keep improving. We hope to welcome you again soon! Kind regards, Team a&o Antwerp

Dear Marta, Thank you very much for your kind review. We’re glad you enjoyed our central location, close to the station for late arrivals and right at the beginning of one of the city’s main streets. It’s great to hear you found our rooms m… Mostra altro

Gentile Silvia, La ringraziamo per il suo feedback positivo e per i gentili complimenti sul nostro personale e sulla pulizia delle camere. Ci scusiamo per il disagio legato al rumore del traffico e terremo in considerazione il suo suggerimento per migliorare il comfort delle camere. Cordiali saluti, a&o Antwerpen Centraal

Gentile Silvia, La ringraziamo per il suo feedback positivo e per i gentili complimenti sul nostro personale e sulla pulizia delle camere. Ci scusiamo per il disagio legato al rumore del traffico e terremo in considerazione il suo suggerim… Mostra altro

Dear, Aurora Thank you for your feedback. We’re glad you appreciated our convenient location, and we also take note of your comment regarding the lack of air conditioning. Your input is valuable to us as we look for ways to improve guest comfort. We hope to welcome you again in the future. Kind regards,A&O antwerpen Team

Dear, Aurora Thank you for your feedback. We’re glad you appreciated our convenient location, and we also take note of your comment regarding the lack of air conditioning. Your input is valuable to us as we look for ways to improve guest … Mostra altro

Dear ,Pietro Thank you for your thoughtful and detailed review. We’re delighted to hear that you enjoyed our excellent location, the cleanliness of the room, the en-suite bathroom, and the thoughtful amenities provided. It’s also wonderful to know that you appreciated the way we manage guest distribution to ensure comfort. We do, however, understand your concern regarding the lack of air conditioning and windows that can be opened. We’re sorry for the discomfort this caused during your second night, and your feedback is very valuable as we look into ways to improve the room environment for our guests. It’s a pleasure to know that aside from this, your stay was excellent, and we hope to welcome you back again soon under even better conditions. Kind regards,Ao team antwerpen

Dear ,Pietro Thank you for your thoughtful and detailed review. We’re delighted to hear that you enjoyed our excellent location, the cleanliness of the room, the en-suite bathroom, and the thoughtful amenities provided. It’s also wonderful… Mostra altro

Dear, Melanie Thank you for sharing your feedback. We're glad to hear you found our location convenient. However, we are truly sorry that the condition of your room did not meet your expectations. Your comments regarding the shower, lack of air conditioning, and cleanliness are concerning and will be addressed with our maintenance and housekeeping teams. We take your feedback seriously, as it helps us improve our standards. We sincerely apologize for the discomfort you experienced and hope you might consider giving us another opportunity in the future to provide a more comfortable stay. Kind regards, A&O team antwerpen

Dear, Melanie Thank you for sharing your feedback. We're glad to hear you found our location convenient. However, we are truly sorry that the condition of your room did not meet your expectations. Your comments regarding the shower, … Mostra altro

Dear Guiseppe Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay fell so far short of expectations and that the condition of the room, bathroom, and amenities was disappointing. What you described is certainly not the experience we strive to offer our guests. We are especially concerned to hear that you felt unsupported by our staff when you reached out for assistance. This is not the level of service we aim to provide, and your comments will be reviewed carefully with the team to ensure better communication and responsiveness moving forward. Please accept our sincere apologies for the discomfort you experienced. Your feedback is invaluable, and we are committed to using it to make meaningful improvements. Kind regards,A&O Team Antwerpen

Dear Guiseppe Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay fell so far short of expectations and that the condition of the room, bathroom, and amenities was disappointing. What you des… Mostra altro

Gentile Laura, La ringraziamo per il suo feedback positivo. Siamo lieti che abbia apprezzato la posizione e la cortesia del nostro staff. Ci scusiamo per il disagio causato dalla mancanza di finestre apribili e dai rumori esterni. Cordiali saluti, a&o Antwerpen Centraal

Gentile Laura, La ringraziamo per il suo feedback positivo. Siamo lieti che abbia apprezzato la posizione e la cortesia del nostro staff. Ci scusiamo per il disagio causato dalla mancanza di finestre apribili e dai rumori esterni. Cordial… Mostra altro

Dear Franco, Thank you for taking the time to share your detailed feedback. We’re genuinely sorry to hear about your experience and regret that we did not meet your expectations. We understand how disappointing it must have been to arrive and discover the absence of air conditioning, especially during warm weather. We strive to ensure all amenities are clearly listed on our booking platforms, but we understand this can still be frustrating and we sincerely apologize. It is particularly concerning to hear that your cancellation request was not addressed promptly. Please accept our apologies for the lack of response — this does not reflect the level of service we aim to provide. We are currently reviewing our internal communication processes to ensure this does not happen again. Regarding your comments on the noise and overall atmosphere, we appreciate your honest observations. We take all feedback seriously and are working continuously to improve both our facilities and the guest experience. While our hotel offers affordable accommodations in a central location, we understand that this doesn’t always meet everyone's needs, and we’re sorry this was the case for you. We regret that we were not able to offer you a better stay, and while we may not have the opportunity to welcome you again, we thank you for helping us understand where improvements are needed. Kind regards, The A&O Hostel Antwerp Team

Dear Franco, Thank you for taking the time to share your detailed feedback. We’re genuinely sorry to hear about your experience and regret that we did not meet your expectations. We understand how disappointing it must have been to arrive… Mostra altro

Dear Nicolo, Thank you for your feedback. We're glad you appreciated our central location! We’re sorry to hear that the cleanliness and lack of air conditioning did not meet your expectations. Your comments are valuable to us, and we’ll make sure to address these concerns with our team to improve future stays. We hope to have the opportunity to welcome you again for a more comfortable experience. Kind regards Team a&o Antwerp

Dear Nicolo, Thank you for your feedback. We're glad you appreciated our central location! We’re sorry to hear that the cleanliness and lack of air conditioning did not meet your expectations. Your comments are valuable to us, and we’ll… Mostra altro