Parking on site

Location

Stayed in August 2025

I was transferred to Hotel Turnova and it was fantastics!

Stayed in July 2025

N/A

Location & the room is clean

Stayed in May 2025

The reception hours are extremely limited, with rather late check in (after 5pm). On arrival, I was charged by mistake for a future booking at the same hotel (one that I selected as flexible in terms of cancellation policy on purpose). Then, the amount for the current stay was deducted automatically by Booking.com from my credit card. The refund from the hotel for the future stay was not possible, despite repeated attempts on my part and admission of mistake on the part of the hotel staff. The staff didn’t seem to understand the issue and the need to remedy it.

Clean, new, very modern hotel in Turnhout. Very good location

Stayed in May 2025

We could not turn down the temperature in the room from the setting of 24.5C which was altogether too warm. The buffet breakfast was very poor - there is no restaurant in the hotel so the breakfast is a do-it-yourself affair like a youth hostel. We thought there would be somewhere to leave our bags when we arrived but the hotel is completely closed between lunchtime and 5 pm.

The hotel was close to the town centre and was modern and spotlessly clean. The bed was comfortable. The reception staff were friendly and helpful.

Stayed in April 2025

Breakfast

Location

Stayed in April 2025

The room was not very well lighten

Free car parking

Stayed in March 2025

Bed wasn't perfect.

Location is perfect, close to Turnhout's many excellent bars and restaurants. Staff were extremely helpful and room exceptional. Only gripe was large bed was 2 beds cobbled together with separate duvets. Still great room though.

Stayed in August 2023

Parking

Clean

Stayed in August 2023

Our room windows couldn't open, that was a pity. Also, a swimming pool would really complete this accommodation.

Breakfast was great, room and especially location

Stayed in July 2023

There is no parking and you have to pay for the public one, meaning an extra payment every time you park again. It would be better if they had some partnership when you pay once for a day and you can drive in and out as many times you want.

It is comfortable and cleans, the beds are great, the location is very good.

Stayed in May 2023

It's not easy to find the entrance if you use Google maps.

Very comfortable, clean and quiet room and bed. Friendly and supportive staff. Perfect location to visit any places.

Stayed in May 2023

we were notified in time of change of location with clear instructions how to proceed. Staff very flexible to make room available in time allowing us to change to attend wedding in time. Public P only 100m away from hotel, very abundant breakfast

Stayed in May 2023

No parking

Stayed in May 2023

For a 4 star hotel the cleanliness was not the expected, quite some dust in the bathroom, shower gel was empty, I found fake eyelashes under one of the glasses.

Good location, nice reception staff.

Stayed in April 2023

- Slow staff, check in took very long - paid more than initially booked , parking was not free anymore

-Location - very central - clean rooms

Stayed in February 2023

location: from train station 15 min. walking (if you know direction). breakfast was good for me but my partner needed more than European service. I would do this again !

Stayed in August 2022

Breakfast is expensive. No vending machine. Bring back the toaster! One lift didn’t work for the three days duration of my trip.

Have stayed at this hotel a few times now. Unfortunately one of the two lifts did not work on our visit. Previously there was a toaster available for breakfast, need to bring this back. Breakfast, in my opinion, is expensive for what you get. However, on our first morning the receptionists went out of their way to provide two bags of breakfast items, even though it was our fault for not noticing that breakfast finished earlier in the week. Need to bring back vending machine.

Stayed in August 2022

All

Stayed in July 2025

No reception before 5 PM. Empty reception most of the time, impossible to get help. Odor of « old » on the rooms. Poor breakfast.

Close to the city center of Turnhout, easy to walk to restaurants with a supermarket next door. Big room too.

Stayed in May 2025

The worst customer service ever

Stayed in May 2025

all good

Clean rooms, free parking, lock box check in really flexible, nice rooms, all nice personel really reccomend it

Stayed in April 2025

The staff was incompetent. I was coming with more friends and even that they had more rooms available, they couldn’t rent it because they hotel didn’t want to clean them. You couldn’t get the staff to call a taxi, couldn’t get a number for a taxi and didn’t know if there was taxis service on Sundays. I ask for an extra sheet - they couldn’t find any. We ask borrow an iron - we couldn’t.

Nice location

Stayed in April 2025

Some signs of wear and tear, no regular breakfast. Hotel closed until 5pm, no chance of an earlier check-in.

Central location, basic, fairly clean

Stayed in April 2025