8.2

Reviews of Woning 'Chez Marley' in Maasmechelen

98 Weg naar Zutendaal, 3630 Maasmechelen, Belgium

  • Linda

    Reviewed: 16 July 2023 · Stayed in July 2023

    Verified review

    This is a lovely area with a very nice bakery/supermarket/fritterie - all within walking distance from the property. Within the property itself the kitchen area was well equipped with enough crockery/cutlery/pots & pans/toaster/microwave/hob unit. The bathroom/shower room was very nice (however the fan had a tendency to stay on for a long time/all night). Although we did not use the barbeque - this was pleasant area to sit.

    When entering the property there was a very strong damp/musty smell which was present throughout the holiday. Also it was a very dark property, especially in the entrance hallway and throughout, needing to have the lights on most of the time. The bedroom also had a lingering musty smell and there were no storage facilities for clothes as the two bedside drawers had towels in one and bed linen in the other. There was also a TV in the bedroom which was not connected to an aerial and when we asked the owner, he said you can only stream from your own devices, so was not actually usable as a TV. The only place that we could hang our clothes was from a metal frame which was located in another room. We were shown the bar/sitting area and were told by the owner that we were not allowed to use the bar area as he did not have a licence?. In the cellar was a table football/table tennis table provided, however the damp lingering smell down there was not pleasant. We asked about the use of the garden and were told we could sit at the top end of the garden but nowhere else because of his dog (as it was a shared garden with his own property adjacent). Access to the garden was through a back door which had no key so we had to use two securing latches to lock it from the inside, however the following day the door was actually locked from the outside, which in reality was a fire hazard as we could not get out that door in an emergency situation.

    Property response:

    Thank you for sharing your concerns. We would like to address some misconceptions regarding your review. Firstly, we want to assure you that there is no risk of a fire hazard in our house. As showed on the fire evacuation plan, the house has four main exits, and the fifth door you mentioned is not in use and does not provide access to the garden. Instead, guests can access the garden through the sliding doors of our veranda. Furthermore, guests have full access to the entire garden, and we encourage them to utilize it. There is a suggested secluded sitting area at the top end of the garden, as occasionally our dog Marley likes to visit the main garden and we want to provide a peaceful space for guests. Regarding the smell you mentioned, we apologize for any inconvenience caused. It is possible that it resulted from inadequate ventilation. We always recommend guests to open windows and use ventilation while cooking. However, we are actively looking into this issue to ensure it doesn't persist. Regarding the check-out process, we noticed that the return of the keys did not occur as we agreed upon, as you left without notice. We kindly request to adhere the check-out procedures for a smooth operation of our rental. If there were any misunderstandings regarding this matter, we regret for any confusion caused. In terms of storage, we understand that space may be limited in the bedroom, but there are additional possibilities for storage in the hallway, as you mentioned. Furthermore, we provide a television screen for guests who prefer to cast their streaming services. We sincerely hope that despite these concerns, you still enjoyed your stay with us. Your feedback is valuable, and we appreciate the opportunity to address these matters.

    Thank you for sharing your concerns. We would like to address some misconceptions regarding your review. Firstly, we want to assure you that there is no risk of a fire hazard in our house. As showed on the fire evacuation plan, the house h… Show more

    Woning 'Chez Marley' in Maasmechelen
    18 July 2023
  • Ferdi

    Reviewed: 11 April 2023 · Stayed in April 2023

    Verified review

    The entire home is very spacious and cosy, with many rooms to relax and unwind. The kitchen has enough space for a couple to make all their meals for the dinner, and is equipped with enough dishes and cookware. The bed is very comfortable and there's plenty of blankets and pillows to snuggle into. The location of the home itself is fairly quiet, and only a few minutes drive to the Hoge Kempen park and restaurants in the area of Maasmechelen. Not very accessible by public transport, though. But still a good choice for a couple or solo traveller who wants their own kitchen!

    It is good to know that the house is directly next to the house of the owners/hosts, so the home does not offer complete privacy. You can see their house from the kitchen windows and the garden of the home is also used by them. Also, you will need to bring your own towels, washcloths, and kitchen cloths.

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