Reviews of Apartment complex Mirage of Nessebar

The apartment was very nice, modern, and spotless, photos were matching the apartment. Its location was perfect—close to everything you might need: restaurants, supermarkets, and just a few steps down to a beautiful beach. From the apartment you could even hear the waves of the sea, which made it extra special. We ate at Niko’s nearby, where the food was fresh and tasty, and the service was quick. The apartment was cleaned daily to a very high standard, and communication with the manager was always prompt and helpful.

The only thing worth mentioning is that there is a pool just below the apartment, which can sometimes be a bit noisy. If you’re a late sleeper, closing the windows helps to block out the voices and sounds.

Superb location, nice apartment. good staff.

The kitchen could be better equipped in terms of utensils. A sieve for pasta, a grater for cheese etc

The location was very good, and the property offered convenient paid parking at around 12 euros per day. The apartment had slightly outdated furniture, but it was overall consistent with the price paid. The receptionist was very friendly and helpful. We received a receipt for the cash deposit, and it was fully refunded at the end of our stay, which we appreciated. One downside was the situation with the sunbeds: most were already reserved with towels early in the morning, although many remained unused. By 10 AM, we couldn’t find any available sunbeds. Later, we noticed some extra sunbeds stacked in a hallway, but by then it was too late — we had already decided to visit another town instead. Also, the sandy beach nearby is extremely crowded, filled with umbrellas as far as the eye can see, which makes it less appealing if you’re looking for space or a more relaxed atmosphere.

The apartment itself was fine, but there’s a serious problem with transparency regarding the cash deposit. It’s not clearly visible in the property description, policies, or anywhere obvious before booking. In over 20 years of booking online, I’ve never encountered such a poorly communicated deposit policy. I made the reservation one day before arrival, and only after confirmation was I informed about the unexpected cash deposit. At that point, cancellation would have cost me 50% of the total price, which is unfair. If a host requires a deposit, this must be clearly stated upfront, before the booking is confirmed — not hidden in fine print. Also, if a guest books and disagrees with the deposit upon learning about it, the host should offer free cancellation as a matter of basic fairness. Booking.com should take responsibility and introduce a clearly visible section dedicated to deposits, just like price, cleaning fee, or taxes. Better yet, Booking should manage the deposit directly, instead of allowing unclear, off-platform cash arrangements that reduce trust and transparency.

Location is excellent, down on the beach within minutes. Great view out to sea. Convenient for getting buses, local supermarket, restaurants etc. Pleasant walk along the coast to the old town. Apartment was comfortable. Suited our time in Nessebar.

The location is great.

It’s hard to find an umbrella on the beach. The outdoor pool is cold.

Good location near to the beach. Swimming pool was also good. The old town is also nearby.

The playground for the kids is small and a bit old.

The position of the apartments...right next to the beach with plenty of restaurants nearby with just a 15 min stroll into the old town.

Overlooking the car park.

Great apartment with perfect location!

Apartment with everything a family needs during vacation. Great sea view. Near old town and city center.

Loved the location right on the sea.

Distance to apartment as my wife is partially incapacitated and I had requested an apartment close to lift.

location excellent. pool and beach facilities also excellent.

towels change only every 3 days. washing machine in apartment but no ironing board. loads of procedures e g. rules and regulations in place which created a negative atmosphere. a lack of reception staff - appeared this was only in place for check in/out. We stayed at the Hotel mirage in July where we received excellent service. The atmosphere there was much more conducive to an enjoyable, relaxing holiday. There was no comparison between the two - the hotel definitely knows how to treat guests .