28 Alexandrovska street, 3500 Berkovitsa, Bulgaria
#6 of 14 hotels in Berkovitsa
Guests' ChoiceBased on 35 hotel reviews
8.8Cleanliness
9.2
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
9.3
Value for money
9.2
Free WiFi
6.0
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Showing 1 – 25
Reviewed: 29 May 2025
Andrea
HungaryThe staff is extremly friendly and so helpfull. All of you made our holiday magnificant.
Stayed in May 2025
Reviewed: 27 April 2025
Zoe
GreeceSome of the furniture was old and not very comfortable. We couldn't pay by card.
Spacious apartment very close to the city centre. Friendly staff.
Stayed in April 2025
Reviewed: 12 November 2024
Neil
United KingdomHard unsupportive mattress. l am used to a memory foam one and this was a fairly hard spring one.Having said that,they are the standard here.Could just be my pampered western back.......
Overall a lovely experience. Clean, warm, well positioned hotel with good facilities including it's own restaurant and friendly staff.
Stayed in November 2024
Reviewed: 7 January 2024
Nikos8619
Germanythey write that the reception is open 24 hours but when we went there the boss wasn't there but a cleaning lady who didn't know about the reservation or how to pay
Everything was ok
Stayed in January 2024
Reviewed: 13 November 2023
Ventsislava
BulgariaClean, spacious and comfy!
Stayed in November 2023
Reviewed: 15 August 2023
John
South AfricaSome idiots with very loud car exhausts and motorbikes who made a terrible racket now and then up and down the main street, and the police at the nearby police station seem to do nothing about it!
What a wonderful hotel with gloriously spacious and extremely well equipped rooms, even for self-catering with a large fridge, microwave, kettle, cutlery, crockery & glassware supplied! We had an extremely comfortable bed and a very nice balcony with table and two chairs, and heaps of space to sit and in room and to put things. The location is marvellous, right near the centre of town which is just a short walk away. The restaurant located in the hotel courtyard serves an excellent breakfast as well as other meals, and is quite popular with the local people. It is a beautiful area with plants, vines, flowers and a water feature so it is a joy to sit there and enjoy a meal and to relax. It is a lovely little town and we thoroughly enjoyed our one week stay there. The staff are wonderful and extremely helpful. The scenery all around the area is too beautiful.
Stayed in August 2023
Reviewed: 24 July 2023
Aleksandark
BulgariaUnfortunately, due to my personal reasons we could not visit the hotel. We had a chat with the owners and they did not charge us for the booking. Nice, polite people, they understood our change of plan. We hope we will visit the hotel in a near future.
Stayed in July 2023
Reviewed: 25 November 2022
Anthony
United StatesN/A
spacious, clean, customer service is excellent!
Stayed in November 2022
Reviewed: 3 October 2022
Emil
BulgariaThe cuisine in the restaurant is decent enough but could be improved.
The staff was very nice and helpful. The room was very big and well equipped. There was a good option for parking and the location of the hotel is in the centre of the city. They serve good espresso.
Stayed in October 2022
Reviewed: 17 July 2025
Berchez
RomaniaWe arrived late in the evening, and unfortunately, no one was at the reception to assist us. Because of this, we didn’t receive the remote for the air conditioning, which made the night uncomfortable. We also had ants in the room and the toilet was not always flushing. Breakfast was also a letdown — the options were very limited and low quality, and there was no chef available to prepare even a simple omelet. The overall service experience was poor and needs improvement.
The room was spacious, clean, and offered good value for money. For a short overnight stay, the space itself was comfortable and met basic expectations.
Stayed in June 2025
Reviewed: 1 June 2025
Michael
United Statessee above
Did not stay there - no attendant on duty
Stayed in May 2025
Reviewed: 22 September 2024
Yves
BelgiumFamily-run hotel. However the family was missing during our stay. It started upon the arrival. The young lady at the reception desk did not know which rooms we had reserved via booking.com. After a phone call to presumably the owner, this was resolved. Then we had to learn that the restaurant was not available that evening for hotel guests due to a party. We had chosen this hotel for the restaurant after a whole day of flying from Belgium and driving. Later we noticed that in one of the two rooms there was no water for the toilet. From bad to worse: when we wanted to take a shower in the same room we found that there was only water coming from the tap but not from the shower head. The knob was broken off and you could clearly see that this had not been done the day before by the previous guest. At the reception no one to be found to solve these problems presumably because of the party.
Breakfast was okay.
Stayed in August 2024
Reviewed: 26 February 2024
Jodi
AustraliaReceived confirmation of booking and went to check-in (during check-in hours) but all doors were locked and I couldn’t gain access to the hotel. There was no answer to my phone call and no response to my message sent on the Booking.com app. Had to then find alternate accommodation at the last minute in a smallish town where there weren’t many other options. Don’t risk booking unless you have a back-up plan.
Received confirmation of booking and went to check-in (during check-in hours) but all doors were locked and I couldn’t gain access to the hotel. There was no answer to my phone call and no response to my message sent on the Booking.com app. Had to then find alternate accommodation at the last minute in a smallish town where there weren’t many other options. Don’t risk booking unless you have a back-up plan.
Stayed in February 2024
Reviewed: 27 August 2025
Ian
United KingdomThere are no comments available for this review
Stayed in June 2025
Reviewed: 15 June 2025
Radu
RomaniaThere are no comments available for this review
Stayed in June 2025
Reviewed: 14 June 2025
Ivan
BulgariaThere are no comments available for this review
Stayed in May 2025
Reviewed: 26 May 2025
Simeon
BulgariaThere are no comments available for this review
Stayed in May 2025
Reviewed: 17 May 2025
Renet
BulgariaThere are no comments available for this review
Stayed in May 2025
Reviewed: 28 April 2025
Dimitar
BulgariaThere are no comments available for this review
Stayed in April 2025
Reviewed: 28 September 2024
Theodor
RomaniaThere are no comments available for this review
Stayed in September 2024
Reviewed: 25 September 2024
Zhaklin
NorwayThere are no comments available for this review
Stayed in September 2024
Reviewed: 29 July 2024
Andrej
SlovakiaThere are no comments available for this review
Stayed in July 2024
Reviewed: 2 October 2023
Vasile-gabriel
RomaniaThere are no comments available for this review
Stayed in October 2023
Reviewed: 24 September 2023
Lazar
BulgariaThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
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