Reviews of Graffit Gallery Design Hotel 5 stars
65 Knyaz Boris I Blvd., 9000 Varna City, Bulgaria
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff was lovely and the breakfast was good!
It is defined as a 5-star luxury hotel! It is not even closer to that! Rooms are clean but old - you can see the scratches around the furniture and the doors. There is no place and no recreative environment (a small swimming pool that can be used by one family only and not a place where you can spend more than 30 minutes) for the guest to relax - a very small reception! It's basically a hotel where you go only to sleep! The pictures and the description give a different idea from what you find, and that is not correct!
Dear Enkelejda KONA, Thank you for taking the time to share your feedback! We are pleased to hear that you appreciated the friendliness of our staff and enjoyed the breakfast. We are truly sorry to learn that other aspects of your stay did not meet your expectations. Your comments regarding the condition of the rooms and the facilities have been noted, and we will use this feedback to guide future improvements and renovations. We value your input and hope we will have the opportunity to welcome you again in the future and provide a more enjoyable experience. Sincerely, Kristiyana Gospodinova Front Office Manager
Dear Enkelejda KONA, Thank you for taking the time to share your feedback! We are pleased to hear that you appreciated the friendliness of our staff and enjoyed the breakfast. We are truly sorry to learn that other aspects of your stay did … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat hotel- always a pleasant stay. Staff are super friendly and helpful. Breakfasts are good and varied. Air con and WiFi worked well. Location is ideal- an easy walk to the sea garden and the central walking street. Will be back again.
Not that diminished the stay but :Some of the furniture is looking rather worn out and needs replacing and some of the spaces need renovation- but I know this is ongoing.
Dear Andrew, Thank you for your feedback! We are happy to hear that you enjoyed your stay with us! It is great to know that our staff made a positive impression and that our location helped you make the most of your time in Varna. We are glad you liked the breakfast and found room facilities as Air-conditioning and Wi-Fi useful. Your comments regarding room furniture and renovation will be taken into consideration as we are aiming to improve the service we are providing. We do hope to welcome you back again soon! Sincerely, Kristiyana Gospodinova Front Office Manager
Dear Andrew, Thank you for your feedback! We are happy to hear that you enjoyed your stay with us! It is great to know that our staff made a positive impression and that our location helped you make the most of your time in Varna. We are … Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe location is perfect. The bed was comfortable.
The room and the pool area need to be better maintained.
Dear Mr Pulov, Thank you for taking the time to share your feedback. We truly appreciate your comments, as they help us improve. We are glad to hear you appreciated our central location and comfortable beds. Your comments regarding room and pool maintenance will be taken into consideration, as we are committed to providing a more comfortable and pleasant experience in the future. We do hope to have the opportunity to welcome you again as our guest. Sincerely, Kristiyana Gospodinova Front Office Manager
Dear Mr Pulov, Thank you for taking the time to share your feedback. We truly appreciate your comments, as they help us improve. We are glad to hear you appreciated our central location and comfortable beds. Your comments regarding roo… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe Hotel Review The hotel is in an excellent location, right by the sea park. The rooms are spacious, and the staff are very helpful and cooperative.
The only area for improvement I found was the breakfast. It wasn't on par with the rest of the five-star experience and could be elevated to a much better standard
Dear Khalil, Thank you for sharing your opinion with us! We truly appreciate your comments, as they help us improve. We are glad to hear you appreciated hotel central location, the spacious rooms and our hepful and friendly staff. Your comments regarding breakfast will be taken into consideration, as we are committed to providing a more comfortable and pleasant experience in the future. We do hope to have the opportunity to welcome you again as our guest. Sincerely, Kristiyana Gospodinova Front Office Manager
Dear Khalil, Thank you for sharing your opinion with us! We truly appreciate your comments, as they help us improve. We are glad to hear you appreciated hotel central location, the spacious rooms and our hepful and friendly staff. Your … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewDesign and central location
Parking is not available, there are few limited spots that you need to reserve in advance. The cleanliness is not a strong point in bathrooms, some broken parts not repaired and water is going in to the room if you want to use the shower. The windows cannot be opened for fresh air in some rooms , and you are depending on the air conditioning.
Dear Ioana, Thank you for taking the time to share your feedback. We truly appreciate your comments, as they help us improve. We are glad to hear you appreciated our central location and design. However, we are very sorry to learn about the issues you experienced during your stay. We also understand your concern regarding parking availability, and we always recommend booking a spot in advance due to the limited number of spaces. Your comments will be taken into consideration, as we are committed to providing a more comfortable and pleasant experience in the future. We do hope to have the opportunity to welcome you again as our guest. Sincerely, Kristiyana Gospodinova
Dear Ioana, Thank you for taking the time to share your feedback. We truly appreciate your comments, as they help us improve. We are glad to hear you appreciated our central location and design. However, we are very sorry to learn about t… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in May 2025
Verified reviewAll
Nothing
Dear Imad, Thank you for sharing your opinion with us! We are glad you enjoyed your stay. Sincerely, Kristiyana Gospodinova Front Office Manager
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThe hotel was excellent – very clean and beautifully designed. The staff were incredibly kind and helpful, and the location was perfect for exploring Varna. The breakfast was varied and delicious, and the room was spacious and comfortable.
Dear Etad, Thank you for your feedback! We are happy to hear that you enjoyed your stay stay with us and appreciated the cleanliness, design, and comfort of the hotel. It is great to know that our staff made a positive impression and that our location helped you make the most of your time in Varna. We are glad you liked the breakfast and found the room spacious and relaxing. We do hope to welcome you back again soon! Sincerely, Kristiyana Gospodinova Front Office Manager
Dear Etad, Thank you for your feedback! We are happy to hear that you enjoyed your stay stay with us and appreciated the cleanliness, design, and comfort of the hotel. It is great to know that our staff made a positive impression and that… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewExceptionally well designed rooms in all floors visited (4,5) Top notch interior architecture Valuable interior design elements (e.g. lamps) Exceptional design of restaurant/breakfast area Nice pool and relax area Gallery Art Food
Room facilities understandably little dated Will be a big challenge to renovate the rooms without any loss of its beautiful design speech
Dear Jan, Thank you for sharing your opinion with us! We are glad you enjoyed your stay in Graffit Gallery Hotel and you found hotel and restaurant design exceptional. You comments are valuable to us and we do hope to welcome you again as our guest. Sincerely, Kristiyana Gospodinova Front Office Manager
Dear Jan, Thank you for sharing your opinion with us! We are glad you enjoyed your stay in Graffit Gallery Hotel and you found hotel and restaurant design exceptional. You comments are valuable to us and we do hope to welcome you again as … Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewThe hotel is very quiet and the room layout is unique — I loved the see through bathroom. Breakfast was served in the Red Canapé restaurant, which is beautifully designed
There’s no lobby and no bar to relax in. The furniture looked outdated, the TV was quite small, and the beds were very simple
Dear SergeiS, Thank you for sharing your opinion with us! We аre delighted to hear that you enjoyed the peaceful atmosphere of our hotel, the unique room layout, and your experience at the Red Canapé restaurant. We also appreciate your comments regarding the lack of a lobby or bar area, as well as your observations about the furniture, TV size, and bed comfort. Please know that we will take your feedback into consideration as we are continuously working on improvements to enhance our guests experience. We do hope to have the opportunity to welcome you back in the future and provide an even more enjoyable stay. Sincerely, Kristiyana Gospodinova Front Office Manager
Dear SergeiS, Thank you for sharing your opinion with us! We аre delighted to hear that you enjoyed the peaceful atmosphere of our hotel, the unique room layout, and your experience at the Red Canapé restaurant. We also appreciate your co… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewGreat central location, very good breakfast.
A bit disappointed that the pool wasn’t outside. Though this would be nice in the colder months.
Dear Willem, Thank you for sharing your opinion with us! We are happy to hear that you enjoyed your stay in the hotel. Sincerely, Kristiyana Gospodinova Front Office Manager
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewWas central
Didn’t serve lunches , no bar. Reception too small.
Dear Kenneth, Thank you for sharing your opinion with us! We are glad you appreciated the central location of the hotel. Although the cafe is currently closed for renovation and the restaurant operates with limited opening hours in summer season, our helpful staff remain at your disposal should you require assistance with making a reservation at a nearby restaurant. We do hope to welcome you again during your next visit in Varna. Sincerely , Kristiayana Gospodinova Front Office Manager
Dear Kenneth, Thank you for sharing your opinion with us! We are glad you appreciated the central location of the hotel. Although the cafe is currently closed for renovation and the restaurant operates with limited opening hours in summer … Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewPeople at reception and location
No bar, cafe, lounge area
Dear Alexander, Thank you for sharing your opinion with us! We are glad you enjoyed your stay in the hotel, even though the Cafe is closed due to a renovation. At guests` disposal there is a Relax zone with an inside pool, sauna and fitness, where they can relax and enjoy the stunning city view. We do hope to welcome you again during your next visit in Varna. Sincerely , Kristiayana Gospodinova Front Office Manager
Dear Alexander, Thank you for sharing your opinion with us! We are glad you enjoyed your stay in the hotel, even though the Cafe is closed due to a renovation. At guests` disposal there is a Relax zone with an inside pool, sauna and fitn… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewEverything
everything was amazing!
Dear Guest, Thank you for your positive feedback! We are glad you enjoyed your stay in Graffit Gallery Hotel. We look forward to welcoming you again as our guest. Sincerely, Kristiyana Gospodinova Front Office Manager
Reviewed: 5 June 2025 · Stayed in March 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewEverything
Nothing
Dear Oshri, Thank you for your positive feedback! Sincerely, Kristiyana Gospodinova Front Office Manager