Reviews of Park Hotel Kaylaka 4 stars
Park Kaylaka, 5800 Pleven, Bulgaria

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation, pet friendly
1. Overall value for money is not good. 2. Forgot to add dog equipment they advertise and that goes with a charge per day, however still charged for all days. 3. If you want decaf coffee with your breakfast you should pay for it separately despite the 19 lv breakfast charge per person. Never had this in another 4-star hotel. 4. Facilities are visibly not well maintained. 5. Rooms were not cleaned till 16.30 pm, after checking with reception they stated they do the daily cleaning and refreshment in the afternoons.. So room was not cleaned at all as we were already back at that time. Again never had this in a 4-star hotel.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNothing!
1. I asked for a large bed and an extra bed in the room, when I arrived in the room I had 2 small beds and a bed for babies. 2. Bad smell in the room 3. Dust everywhere and spider nets. 4. The mini-bar was empty and the fridge was unfuctional. 5. The food in the restaurant was horrible.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
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Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hotel has a very convenient location, a large parking area, the room is clean and comfortable, with all necessary bathroom amenities provided. The staff is very pleasant, breakfast is simple but quite tasty. I definitely recommend staying here.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
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Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat location.
Reviewed: 14 August 2025 · Stayed in July 2025
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Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewPleasant room, general cleanliness, nice breakfast layout, easy parking.
Being obliged to eat breakfast on a patio with multiple smokers about on nearby tables. Aeas were not segregated as it should be. Having other guests' yapping and aggressive dogs agitating me and other guests, because they were unleashed and uncontrolled. Being a pet friendly hotel does not mean all guests who don't have pets should have to endure the irritation and harassment of pet owner guests who have little or no consideration for other guests. Notably a management who don't appear engaged either by food hygiene rules being adhered to, health and safety breached (especially for guests with limited mobility or visual impairment. Overall lack of customer care on the 'difficult to deal with list'!
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewNice location. We enjoyed the park next to the hotel. Very friendly staff. Good food. The water from swiming pool was warm enough. The room was clean.
Not all the staff speak english.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewWe stayed for one night in transit from Greece. We needed a pet friendly hotel. The rooms were big and clean, beds comfy and bedsheets new.
the entrance to the parking is not marked.