Reviews of Banskovilla Zlateva House
9 ulitsa "Edelvays", 2770 Bansko, Bulgaria
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery nice host/manager. Very nice and charming building. Very good food and breakfast.
Shower on top of the toilet is not nice, but this might be different in other rooms.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewSuch a beautiful place, the house is so cosy, it’s the perfect mountain retreat, the food was amazing, especially the buffet breakfast.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewBreakfast was super delicious, and the hosts are very nice and welcoming. The place is very cozy and the beds are comfortable. Location was amazing as it's right next to the city center walking street and we had no issues with parking. The place also works as a restaurant in the evening which serves delicious food!
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation, story about the house, cute cat, nice breakfast
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewExactly wat I expected. More than enough.
Maybe the time of entrance could be little earlier. Let say from 1pm.
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe staff is very warm and kind, the rooms are cozy, the food is delicious and the location is great!
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe host was very nice and friendly. Breakfast was also very delicious. We will come back for sure. ☺️
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLovely old house. Clean and tidy. Dinner is paid separately. The food was excellent. The host is a wonderful man. All recommendations for staying in this accommodation.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewAmazing
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewVlady was amazing with us throughout the whole stay. The location is great, walking distance to the center and main streets.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewWonderful location and good breakfast.
There wasn’t a real shower in the bathroom.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe staff were super nice and friendly. I really really appreciate that they accommodated my super late check in.
The single room was a bit dark, but I actually enjoyed that, as it helped me sleep late 🤭
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGood breakfast Friendly staff Location - close to Old City Center It's an old house, arranged with good taste, in a traditional style It has a playground outside(even if it was a little dusty)
We went in the summer, so the fact we didn't have AC in the room was not very comfortable (we had a triple room at the attic) The rooms were dark, with very little natural light coming from outside The rooms had low ceilings, the building was a bit winding, with spiral staircases
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewTraditional style villa, good breakfast. Very good location, close to the center. Staff is very friendly and willing to help with any question.
I did not like the shower, as there was not a proper shower in the economy double room. It was just a showerhead connected to the sink. For 1 night stay, it was not such a big issue.