Reviews of Sofia Central Hotel Apartments
54 Osogovo Str., 1303 Sofia, Bulgaria

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Reviewed: 22 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewGood location and nice people
Extra fee for late check-in
Dear David, Thank you for your kind review! We're happy to hear that you had a pleasant experience and felt well taken care of during your stay. It's important to us that our guests feel welcomed and supported, and we're glad our team made a positive impression. We're also pleased that our setting made it easy for you to enjoy the surrounding area. We truly appreciate your feedback and hope to welcome you again soon! Best regards, Sofia Central Hotel Apartments
Dear David, Thank you for your kind review! We're happy to hear that you had a pleasant experience and felt well taken care of during your stay. It's important to us that our guests feel welcomed and supported, and we're glad o… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewThe most cleanest apartments I have ever booked. Very nice service and stuff
Dear Volodymyr, Thank you so much for your wonderful feedback. We’re truly honoured by your kind words about the cleanliness of the apartment and the service provided by our team. Maintaining high standards and ensuring our guests feel well cared for is always our top priority. We hope to have the pleasure of welcoming you again soon. Warm regards, Sofia Central Hotel Apartments Team
Dear Volodymyr, Thank you so much for your wonderful feedback. We’re truly honoured by your kind words about the cleanliness of the apartment and the service provided by our team. Maintaining high standards and ensuring our guests feel we… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewThe location is very close to city centre and staff were friendly and explained every detail.
The location is very close to the main road, therefore noisy to sleep and the air conditioning in the bedroom was making noise that was difficult to sleep during hot weather. The staff has been informed and hope they will take care of it. Also the toilet needs to be fixed properly which is shaking.
Dear Elvin Yusibov, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our central location and that our team was welcoming and thorough in assisting you. We’re truly sorry to learn that your stay was affected by noise from the nearby road and the air conditioning unit. We understand how important a good night's sleep is, especially during warm weather, and we’ve already shared your comments with our maintenance team to ensure these issues are addressed promptly. Regarding the toilet, we appreciate you bringing this to our attention. It has been noted and scheduled for repair to ensure future guests have a more comfortable experience. Your feedback is invaluable as we continue to improve, and we hope to have the opportunity to welcome you again under better circumstances. Warm regards, Sofia Central Hotel Apartments
Dear Elvin Yusibov, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated our central location and that our team was welcoming and thorough in assisting you. We’re truly sorry to learn that your s… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewThe apartment was very spacious and comfortable, with everything we needed for our stay. We found it to be a convenient and relaxing place to stay. I would recommend this accommodation – it’s a great option for a short or longer visit!
Dear Liis, Thank you for your wonderful feedback! We're delighted to know the space provided a relaxing and convenient stay for you. It’s fantastic to hear you’d recommend us, and we’d love to host you again, whether for a quick trip or an extended visit! Kind regards, Sofia Central Hotel Apartments
Dear Liis, Thank you for your wonderful feedback! We're delighted to know the space provided a relaxing and convenient stay for you. It’s fantastic to hear you’d recommend us, and we’d love to host you again, whether for a quick trip o… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewExcellent location of the apartment. 15 min by walk to the city center. Clean apartment. Easy contact with the owner. I recommend that place during your stay in Sofia
Dear Maks, Thank you so much for your kind words and recommendation! We're really happy to hear that you enjoyed the apartment's convenient location and that the communication went smoothly. It’s always a pleasure to know our guests had a clean and comfortable stay—we truly appreciate your feedback. We’d be delighted to host you again on your next visit to Sofia! Best regards, Sofia Central Hotel Apartments
Dear Maks, Thank you so much for your kind words and recommendation! We're really happy to hear that you enjoyed the apartment's convenient location and that the communication went smoothly. It’s always a pleasure to know our gues… Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewThe location is a top! Appartement is very spacious and clean Beds are comfortable. The price is very good.
Some furnitures are a little bit outdated. The appartement needs a refreshing. The instructions for the washing machine and dishwasher are in Nederlandais, and the translation in English was not helpful, but overall it's a good place to stay.
Dear Boryana, Thank you so much for your kind review! We’re delighted to hear that you enjoyed the spaciousness, cleanliness, and comfort of the apartment, as well as the convenient location and great value. We also appreciate your constructive feedback. We’re continuously working on improving the apartment, and your comments regarding the furniture and appliance instructions are very helpful. It was a pleasure hosting you, and we hope to welcome you back again soon! Warm regards, Sofia Central Hotel Apartments
Dear Boryana, Thank you so much for your kind review! We’re delighted to hear that you enjoyed the spaciousness, cleanliness, and comfort of the apartment, as well as the convenient location and great value. We also appreciate your constru… Show more
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewIts location is very good, close to the metro station and very close to Sofia Mall. The customer service is very nice and kind . I highly recommend it.
Dear Hala Elward, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the convenient location near the metro and Sofia Mall, and that our customer service made a positive impression. Your recommendation means a lot to us — we’d be happy to welcome you back anytime! Warm regards, Sofia Central Hotel Apartments
Dear Hala Elward, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the convenient location near the metro and Sofia Mall, and that our customer service made a positive impression. Your recommendation means … Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewGood location, entire apartment.
There are more cons than pros. The apartment is located in an old building with no signage. Without the host’s help, it’s nearly impossible to find it. The staircase in the building is extremely dark—you need a flashlight to avoid tripping and hurting yourself, even during the day. There is no lighting at all. The only real advantage of the apartment is its location; the interior and furnishings are average at best, if not below average. Several things should be repaired, especially the faucet and water flow in the bathroom. The kitchenette is extremely small. The apartment is suitable for one, MAX two nights.
Dear Johny von Milde, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the central location and that the host’s assistance was helpful. We're sorry to learn that aspects of the building and apartment didn’t meet your expectations. Your comments about the lighting, signage, and maintenance issues are noted and will be carefully reviewed as we continue working to improve the guest experience. We always strive to provide clear directions and support throughout each stay, and we appreciate your insights as they help us do better. Best regards, Sofia Central Hotel Apartments
Dear Johny von Milde, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the central location and that the host’s assistance was helpful. We're sorry to learn that aspects of the building and ap… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 November 2024 · Stayed in November 2024
Verified reviewReviewed: 10 November 2024 · Stayed in November 2024
Verified reviewSpacious apartment, all the facilities you might need, great value for money
Dear Haralabatou, Warmest greetings from Sofia Central Hotel Apartments! We are quite glad that you had wonderful experience with us in Sofia! Furthermore, we're pleased that you found our apartments to be comfortable and well-equipped. Ensuring our guests feel welcome and at ease is always our foremost priority, and we're thrilled to know that we succeeded in fulfilling your expectations. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that every moment of your stay is memorable and comfortable. Best regards, Sofia Central Hotel Apartments Team.
Dear Haralabatou, Warmest greetings from Sofia Central Hotel Apartments! We are quite glad that you had wonderful experience with us in Sofia! Furthermore, we're pleased that you found our apartments to be comfortable and well-equipped.… Show more
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewEquipment
Information
Reviewed: 3 July 2024 · Stayed in June 2024
Verified reviewAircon and next to tram directly into the centre. There was a balcony to smoke on without going downstairs.
small cooking area.
Reviewed: 21 June 2024 · Stayed in June 2024
Verified reviewThe property & staff are fantastic. Especially due to a very late arrival.
For me… I would like a tiny few things for your 1st day. Facilities were great , coffee machine is great. But no coffee. You can buy a week’s supply for €2. It would be nice to have at least 2 cups supplied. Ran out of toilet paper day 2 & 1 bag for bins. We stayed 5 days. I bought some & left them. €1. Soap gone in 2 days also 1 lev in store. They appear so silly not to supply. Great little bottles for shower. But soap please. Only enough washing up liquid for minimum dish washing. I’m sure would have cost €1 & made a difference. Tiny add ons would have make the trip a little less “stressful” Shower needs some sort of switch on. Which we somehow turned off. Freezing cold showers for 2 days. I should have moaned earlier. But didn’t have time. Little sign stating “Do not touch” problem solved. Frustrating. Last thing. If you like walking. It’s a 25 min walk to the centre. But metro there I just didn’t bother. I like to walk.
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewReviewed: 8 June 2024 · Stayed in June 2024
Verified reviewReviewed: 23 April 2024 · Stayed in April 2024
Verified reviewReviewed: 25 March 2024 · Stayed in March 2024
Verified reviewReviewed: 5 November 2023 · Stayed in November 2023
Verified reviewReviewed: 21 October 2023 · Stayed in October 2023
Verified reviewNice appartment, friendly staff, suited all of our needs.