Reviews of Hotel Studio 3 stars

We stay here every time we are in the city and it’s always a treat. The location is fantastic especially if you catch the light and sound show at Tzarevetz. The staff are the nicest and friendliest people.

I asked for a small surprise for my mum's birthday and we had a beautiful surprise ; delicious home made cake. Thank you so much . I really appreciated that🙏🏻

My bathroom was stinking but apart from that everything was perfect.

Good communication with the host. The room was great and the AC made the difference in one of the hottest day this summer.

Central

Has no elevator

The location was great. The stuff was very friendly. The view from the hotel was stunning. We watched the show light from the terrace.

The food was not that good and diversified

Location and views

Old and smell in bathrooms

Amazing location, the staff is very friendly, and the hotel is really great. Clean, with a nice view of the fortress, and in walking distance from the center. We had everything we needed.

We stayed just one night, but we really appreciated the location, the friendly staff at the reception who gave us restaurant recomendations and also told us about the Tsaravets Fortress Lights Show that was happening that night, which we really enjoyed.. directly from our room window. Breakfast very good with lots of options.

Everything was good.

The location.

Perfect

Room, location, view

Breakfast, no fresh coffee, not from beans

Best view in the town from the terrace. 10+ breakfast 10+ staff

Nothing. Keep up the good work !!

I've stayed at this hotel three times before, and it used to be clean, but unfortunately, it's not anymore. The furniture is aging, and both the bathroom and the room have deteriorated. There are black mold in the bathroom, a terrible smell from the drain, hair from other customer on bath walls, and some walls in the room have fungus. The bathroom sink was cracked and the drain was clogged, which made it very inconvenient to use. The fridge is old and dirty, and the towels were not clean. I'm very disappointed because I didn't get the large room that was clearly shown in my booking reservation. The receptionist tried to explain that the room shown was just an illustration of what it could be like, and that particular room was already occupied by someone else. They weren't willing to offer me a similar or better alternative. My room didn't have a town view or garden view as expected; instead, it faced the inside walls of the building, making it feel like a basement. I took an orthopedic pillow from the closet, but when I wanted to change its cover, I noticed yellow stains on it—likely from old sweat or something else. It was really unpleasant. There was no information in the room regarding the Wi-Fi login details – no username or password provided. Additionally, 3 families with few children's kept at the hotel 'till 1 o'clock in the morning, causing chaos, and they were up again at 7 o'clock in the morning with the same disruptive behavior from both parents and children. Regarding breakfast, the food was plentiful, but there was a notable absence of real espresso coffee or even a Bulgarian or Turkish coffee option, despite that these options being asked for years. I wonder how much it would cost to install an espresso machine. There were also no fresh juices or any kind of juice available.