Nothing that I can think of

The pools as well as the spa facilities are amazing. We loved the wet sauna, the dry sauna, the finish sauna. It was so much fun that I could stay there for at least one more week!!!! The food was really good especially the deserts. I felt like Alice in Wonderland!!!!

Stayed in September 2025

Excellent facilities, the pools and SPA are wonderfull

Stayed in August 2025

The massages are very expensive. The food can be improved; there were very few hot dish selections, and almost no hot selections for vegetarians.

If you are a sweets lover - this is the place for you :-)

Stayed in June 2025

Nice, comfortable, good food

Stayed in June 2025

-

The room was very spacious and clean, the beds were comfortable and we had a great view from our balcony! The spa was fully equipped and we had everything we needed. The food was diverse and delicious!

Stayed in June 2025

the cleanliness and the interior were on point

Stayed in March 2025

The indoor pool area was quite small and crowded, although there was a good variety of different temperature and size pools both inside and outside. The restaurant was quite crowded at all times and we had to wait for a free table during dinner time both of the evenings we were there. The restaurant staff took quite a long time to clear up the tables. The hotel room was very large and comfortable but there were tiny pieces of broken glass on the floor when we entered the first day.

The room was very spacious and had a balcony with a great view. The spa centre was excellent with a large number of steam rooms, saunas, etc. There was a great variety of warm and hot pools, although the indoor pool area was a bit smaller than expected and quite crowded at all times of the day (weekend). The food in the restaurant was great, especially the deserts.

Stayed in March 2025

The balcony was not clean although the the furniture was very comfortable

The SPA zone is amazing! The pools are clean and the water has very comfortable temperature. The food was nice as well.

Stayed in March 2025

Perfectly nested near the mineral hot spring Gaiser!

Very convenient location in the heart of Sapareva Banya near the mineral hot spring. I loved the multiple outside pools with mineral water. This hot spring waters help people with bone problems and arthritis and other articulation issues. Sapareva Banya hot spring waters contain sulphates and are the hottest mineral waters on the Balkans.

Stayed in December 2024

Nothing

The room was clean and comfortable, and the spa and pools were great. The spa always had a variety of water, and the hours for the pools and saunas allowed for ample use. The dinner buffet was also good, especially the selection of salads and desserts.

Stayed in October 2024

non

The spa and swimming pools its part of country club

Stayed in July 2024

I think this is one of the best SPA hotels in Bulgaria

Stayed in August 2024

Not friendly staff Pools not clean

Stayed in May 2024

Awesome hotel and service!

Stayed in July 2024

The staff is smoking outside the hotel and all The time you need them you have to find where they are. I paid for 2 equal apartments, but they provide me 2 with different size. They have to provide a choice to eat on a la cart menu. I feel in the restaurant, like in student canteen.

The SPA is well equipped.

Stayed in June 2024

Very good Hotel. Clean room, nice personal, large selection of food, very good spa centar, free parking. they paid attention to every guest's wish. Perfect

Stayed in June 2024

Food was nice but perhaps a bit more selection would be appreciated

Spa, swimming pools, super nice rooms with space and nice furniture, complementary water, fruit, wine. Small but nice kids centre

Stayed in May 2024

The only thing that could be improved is the surrounding area. Our room was in front of an ugly parking area. Considering that we were paying for a pool view it was pity to have this view.

The location is good, the food is excellent, the facilities are very nice. The Spa is good quality and good value for money. I really recommend this place. The people were also nice and friendly. Overall my experience was good and I will return there with pleasure.

Stayed in May 2024

The air in the pool area and spa was so smelly on chemicals so all got irritated eyes

Great location, clean rooms. Spa is spacious! Great food

Stayed in March 2024

Wonderful hotel. Very convenient for families with children.

Stayed in May 2024

Fantastic hotel in the middle of the bath of Sapareva Banya with SPA inside and big room for breakfast/dinner. Staff is super welcoming and room is big

Stayed in April 2024

Massages are OK (although not among the best we have had in Bulgaria and evening slots are not easy to get).

A repeat stay for us in this sulphurous hot spring hotel. The outdoor pools (a hotter and a cooler one) are totally wonderful, open 08 am till 20-00, nicely done and with excellent hydrogen-sulphide-rich water. Good buffet breakfast and dinner, comfortable rooms with good wifi, convenient parking. Nice walks in the local pine forest if you cross the street and walk up from the hotel.

Stayed in March 2024

Dinner buffet

Stayed in February 2024

excellent breakfast, wide choice of delicious food in the buffet. Superb room with view of the several outdoor spa pools.

Stayed in March 2024