This time the wifi connection didn’t work very well, there were also issues with the toilet flush. The net around the bed doesn’t work to prevent mosquitoes as there are big gaps. It would be nice to have strawberry instead of fig jam with the croissant at breakfast.

The property was cosy and elegant, the room was clean and big, good for working as well, the bed was comfortable, the ac system is good. The staff was kind and welcoming.

Stayed in January 2025

The tv or the sauna didn't work, do they ever? Not having the chance to pay in francs, the figue jam on the breakfast (with these prices you could afford strawberry jam I think), expensive prices in the restaurant

The big room, good wifi connection, cleanliness, hot water, good breakfast

Stayed in December 2024

Good personnel, good resto

Stayed in December 2024

bit pricey.. also airport transfers aren't that cheap either..

Location quite good and in the safe neighbourhood.. both persons working at reception were quite good, attentive & friendly! My room was also quite goodl!

Stayed in November 2024

The bed curtains didn’t work as mosquito net, the water was cut several times, the tv didn’t work

Elegant and cosy, lots of green

Stayed in November 2024

The toilet and the shower worked well but could do with a bit of refurbishing.

Excellent, friendly staff. AC worked well and the wifi was good given that there are often problems with the connection in Burundi in general. The bed was comfortable and the room was spacious. Having my clothes washed was included in the price, which was a nice surprise.

Stayed in June 2024

Staff is amazing, always willing to help out and advice you! Cozy atmosphere

Stayed in March 2024

Hotel policy to force payment in USD because it was booked online does not make sense. Furthermore, we were advised of this at the last minute and they could not provide us with adequate change.

Staff and services were great. Botanika has a boutique hotel quality. It was quiet and easy going although in the middle of downtown.

Stayed in November 2023

No meal service on Sundays. I had to fend for myself

Verh clean Friendly staff Good wifi Great location

Stayed in October 2023

Breakfast was included and delicous, but if you want a second class of tea or juice you have to pay for this. For breakfast this is unusal.

I think it is one of the best hotels to stay in Bujumbura. AirCondition is working fine, it is a safe area and during working days an Exchange office is not far. If you need money, Ecobank is just 12 minutes away and you can withdraw money in local currency and USD from the ATM (I could not withdraw on a Sunday). The restaurant is very nice and the food is delicious. All the staff are speakin a bit or very good English. The shower is warm and the bed is fine and it has a Mosquito net. They have helped me to organize a tour which was great, so I could enjoy the Burundi Drummers and see a small village.

Stayed in September 2023

Nothing

Staff are super friendly, helpful and good. The breakfast was amazing. AC functions perfectly.

Stayed in May 2023

This may not be specific to this hotel, but I dont have another data point. They would not accept my card, and if you pay by local currency, you get ripped off. The rate for withdrawal at ATM is about 1 USD to 2100 BIF. However everywhere I asked, I was expected to pay 3600 BIF or thereabout for 1 USD. I ended up have to transfer money as I did not have enough USD, and also if you do, make sure you have exact change, otherwise its again an exchange rate nightmare.

So this is was suggested as a good place to stay in Bujumbura, and in terms of location and facilities, I have no complains. The staff tried to help as much as possible, the breakfast was good, wifi worked, AC was ok, and I believe they had a generator because never got any extended power cuts.

Stayed in February 2023

All good :)

Excellent service, very pleasant place. Delicious breakfast. I can confirm the laundry service. Truly a great spot, just like all of Kigali, which makes an amazing impression. It really makes you want to return.

Stayed in October 2024

Just avoid it. Booked for two people and they only offered ONE breakfast. When asked they could not show on the reservation where it said only one breakfast would be honoured on a two person booking. Laundry facilities were certainly not available as advertised. Mosquito net was utterly useless. Gaps everywhere which allowed the little buggers in. No extra pillows when asked. Staff bewildered when asked for a second towel (again, the room was booked for two). There are much better places to stay in Bujumbura. Just avoid this hotel & all will be good.

That we left it.

Stayed in September 2024

Excellent 3 nights stay at Botanika. Nice room, perfect location and awesome restaurant. Would definitely stay there again!

Stayed in April 2024

Enclosed space with beautiful garden, clean and quiet, makes you forget the hassle and bassle outside. No pressure to pay on arrival, paid at end, staff always very helpful

Stayed in February 2024

Wonderful staff and great restaurant which also has great staff.

Stayed in January 2024

The coffee and breakfast was great and the staff were always ready to help. This place is awesome!

Stayed in November 2023

it’s quiet, easy to find, clean, and well-appointed. The restaurant is equally superior!

Stayed in May 2023

There are no comments available for this review

Stayed in July 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in October 2024