The recurrent electricity/ water supply cut-off .. I don't blame the hotel administration.. It's because of poor infrastructure in Burundi (yes they have a generator.. but it can't withstand the frequent shutdown in power )

The most distinguished thing about this hotel is the staff(*****) .. they are "so", " so" wonderful.. friendly..& helpful.. specifically: the two young ladies: Annociate & Dodo(abbreviation of "difficult to remember" name !! ..she was a nice receptionist girl .. she helped me in doing a city tour concentrating on religious sites) .. & never forget the two young gentlemen: Immanuel & Ali ).. thank you all .. May God bless you all

Stayed in August 2025

Everything

Everything

Stayed in July 2025

Shower / water facility & location. Not class to market also. In summary, not value for money.

Food

Stayed in January 2025

Flexible check-in / check-out. Very helpful and friendly staff. Quiet location, a bit far from town center. Beautiful view from the rooftop bar. Limited but delicious menu.

Stayed in October 2024

Friendly, helpful staff. Delicious menu.

Stayed in October 2024

In reality location is not very convenient if you need to visit city centre. The room was clean except for a piece of soap in the shower from previous guests. By the way, the shower cabin is already very old, the door did not close well. Towels with permanent stains, such towels can no longer be used in a good hotel. Breakfast is very limited: either an omelette or a fruit plate, no more, for me this was not enough. Once I had a dinner, ordered a "chicken salad", in fact, they brought me a bowl of canned pasta, it was completely tasteless and far from "salad". 2 bottles of water were then counted for a separate fee, only one small bottle of water, which was given at check-in, was not counted. the cost of the transfer from the airport is inappropriately inflated - $50, while all taxis charge exactly $20. Permanent problems with electricity, but it's not only in this hotel.

Staff was very friendly and ready to help. Good size of the room. Pool. Early check-in.

Stayed in October 2024

Electricity and water outages, although these were mitigated by a backup generator and water pump. Not much open space for my toddler to play.

Friendly staff. Clean, well-maintained facility. Excellent food! Comfortable rooms.

Stayed in October 2024

Frequent electricity and water outages. The hotel has a backup generator and water pump, which help solve these problems most of the time.

The staff is friendly and helpful. The views from the balconies and bar are good. The facilities are well maintained and clean. Refrigerator and air conditioning are very nice.

Stayed in October 2024

Problems with electricity and water but we understand the difficulties of the area and the staff try to help as best as possible

Staff, quiet and food

Stayed in September 2024

The location is bad with no restaurants or even a supermarket nearby. Lots of reviews mention it's a good location because it's near the American Embassy. So what! Power outages and WiFi dropping were frequent. I was offered an airport shuttle for USD50, I took a taxi for less than USD20!

The staff were very nice and the room was well appointed with a large bathroom and a nice balcony.

Stayed in August 2024

breakfast, dinner nice,food...

Stayed in June 2024

Got to mention the bad smell coming from the bathroom, but if you keep the door closed it's bearable.

The staff are very friendly and helpful, a very special thank you to Odean and Eraste who helped to make my lack of not being able to speak French not a problem. The whole/most of the team at Dolce Vita was on point. The breakfast was ok and the evening meals are very good,. The location is good for getting taxis into town or wherever you want to go. WiFi pretty good plus 24 hour power/electricity by way a big generator.

Stayed in June 2023

Not too much variety of the menu

Breakfast was OK, just different from Western cuisine

Stayed in May 2023

There was some confusion about our room, I ALWAYS ask for a room on second ( or higher) floor and a double bed, but that problem was solved very quickly.

Breakfast and dinner were good and satisfactory, The staff was very helpful and friendly but as there was serious shortage of petrol in town I would have wanted to stay closer to the centre ville.

Stayed in February 2023

Unpleasant odour from the bathroom. Sewage facilities may have been leaking somewhere. The rooms a little bit small.

Too slow services

Stayed in November 2022

No trees around, basic hotel.

Great staff. Wi-Fi was good. Good when you have business around.

Stayed in October 2022

The place was in the centre of everything it was so easy to get to point A and B easily.

Staff made the place comfortable for us,very friendly and welcoming.The food and breakfast was on point if I come back to Burundi will definitely go back and visit Dolce Vita. Eraste ,odile and lodrige they have been very helpful throughout the way.Welldone to the staff worked hard, to met their expection. Too be honest you feel at home in Dolce Vita Resort Hotel.

Stayed in October 2022

Needed a gym area but apart from that, all was good.

Very good and the staffs made me love Bujumbura.

Stayed in August 2025

The spices in food were a little too much for my taste.A little more balance in seasoning would make the dining experience even better.

Stayed in August 2025

A cool and amazing place to be. Loved it

Stayed in August 2025

The room was not clean the blanket wasn't very clean during the breakfast the tissu that was gave to us was not clean as well. the guy from the reception was not friendly. construction ongoing.. and the food was not good.

The lady from the reception was very nice and helpful, she helped us to take taxi and exchange money and was friendly.

Stayed in March 2025

Nothing

Exceptional staff. Very comfortable and big room. Nice and very clean pool.

Stayed in March 2025

Totally overpriced. The room didn’t feel clean or well maintained, for example the towel on the floor in the bathroom was used. There was some noisy probably broken machine flapping loudly right outside my room. The reception staff cheated money from me. There was no drinking water provided in the room, which would be a minimum service in a room with this price. On the second evening I had to separately ask to have a clean soap to the bathroom. No shampoo, shower gel or conditioner provided. I was afraid to catch some disease from the bathroom. The tv didn’t work. On the second morning the command I made for an early breakfast was not forwarded to the staff. But big thanks to them for flexibility and cooking the breakfast quickly for me.

The wifi, hot water and AC worked

Stayed in February 2025

Water shortage, Surroundings don’t offer anything, internet slow, cost of transportation to and from, cleanliness.

Room size

Stayed in September 2024