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Reviews of Kiriri Residence Hotel

Chaussee Prince Louis 93, Bujumbura, Burundi

#12 of 19 hotels in Bujumbura

Guests' Choice

Review score

Based on 41 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.2

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 27 November 2024

    8.0
    good place for short work stay
    • Business trip
    • Solo traveller
    • Single Room with Mountain View
    • Stayed 1 night

    Very good location, nice and accomodating staff

    Stayed in November 2024

  • Reviewed: 22 October 2024

    8.0
    It's was interesting
    • Leisure trip
    • Group
    • Single Room with Mountain View
    • Stayed 4 nights

    It's just good for the difference

    The breakfast is unique. It's not the same old as I'm accustomed to

    Stayed in October 2024

  • Reviewed: 1 July 2024

    8.0
    Comfortable
    • Business trip
    • Solo traveller
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Accessibility to airport

    Stayed in June 2024

  • Reviewed: 14 April 2024

    8.0
    Everything you need for a good price
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 8 nights

    The airconditioner did not function properly and having reading lamps next to the bed would be a great addition. Breakfast is good, but you need to plan some time as it takes quite a while to prepare.

    The staff was very friendly and the room very big and clean. It was close to the city, yet in green sorroundings and we felt welcome. I cannot compare it to other hotels in Burundi - but I feel that value for money was ok.

    Stayed in April 2024

  • Reviewed: 10 February 2024

    6.0
    Not as good as we expected
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Ants in the room, broken shower, they wanted to charge us for second person breakfast, even when it was included in the room rate.

    Good location, generally nice place and with a bit of better maintenance would be perfect

    Stayed in February 2024

  • Reviewed: 23 November 2023

    8.0
    great location and very nice staff
    • Business trip
    • Solo traveller
    • Suite with Garden View
    • Stayed 9 nights

    nvt

    ligging

    Stayed in November 2023

  • Reviewed: 31 October 2023

    7.0
    Decent for a short stay
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable mattress and pillows. Bad food.

    Nice neighbourhood and nice swimming pool.

    Stayed in October 2023

  • Reviewed: 29 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    They require to repair and repaint the facilities. The food is not good. They require to hire qualified chefs 👩‍🍳 and make sure good nutritional food is available.

    The area is at a safe location close to the presidential area. Very reserved quiet place. Friendly hotel staff. Free drinking water for clients. They serve breakfast at your convenience time. Cleaning a room at your convenience time.

    Stayed in July 2023

  • Reviewed: 27 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was dry. The chips where full of oil. I suggest they hire a qualified chef. To provide good quality meal.

    Quietness, no disturbance by staff. Neatness and very friendly staff and owner.

    Stayed in July 2023

  • Reviewed: 15 June 2025

    1.0
    No cleaning staff came for cleaning the road for 3 days stay. I found earthworm in toilet.
    • Business trip
    • Solo traveller
    • Single Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all

    Nothing

    Stayed in June 2025

  • Reviewed: 27 March 2025

    10
    The staff and especially the Manager really put themselves for my stay , highly recommend this hotel.
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Clean and tidy and a great swimming pool , great food and cold beer.

    The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi .

    Stayed in March 2025

  • Reviewed: 4 November 2024

    4.0
    The place didn’t offer susatisfactory services, to my liking. However the hotel was located at a strategic place. Given
    • Business trip
    • People with friends
    • Single Room with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    The facility lacked some important features. Internet was very poor as it could not be accessed for most of the time. Secondly the rooms didn’t have television. Thirdly, there were no drinking water in the rooms. One had to always ask water from the reception. Fourth, breakfast was boring. The only menu was about fruits, bread and eggs. No choice for other type of food. Lastly, the rooms didn’t have provisions for tea or coffee. Generally I didn’t find value for money. In this age, it is an insult to go to a hotel with no basic amenities like television and internet. Some of my friends relocated to other places because they were not happy with substandard services at this hotel. I remained because I had no choice because I paid for all my days.

    Location was convenient to my workplace

    Stayed in November 2024

  • Reviewed: 28 October 2024

    1.0
    Very poor
    • Business trip
    • Group
    • Single Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    It is awful and not clean

    Stayed in October 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The staff was very helpful.

    Stayed in April 2024

  • Reviewed: 6 March 2024

    5.0
    Passable
    • Solo traveller
    • Suite with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Hotel Infrastructure not up to date! Electricity on and off most of the time!

    Good area

    Stayed in March 2024

  • Reviewed: 2 August 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Suite with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    This place is one of the most welcoming I've ever stayed in. The personnel is very professional and does everything to accommodate guests. It's very well located, in a calm and safe neighborhood. Walking distance to the city centre and very close to the university. The rooms are very spacious and clean, there is airconditioning, electricity is semi-permanent, and if not, a generator is taking over. You can have a very good breakfast on your balcony, whenever you want. While the rooms are not the newest, they are clean, and the beds very comfortable. I will definitely recommend this hotel, and will come back here.

    Stayed in August 2023

  • Reviewed: 13 July 2023

    1.0
    Most disappointing hotel we ever visited
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    SERVIS

    Nothing at all.

    Stayed in July 2023

  • Reviewed: 9 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Suite with Garden View
    • Stayed 2 nights

    Muffly smell in the room; Miscommunication - hotel offered an additional bed for free automatically on booking website, however, at the place they refused to provide it. Paying with a credit card was not possible, the hotel accepts only US dollars, which are difficult to find. I had to withdraw Burundi francs from the card and exchange it into US dollars for that purpose which turned out to be a complete financial disaster- the exchange rates are crazy and I paid double the price for the hotel!

    Friendly staff, who were ready to help; good breakfast

    Stayed in January 2023

  • Reviewed: 7 February 2023

    5.0
    securitywise this place is good, otherwise service is just fair
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 2 nights

    The cleanless the place seems it is not always cleaned, the bathroom had stalking water (the sawarage is not well functioning), no tooth brush and tooth paste, no hot hot jug, no sandals no drinking water in the room pricewise it is the same but they dont charge in their own currency

    Location is good for the security is very high Regarding breakfast I was charged extra money for my spouse in the first day and in the second day I was told its free

    Stayed in February 2023

  • Reviewed: 31 December 2022

    1.0
    Pathetic
    • Business trip
    • Solo traveller
    • Suite with Garden View
    • Stayed 2 nights

    It is quite unfortunately, Kiriri residents didn't make it clear on their payment policy that they don.t handle their local currency, Burundian Francs(which doesn't make sense),....as I expected to make the payments in equivalent local currency.... on contrary, they asked for twice the amount... which is absurd this was frustrating.....as policies needs to be clear...

    Not good

    Stayed in December 2022

  • Reviewed: 4 October 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Friendly people

    Stayed in October 2022

  • Reviewed: 31 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Single Room with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 3 March 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 2 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

Showing 1 – 25

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