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Reviews of Chez Gero

Fidjrosse, Cotonou, Benin

#11 of 15 B&Bs and inns in Cotonou

Guests' Choice

Review Score

Based on 33 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    8.5

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    7.7

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 21, 2025

    8.0
    Great value for money, very helpful and friendly staff. Olivier walked me to get food at midnight
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights

    Breakfast choice was a bit limited

    Fantastic location

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Awesome
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 5 nights

    The internet kept going off and came back many minutes later.

    The staff are very accommodating. The venue is awesome, rooftop had a magnificent view.

    Stayed in February 2025

  • Reviewed: February 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It's location is very good and easily accessible

    Stayed in January 2025

  • Reviewed: November 8, 2024

    9.0
    Amazing, would definitely recommend
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    -Sadly at the moment we were there, there was a problem with the wifi

    -Very nice location, close to restaurants and bar, close to the beach -Amazing staff, always ready to help -Free breakfast -AC and fan included -Mosquito net (if you ask for it)

    Stayed in November 2024

  • Reviewed: October 14, 2024

    8.0
    Excellent and very humane staff
    • Leisure trip
    • Solo traveler
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Area under construction. Not the fault of the hotel

    Excellent and very helpful staff.

    Stayed in October 2024

  • Reviewed: September 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    They are still working in the building. We couldn't use the air conditioner

    Gero, thank you for your hospitality. I've enjoyed being at Chez Gero. You are helpful in handling my stay. See you next year. Greetings from Fabrice AISSI Cheers

    Stayed in August 2024

  • Reviewed: October 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Gero was extremely kind and helpful. He helped answer all of my questions and helped me plan some of the logistics of my trip (I e. to reach Togo). He also introduced me to some delicious local cuisine. Thank you Gero!

    Stayed in October 2023

  • Reviewed: August 29, 2025

    10
    Exceptional
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Genuinely loved this experience. 5stars

    Stayed in August 2025

  • Reviewed: April 8, 2025

    3.0
    Not value for money
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t pay with my card, had to works far to look for an atm, had power outage and the internet was nothing to wrote home about. There was no telecom in the apartment and the apartment wasn’t clean enough for a guest. But the beach view was lovely

    Stayed in April 2025

  • Reviewed: February 12, 2025

    5.0
    The bed was to hard and I was like a fish in the water.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the fact that it wasn’t easy to assess. The door to my room had so much gap on the top. The shower was so close to the toilet that once I had a watch it didn’t feel nice to use the toilet. Even where was wait, not a great feeling.

    Nothing really, because every part had something wrong.

    Stayed in February 2025

  • Reviewed: January 18, 2025

    1.0
    Awful! The worst experience I have ever had! Annoyingly, it is all down to poor management!
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    Check in was advertised as at 2pm and I mentioned I will be arriving at 2pm. The night before arrival I got a message stating my room would not be ready until 5pm. I was travelling from another city and 5 pm check was not going to be convenient! I wrote back instantly but they said there was nothing that can be done. No compensation, no option to cancel....nothing! I would have opted for even a higher priced room but allI got was a one liner, sorry. As if this was not bad enough on arrival at 6pm I asked for some water...shock horror ...I had to pay for the bottle of water. Not even a complimentary bottle of water was offered. This was beginning to look like a scene from Fawlty Towers! Only it was not funny!! Got to room which was on the ground floor facing a bare fence-horrible view. The room exactly as described except there no mention of moths, mosquitos and cockroach (yea only the 1). I am now exhausted crashed in bed thought be nice to de-stress with a bit of TV, but would not connect to error the wifi signal was too weak. The engineer will fix it in the morning I was told! Well I was only booked for one night...so that wasn't helping me! I metioned the catalogue of issues to the duty manager in the morning - his response he will forward it to the manager when he awakes.....guess what at check -out at 11 am. The manager is still unavailable! Less I forget the restaurant/swimming pool is on the 4th floor.......wait for it the lift hasn't been installed! Not sure the climb up all the stairs is worth the very basic breakfast a tiny omelette and sliced baguette! No other option!!

    Ideal location, view from the swimming pool/restaurant but nothing else really! But these do not make up for the appalling bad customer service!

    Stayed in January 2025

  • Reviewed: December 9, 2024

    1.0
    Very Poor
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Refece to stay because of safety and still they charged for the not right about it

    Never stayed because of the area and you don't feel safe

    Stayed in December 2024

  • Reviewed: November 3, 2024

    1.0
    This apartment exist but they do not provide any value. DON’T BOOK
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    The Manager lied to us that everything was working in this apartment. Imagine putting 9 ladies in darkness, no wifi, no air conditioning in a mosquito infested apartment. This was a rip off and we didn’t get any value for the money paid.

    The apartment is along the coastal road.

    Stayed in November 2024

  • Reviewed: November 3, 2024

    1.0
    I need my refund, this is a SCAM. Don’t book
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    There was no electricity throughout our stay. The WiFi wouldn’t work and our client didn’t get SIM cards. There was mosquitoes in the room, the least the manager could have done was provide insecticide. The Air conditioner didn’t work the few times the light came on and thus my client had to sleep in the seating room. This is a ripe off and we need a refund for this terrible stay.

    We checked in 9 of our clients in the 3 bedroom and 2 bedroom apartment. They checked in late around past 7pm and the expectation is that they will have enough time to prepare. By the way, we paid in full before arriving. I read reviews before paying and asked the manager if everything was working before paying. He said everything was and we proceeded to making payment in full.

    Stayed in November 2024

  • Reviewed: November 2, 2024

    5.0
    The staff are the only reason i will come back..aside that.. nothing else
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The place is not yet very functional..so customers should be made aware .. the wifi...

    Breakfast was good..but we had to climb 4 floors for breakfast and for the swimming pool..as they have not installed the elevator ..there were no towels in the bathrooms.. the wifi was epileptic...t

    Stayed in October 2024

  • Reviewed: September 8, 2024

    10
    It was refreshing
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    The view from the apartment

    Stayed in September 2024

  • Reviewed: January 14, 2024

    5.0
    Could be better
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Roughly 10% extra charge for AC. Breakfast was bad (stale bread and not much else). Difficult to locate.

    The host is exceptionally nice. The room is ok.

    Stayed in January 2024

  • Reviewed: December 23, 2023

    6.0
    Perfect if you want to stay in a stranger’s home
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The photos are quite misleading. It was not nearly as nice in person and we appeared to be staying in a room used by someone else with half eaten food in the fridge including a whole fish. We had to ask for toilet paper and my son was not provided with bedding. There is no coffee shop downstairs, as indicated in the description.

    It’s in Cotonou. The owner is responsive. The prices were fair if you are not using air conditioning.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    6.0
    Stay was good. Staff was helpful but breakfast can be improved.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Breakfast

    Breakfast can be better. I expected more

    Stayed in November 2023

  • Reviewed: May 31, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    I appreciated the kindness of the owner, he was very helpful in any occasions, very good food, excellent cleanness, very comfortable house and friendly atmosphere.

    Stayed in May 2023

  • Reviewed: January 8, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe One-Bedroom Apartment with Ocean View
    • Stayed 15 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: December 8, 2024

    8.0
    Very Good
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: October 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: September 25, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in September 2024

Showing 1 - 25

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