Reviews of Golden Tulip Le Diplomate 4 stars
No 90 rue 12.017- Boulevard de la Marina, Cotonou, Benin
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI really enjoyed my stay here. The hotel was very functional and enjoyable. I booked a standard room and was very impressed with the space, bed size and amenities that came with the room. The general ambience was welcoming. Oh and the food was great too. The location? - perfect. We were visiting the Port and it was just a stone-throw away. Would definitely recommend.
Nothing to dislike. The wifi was a little unstable for me though but it was forgivable as everything else compensated for that.
Dear Yetunde, Thank you so much for your enthusiastic feedback! We are delighted that your stay at the Golden Tulip Le Diplomate Cotonou met your expectations. Your comments about the comfort of the room, the quality of our cuisine, and the overall atmosphere mean a lot to us. We are also pleased that our location made it easy for you to visit the port, as this is one of our major assets. Regarding the Wi-Fi, we thank you for your patience and will take note of your comment so that we can improve this aspect for your future visits. The entire team hopes to have the pleasure of welcoming you back very soon. With our best regards, Johana CIMPER Director of Sales & Marketing
Dear Yetunde, Thank you so much for your enthusiastic feedback! We are delighted that your stay at the Golden Tulip Le Diplomate Cotonou met your expectations. Your comments about the comfort of the room, the quality of our cuisine, and th… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewBreakfast, location
AC was not stable
Hello Alfred, Thank you for taking the time to share your experience at Golden Tulip Le Diplomate Cotonou. We are delighted that you enjoyed our strategic location and the quality of our breakfast. Your satisfaction is our priority, and your compliments encourage us to continue in this direction. We have also taken note of your comment regarding the stability of the AC power supply. Rest assured that we have forwarded this information to our technical team so that they can quickly remedy the situation and further improve the comfort of our guests. We look forward to welcoming you back very soon. Best regards, Johana CIMPER Sales & Marketing Director
Hello Alfred, Thank you for taking the time to share your experience at Golden Tulip Le Diplomate Cotonou. We are delighted that you enjoyed our strategic location and the quality of our breakfast. Your satisfaction is our priority, and y… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewI like the breakfast probably the best in Cotonou. The rooms are very nice and comfortable. The baggage handlers and shuttle drivers are decent and very helpful. The staff is attentive and helpful overall.
The sound of music probably from Djabi lounge Friday night until 4-5am. The check-in procedure could be faster
Hello, Thank you very much for your detailed feedback. We are delighted that you enjoyed our breakfast, the comfort of our rooms, as well as the availability and kindness of our staff, especially the handlers and shuttle drivers. Your compliments encourage us to maintain a high standard of service. We also take note of your comments concerning the noise in the Djabi lounge and the check-in procedure. These points will be passed on to the relevant teams in order to improve our customers' experience, particularly in terms of tranquility and efficiency at reception. We hope to have the pleasure of welcoming you back very soon and offering you an even more enjoyable stay. Yours sincerely, Johana Cimper Sales & Marketing Director.
Hello, Thank you very much for your detailed feedback. We are delighted that you enjoyed our breakfast, the comfort of our rooms, as well as the availability and kindness of our staff, especially the handlers and shuttle drivers. Your comp… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewCleanliness of the room and a great breakfast
AC seems not to work properly
Dear Alfred ZA, Thank you very much for your valuable feedback! We are delighted to hear that you enjoyed the cleanliness of our rooms and our breakfast, which is carefully prepared every morning to ensure that you have a pleasant stay. Regarding the air-conditioning, we apologize for the inconvenience. We will pass on this information immediately to our technical team so that a check can be carried out. Your comfort is our priority, and we thank you for bringing this to our attention. We look forward to welcoming you back soon in the best possible conditions! Sincerely, Johana Cimper, Sales & Marketing Manager
Dear Alfred ZA, Thank you very much for your valuable feedback! We are delighted to hear that you enjoyed the cleanliness of our rooms and our breakfast, which is carefully prepared every morning to ensure that you have a pleasant stay. R… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in April 2025
Verified reviewReviewed: 19 June 2025 · Stayed in April 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewAll in all a very good experience. Location of the hotel was perfect for my stay. The facilities that were included in the price (Gym, Swimmingpool) were good and a very friendly athmosphere. The personell were nice and professionel.
Hello, Thank you very much for your positive feedback! We're delighted that the location, facilities and atmosphere helped make your stay a pleasant one. Your appreciation of the professionalism and kindness of our team is particularly touching. We look forward to welcoming you back soon for another successful experience. Sincerely, Johana CIMPER Sales & Marketing Manager.
Hello, Thank you very much for your positive feedback! We're delighted that the location, facilities and atmosphere helped make your stay a pleasant one. Your appreciation of the professionalism and kindness of our team is particularl… Show more
Reviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewNice rooms. Good breakfast. Poolarea nice.
Location somewhat ”off”. In the middle of the diplomatic section of Cotonou. Local restaurants few and far in between the neighborhood.
Dear Johan, Thank you for sharing your feedback and for choosing to stay at Golden Tulip Le Diplomate Cotonou. We're pleased to hear that you enjoyed the comfort of our rooms, our breakfast offering, and the relaxing atmosphere around the pool. Your kind words about the hotel’s cleanliness and facilities mean a lot to us. We also appreciate your comment regarding the location. While our setting in the diplomatic district offers calm and security, we understand that local dining options nearby may be limited. Our team remains at your disposal to recommend or arrange transport to some of the best restaurants in the city. We hope to have the pleasure of welcoming you back soon for another Golden Experience. Warm regards, Johana Cimper, Head of Sales & Marketing
Dear Johan, Thank you for sharing your feedback and for choosing to stay at Golden Tulip Le Diplomate Cotonou. We're pleased to hear that you enjoyed the comfort of our rooms, our breakfast offering, and the relaxing atmosphere around … Show more
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewvery nice and warm hotel. staff are pleasant, friendly and attentive to needs. the place is secured and the facilities are brilliant. my recommendation is that you could add some entertainment such as lilve music or themed nights on the evenings especially weekends.
a few flies hovering around the rsetuarant area
Dear Caleb, Thank you very much for your kind words and valuable feedback. We’re delighted to know that you found our hotel warm, secure, and comfortable, and that our team made a positive impression with their attentiveness. We also truly appreciate your constructive suggestions regarding live music or themed evenings — especially on weekends. These are thoughtful ideas that we will certainly take into consideration as we continue enhancing our guest experience. We’ve also noted your comment about the presence of flies near the dining area and are taking the necessary measures to ensure even greater comfort moving forward. We look forward to welcoming you again soon! Warm regards, Johana Cimper, Head of Sales & Marketing
Dear Caleb, Thank you very much for your kind words and valuable feedback. We’re delighted to know that you found our hotel warm, secure, and comfortable, and that our team made a positive impression with their attentiveness. We also truly… Show more