Reviews of Sofitel Cotonou Marina Hotel & Spa 5 stars
Boulevard De La Marina Cotonou, Cotonou, Benin
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWe enjoyed our stay at Sofitel, the hotel was all we expected and more. We went as a family, and got connecting rooms for the children, Breakfast was 10/10. We enjoyed the cart ride, the pool, the kids zone and of course the club.
Price: though I got value for every money spent
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified review- The cleanliness of this property - Staff professionalism is exceptional - They have promptly responded to unexpected requests
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 April 2025 · Stayed in March 2025
Verified reviewVery nice hotel.
Dear Jacqueline, Thank you so much for your lovely words ! We’re truly happy to hear that staying with us added something special to your visit to Benin, that’s exactly what we’re here for! Your kind words brought a smile to our faces, and we hope your memories of the Sofitel Cotonou Marina stay with you for a long time. We’ll be thrilled to welcome you back whenever your travels bring you this way again! With warm wishes, The Sofitel Cotonou Marina team
Dear Jacqueline, Thank you so much for your lovely words ! We’re truly happy to hear that staying with us added something special to your visit to Benin, that’s exactly what we’re here for! Your kind words brought a smile to our faces, and … Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 2 April 2025 · Stayed in February 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewFriendly staff throughout. Mederic hosted both my dinner and stay at the pool, took the time to talk about Benin which I appreciated. Room matched my expectation. Masseuse at the spa was excellent and very nice, thank you!
Checking in and out. The service by the doormen, reception and concierge area is not five star.
Dear Mrs Mona, Thank you for your kind words about our team, especially Médéric and our spa therapist. We’re glad you enjoyed your stay. However, we regret that check-in and check-out did not meet your expectations. Your feedback is valuable, and we will address it with our team. We hope to welcome you again for an even better experience. Best regards, The Sofitel Team
Dear Mrs Mona, Thank you for your kind words about our team, especially Médéric and our spa therapist. We’re glad you enjoyed your stay. However, we regret that check-in and check-out did not meet your expectations. Your feedback is valuabl… Show more
Reviewed: 13 March 2025 · Stayed in March 2025
Verified revieweverything
nothing
Dear Mr Nikolay, Thank you for your perfect rating! Your appreciation means the world to us. We look forward to welcoming you again for another exceptional stay. Best regards, The Sofitel Team
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewNew, clean and outstanding.
A bit more training for the employees.especially external security but in-house staff are ok
Dear Mr Bazunu, Thank you for your feedback. We’re delighted that you found our hotel exceptional in cleanliness and quality. We appreciate your comment regarding staff training, particularly for our outdoor security team. Continuous improvement is our priority, and we will take this into account. We hope to welcome you again soon. Best regards, The Sofitel Team
Dear Mr Bazunu, Thank you for your feedback. We’re delighted that you found our hotel exceptional in cleanliness and quality. We appreciate your comment regarding staff training, particularly for our outdoor security team. Continuous improv… Show more