Reviews of Aero Hotel Salvador Aeroporto 3 stars
303 Praça João Thiago dos Santos, Lauro de Freitas, CEP 42702-710, Brazil
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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in July 2025
Verified reviewNice simple hotel near the airport.
Reviewed: 11 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewgreat staff, very helpful, close to the airport
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewNothing
Cleaning, location, staff.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in February 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewMuito barulho de fora do quarto
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 17 April 2025 · Stayed in March 2025
Verified reviewExcellent hotel to spend the night at ! Confortable and spacious room, with AC! Great and varied breakfast. The staff was very attentive and kind. Super fast check in and check out.
Ms. Maria Verónica, we thank you and are extremely happy with your review. It will be a pleasure to welcome you soon. Kind regards, Aero Hotel Team.
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewLocation is close to the airport which is why we picked it. The hotel itself is modern. Breakfast was good. Room was spacious.
We were waiting on the street for a few minutes for them to buzz us in which wasn't great in the dark. Our room was in the basement and faced onto the square where there was a loud event happening. The dinner we got was so bad. The pizza base was completely burnt. The staff didn't speak English so I didn't feel there was any point trying to have the conversation about it.
Ms. Aisling, we appreciate your feedback and apologize for the inconvenience you mentioned. We are working to improve our services and look forward to welcoming you back soon for a more enjoyable experience. Kind regards, AeroHotel Team.
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewVery clean. Staff very professional and friendly. Spacious.
There was only one hanger. They could use more hangers, and hooks. The breakfast was very good and I also had dinner at the hotel restaurant. Good.
Ms. Sylvie, we appreciate your review and are glad that you enjoyed our services and customer service. Thank you for letting us know about the lack of hangers. I have just asked our housekeeping team to replace them. We hope to see you soon. Best regards, Aero Hotel Team.
Ms. Sylvie, we appreciate your review and are glad that you enjoyed our services and customer service. Thank you for letting us know about the lack of hangers. I have just asked our housekeeping team to replace them. We hope to see you soon… Show more
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewThe staff was very friendly and the breakfast was good.
The absence of an elevator made it difficult to carry our luggage to our rooms.
Mrs. Thamires, We appreciate your review and we are happy that you enjoyed our service and breakfast. We regret and apologize for the inconvenience caused by the lack of elevator. We hope to welcome you soon. Sincerely, Aero Hotel Team.
Reviewed: 17 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewLimpeza.
Check-in e check-out
Mr. Elietti, Thank you for sharing your feedback with us. We tried to contact her by phone on February 4 and 5 to better understand what happened during her check-in and check-out, but we were unsuccessful. We apologize for the inconvenience caused and would like to assure you that we are committed to resolving any inconvenience you may have experienced. We hope to welcome you again soon. Sincerely, Aero Hotel Team.
Mr. Elietti, Thank you for sharing your feedback with us. We tried to contact her by phone on February 4 and 5 to better understand what happened during her check-in and check-out, but we were unsuccessful. We apologize for the inconvenienc… Show more
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewGreat breakfast buffet. Near the airport.
Cleaning was sporadic and not thorough. Never left extra toilet paper. Stayed for 9 days and the sheets were never changed. Very small twin size bed.
Ms. Kristina, We appreciate your feedback and are happy to hear that our location and breakfast met your expectations. We apologize for what happened in relation to the cleanup and have already activated our governance team to verify what happened and ensure that the situation does not repeat itself. As for the single bed, we inform you that it follows the standard size, but on a next stay, you can request a double bed for greater comfort. We hope to welcome you back soon for an even better experience. Sincerely, Aero Hotel Team.
Ms. Kristina, We appreciate your feedback and are happy to hear that our location and breakfast met your expectations. We apologize for what happened in relation to the cleanup and have already activated our governance team to verify what h… Show more
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewWonderful breakfast food, personnel and room. Close to airport.
Reception crew could be nicer.
Mrs. Jaqueline, We appreciate your feedback and were very happy to hear that our breakfast was wonderful. We are sorry and apologize for the negative experience with the reception service. This is not consistent with our standard of service, and we will reorient our team to ensure a service that is always cordial and welcoming. We hope to welcome you again soon for an even better experience! Sincerely, Aero Hotel Team
Mrs. Jaqueline, We appreciate your feedback and were very happy to hear that our breakfast was wonderful. We are sorry and apologize for the negative experience with the reception service. This is not consistent with our standard of service… Show more
Reviewed: 24 January 2025 · Stayed in January 2025
Verified review