Very weak Wifi, almost it was not working in the room not much amemity, only one all-in-one liquid soap

Good location, I didn't use the metro, but this hotel is located right in front of metro station. Breakfast was good, and service was good. and clean

Stayed in July 2025

Wifi does not work well at the high floors. Air conditioner is center controlled, we could not change it. As a policy, they ask for money if you wanna leave your luggage for some hours.

It is near the Luz station. Employee are so friendly.

Stayed in October 2024

• the room is very small. • staff doesn’t speak english. • No water, tea and coffee in the room.

• Clean and neat property. • Good breakfast.

Stayed in June 2024

The location is very dangerous, even the 1-minute walk from the subway to the hotel is not advised at night. Communication with the hotel is terrible, I asked some questions and never got an answer via the Booking website or email, and it took me many attempts over the phone to get someone to help me.

The hotel is very close to the subway, the local staff is very polite. The breakfast is a bit expensive but delicious.

Stayed in March 2024

The housekeepers should apply insecticide to the rooms.

Breakfast was good, Pizza at dinner was perfect!

Stayed in February 2024

All good.

Excellent breakfast with all varieties of food items even for lactose-free people. Room was clean, quiet and comfortable. It's well-located in Centro although just slightly beyond the main area, which means it is best to use prudence for a few blocks until you're in the business area.

Stayed in February 2024

Great location! Near the subway and market. Lots of interesting shops about 5mins walk away.

Stayed in January 2024

I had to pay for full price to do the check in three hours before, it's fine to charge but should be half price.

Location is kinda dangerous.

Stayed in November 2023

The neighborhood is awful

Affordable, and convenient to get around

Stayed in September 2023

good location

Stayed in September 2023

Location is central but dirty

Staff, easy to check in, practical accommodation

Stayed in August 2023

The infrastructure of the hotel is great, the problem is the neighborhood in which it is located. it is not safe to walk around after 6 or 7 pm; There are very few places to dine out, so we mostly had to order to eat in the hotel or take an Uber.

Stayed in May 2023

Lifts were very slow and two were out of order while I was there

Good location. Nice buffet breakfast every morning. Good facilities

Stayed in May 2023

a fila na hora do check in demorou muuuito :/

o café da manhã e a estadia!

Stayed in March 2023

the towels were not ready in our room when we checked in (due to them still being in laundry) - so we had to wait an hour or 2 before we could shower. I didn't like the selection and quality of food served at the breakfast buffet, i really recommend to save your money and book the room without breakfast and eat elsewhere.

we liked that the room was simple and small yet well designed. it was right at the train station, which made it easy to get from the airport and back with the direct train #13 as we only had a short stay in sao paolo.

Stayed in December 2022

need more staff

location

Stayed in November 2022

No restaurants in the area, fairly unsafe and not well lit to walk around. However, close to the metro.

Great location next to Mercado Municipal. Reception had a box of various chargers and adapters for purchase, which was great as I didn't carry the right type for Brazil!

Stayed in November 2022

The neighborhood. The property is well located, in the center, next to Luz station. However, the area is a bit abandoned. the small shops around the hotel all close around 6 pm.

The property is excellent. you get exactly what you’re being advertised

Stayed in September 2022

The AC stopped working regularly, the staff on the night we arrived was not as helpful as one may expect. I think the pizza thing on the dinner could extend a bit later but I guess tradition is different

It was clean

Stayed in September 2024

The bathroom had broken tiles and was not really clean (lime/mold)

Very good location to public transportation The lobby and staff are very welcoming

Stayed in September 2024

Room is super super small. No blankets or extra pillows were supplied. You had to go down to reception and then none was available. Hotel is in a very bad part of town. Security at the front door...felt unsafe.

Breakfast was good.

Stayed in August 2024

Dont have breakfest in the booking

Stayed in June 2024

My room access card had to be reprogrammed 4 times during my 1 week stay - each time preventing me getting into my room and necessitating an elevator trip back to reception. The technology in use is poor. On the 4th occasion when I politely complained, the female receptionist was very rude. Towels were poor quality - some days no bathmat was provided. No drinking water in the rooms. Hotel is extremely busy at times, so there can be long waits for an elevator. The area around the hotel has many homeless people and feels unsafe.

Hotel is reasonably priced, good location for visiting the Mercado Municipal

Stayed in June 2024

The noise. Seems to come from the water pipes or something. Isn’t great. For the price the noise it’s a bit too much.

Love the location.

Stayed in June 2024