Slow car service, after waiting a long time, they took the wrong car

Alexa in the room

Stayed in July 2025

Great location, 5min walk from a shopping mall with several restaurant options, a movie theater and supermarket.

Stayed in June 2025

The hotel itself (reception, restaurant, lobby) was very nice and inviting. However the room we stayed was not clean, the floor was sticky, the bathroom was dirty. The room could definitely use some cleaning and upgrading. It lacked a sitting area and a place for luggage. The staff were wonderful.

Stayed in April 2025

I think this hotel has got 4 stars on booking only because it has a swimming pool, otherwise it corresponds to a 3 star hotel. The rooms are rather simple and the breakfast wasn't particularly good. The only good thing about the location is the shopping center nearby, otherwise there are only residential buildings in the area

Room was clean

Stayed in November 2024

The bed was not very comfortable

Really nice place to stay.

Stayed in December 2024

Bedroom was too small and old

Location, staff, general appearance of the building

Stayed in October 2024

Towels! Very old, not in a very good condition at all. They must get new ones asap.

Location, breakfast, modern rooms, Alexa in the room. Vallet parking. First class customer service. The view!

Stayed in September 2024

the bathroom is too small, a bit old, gym is very small with limited equipment, service could be better.

Food was good, location is good.

Stayed in July 2024

The clothes ironer could be hotter

The view if the park was awesome .the hotel is very clean, close, convenient location

Stayed in June 2024

My room had ants all over the restroom.

I liked the environment and the area. It was nice to be there.

Stayed in December 2023

the staff are super friendly and willing to help you. I needed to change my room and date of my arrival due to some personal problems, the did it in a short time notice and at the end everything worked perfect.

Stayed in November 2023

The bathroom is tired - I stayed in the executive room - It is OK as other services compensated for it

Friendly and helpful Staff. The only downside is that tea and coffee are not provided as standard in the rooms. This was highlighted to one of the Managers - Joao who promised this will be rectified

Stayed in September 2023

Laundry room still not working, but not a big deal at all.

It’s the second time with stay at this hotel and I can say that our room was much better than the first. Clean, bigger more modern and comfortable. The breakfast is amazing, the staff is very friendly and helpful and the location is perfect.

Stayed in July 2023

We had to get the room key reset every day as stopped working. The laundry was out of service. Our shower drainer had a very bad smell so we had to keep the door shut. The hotel is aware of all of that and I’m sure they are working on it to make it better. Did not make us not like the place at all.

The staff was amazing, great breakfast and excellent location.

Stayed in July 2023

the bathroom very small, no air circulation and the air conditioner wasn’t working on the first room.

the location, the staff and the bed.

Stayed in February 2023

We got moved from one room to another at 11pm because our door wasn’t locking. Getting to the new room on a different floor, we were awaken by construction noises that was taking place on the floor below us and we were also having issues with the air conditioning.

The breakfast was good. I like that there was a lot of options to choose from. The location was perfect for us and the staff always very friendly and helpful.

Stayed in January 2023

1. breakfast should be better, specially the eggs 2. i lost my room card several times, the receptionist issued new ones without checking my ID or details. just told them room number and they gave me a new card

very good hotel and amazing staff. location is excellent

Stayed in November 2022

Nothing

Room, breakfast buffet

Stayed in October 2022

Old facilities and poor maintenance. Bluetree definitely needs to invest more to bring the property to a better level.

Stayed in March 2025

Bedding not changed and floors were also dirty

Food nice and location was good

Stayed in March 2025

My room was at the end of a creepy hallway where the links barely worked and my room was dirty

The balcony

Stayed in December 2024

When I reserved the room, there was no mention of ongoing construction at the property. It consisted of very loud banging on the walls and interior which made a great deal of my stay very uncomfortable and unpleasant during the day. Fortunately, the workers stopped in the evening and I was able to sleep okay.

The location was perfect. Walking distance to the nearby shopping mall and in a very nice community.

Stayed in January 2025

The breakfast is awful.

Stayed in December 2024

The property needs to be updated urgently, it feels not well cared, towels were so thin you literally could see the other side. The restroom didn’t feel clean. Sheets were so wore off that you could t say whether it was dirty or just old. Curtains were also not closing completely. The locker was locked, I notified the reception and nothing happened. I had to keep my documents locked In my bags.

Location and staff. The room size was good, good amount of closet space.

Stayed in September 2024