Reviews of Hotel Brisa Suítes Pajuçara 4 stars
Av Dr Antonio de Gouveia,953, Pajuçara, Pajucara, Maceió, CEP 57030-170, Brazil
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewNice breakfast area
Our bed was sooo hard, it was difficult to sleep. The view is alright but it's such a tiny room... And the food we ordered as room service- caldo de legumes- was not good at all.
Hello, Bianca! Thank you so much for sharing your experience with us. We're sorry your stay didn't fully meet your expectations. Your comments about the bed, room size, and room service are very important to us, and we've already shared them with our team for review and improvement. We're glad you enjoyed our breakfast area and the view, and we hope to welcome you back again and provide you with a more enjoyable experience on your next visit. Sincerely, Israel Bezerra, Guest Relations - Brisa Hotéis.
Hello, Bianca! Thank you so much for sharing your experience with us. We're sorry your stay didn't fully meet your expectations. Your comments about the bed, room size, and room service are very important to us, and we've alrea… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewThe hotel was very centrally located and the parking lot fee was included. There is not just a lower parking garage but also two upper decks. The hotel staff didn't speak any English but google translate and a bit of Spanish helped. The room was HUGE and nice plus the bathroom was also very spacious. No complaints about the clean standard. Everything was good! The location is very good as the beach is right across the street with various options to go for the natural pools or simply a nice walk to the beach.
The breakfast room was a bit small but had a nice view at the rooftop. There is a probability to show up there and not getting a space and having to return later once again. It didn't happen to me but I saw how crowded it could get
Hello, Boris! We are very grateful for your positive feedback about your stay with us. We are happy to hear that you enjoyed the hotel's central location and easy parking. It is great to hear that your room met your expectations and that the cleanliness was satisfactory. As for breakfast, we appreciate your understanding regarding the space, and we are always looking for ways to improve the experience of our guests. We hope to welcome you again on your next visit to Maceió. If you need anything, please do not hesitate to contact us! Sincerely, Israel Bezerra, Guest Relations - Brisa Hotéis.
Hello, Boris! We are very grateful for your positive feedback about your stay with us. We are happy to hear that you enjoyed the hotel's central location and easy parking. It is great to hear that your room met your expectations and … Show more
Reviewed: 10 March 2025 · Stayed in January 2025
Verified reviewReviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
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Verified reviewReviewed: 2 September 2024 · Stayed in September 2024
Verified reviewReviewed: 29 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 July 2024 · Stayed in June 2024
Verified reviewReviewed: 19 July 2024 · Stayed in June 2024
Verified reviewReviewed: 16 June 2024 · Stayed in June 2024
Verified reviewReviewed: 28 May 2024 · Stayed in May 2024
Verified reviewPERFEITO!!! Quando eu for pra Maceió certeza estarei no brisa!
Hello, Izabelly! We are very happy to know that you had a perfect stay with us! It will be a pleasure to welcome you again at the Hotel Brisa Suítes in Maceió. We look forward to having you as our guest again! Yours sincerely, Israel Bezerra, Guest Relations Brisa Hotéis.
Hello, Izabelly! We are very happy to know that you had a perfect stay with us! It will be a pleasure to welcome you again at the Hotel Brisa Suítes in Maceió. We look forward to having you as our guest again! Yours sincerely, Israel B… Show more
Reviewed: 17 April 2024 · Stayed in April 2024
Verified reviewReviewed: 16 April 2024 · Stayed in April 2024
Verified reviewReviewed: 6 March 2024 · Stayed in March 2024
Verified reviewThe view from the room is amazing . Beautiful
Well, they don’t offer a iron to the guest. No visit is allowed , this politic is a bit weard once if as a hotel guest I decide invite a friend to the room . Easy to register this person and the responsability is 100% my. The breakfast is very very poor . Deception the can do better . We know that .
Reviewed: 2 March 2024 · Stayed in February 2024
Verified reviewAll
No
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewLocation. Room was clean.
Bathroom with a unpleasant smell. Absolutely crowded breakfast (number of guests greatly surpasses the installed serving capacity). Air conditioning system dripping water on the room wall. Our check in time was delayed (there wasn’t available rooms when we arrived (although we had contacted the hotel staff in advance)
Hi Fabiano, Thank you for sharing your experience with us. We are sorry for the poor perception you received of our unit and services. We are a group with over 60 years in the market and this comment does not reflect the respect and attention we have for our customers. We are taking steps to ensure that feelings as described do not occur again. Although we do not agree, we respect your opinion and once again, we are sorry for the perception gained. Yours sincerely, Jane Barreto, Guest Relations Brisa de Hotéis
Hi Fabiano, Thank you for sharing your experience with us. We are sorry for the poor perception you received of our unit and services. We are a group with over 60 years in the market and this comment does not reflect the respect and attenti… Show more
Reviewed: 23 February 2024 · Stayed in February 2024
Verified reviewPros were the view, location and they offered towel service. Hotel was located in a good area walk across the street and you had many options to book a boat or take a walk down to the artisan market. Breakfast was included and the servers were nice. Towel service was also a great amenity.
With regards to selection in the area I believe this was one of the better options. I was disappointed in the drainage system the shower would back up every day. Cleaning service was mediocre as a couple of days they just made the bed. Price could be better I think it was high due to the season.
Hi Francisco, Thank you for your comment and the opportunity to improve our services. The price varies during the season and holidays. We are sorry for the poor perception you have acquired of our services and for any inconvenience that may have interfered with your stay with us. We will study ways to improve the points mentioned and avoid discomfort. Yours sincerely, Jane Barreto, Guest Relations Brisa de Hotéis
Hi Francisco, Thank you for your comment and the opportunity to improve our services. The price varies during the season and holidays. We are sorry for the poor perception you have acquired of our services and for any inconvenience that ma… Show more