Reviews of Castelmar Hotel 3 stars
Rua Felipe Schmidt, 1260, Florianopolis City Centre, Florianópolis, CEP 88010-002, Brazil
Loading
Guests also reviewed these properties:
Toronto, Canada
El Calafate, Argentina
Sharm El Sheikh, Egypt
Weymouth, United Kingdom
Hämeenlinna, Finland
Portland, United States
Rome, Italy
Vilnius, Lithuania
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 9 August 2025 · Stayed in May 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe room is bigger than normal, which makes the difference, especially when you have many luggage’s ( my case), clean and comfortable, all good.
They tried to charge 2x in my card, which almost got blocked. But I managed to pay in the property via “debit”; staff are nice but they aren't warm, serious and don't smile - except cleaner and breakfast team. Maybe is something from Floripa itself, restaurant outside the hotel was the same. I was coming from Brazilian North, the people there are more warm and welcome 🤗.
Dear Customer Thank you for your review. Sincerely, Emerson da Rosa General Manager
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewLocation
They put the girl from my team on a “family room” in the ground floor and one of the windows was broken. She was obviously agraif and asked to change room. They alleged they didn’t have and have nothing to do with. It was necessary I involve myself (I am brazilian) asking to cancel the reservation and than they “found” another room. However I paid for a family room (the only one accepted in the checkin) and paid for a 1 person room, not to mention all the stress with the situation. Terrible client experience.
Dear Customer Thank you for your review. Sincerely, Emerson da Rosa General Manager
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThe staff were vete helpfull
The room was great
Dear customer Thank you very much for your review. Sincerely, Emerson da Rosa General Manager
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewGreat staff, amazing location!
The bed wasn’t that great.
Dear Mr. Jaisson Thank you for your review Best regards Emerson da Rosa General Manager
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewThe rooms were extremely comfortable and huge, everything refurbished and in a very pleasant location.
Dear Customer Thank you very much for your review Best regards Emerson da Rosa General Manager
Reviewed: 13 May 2025 · Stayed in May 2025
Verified review- Location: close to the bridge especially to the ones who need to leave the city. - Clean room, good smell of the bed clothes - Staff was friendly and helpful - On-line check-in: fast and avoid lines
- Rooms are a bit outdated, especially the locking systems. Nothing major, but it deserves an investment. - Check-out: if you are there in a rush time, it may take some time to get through it. On-line or speed checkout would help’
Dear Guest, Thank you for your review. Sincerely Emerson da Rosa General Manager
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewBreakfast and spacious room
Total Cost
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewgood location. affordable cost. good breakfast. staff are nice.
elevator is too busy. valet parking service needs to improve a lot !! they almost lost my car / gave for someone else.
Dear Guest Thank you for your review. yours sincerely Emerson da Rosa General Manage
Reviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 14 January 2025 · Stayed in December 2024
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 December 2024 · Stayed in November 2024
Verified reviewReviewed: 4 December 2024 · Stayed in September 2024
Verified reviewReviewed: 29 October 2024 · Stayed in September 2024
Verified reviewReviewed: 27 August 2024 · Stayed in June 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified review