Reviews of Faro Hotel São José dos Campos 4 stars
Rua Siria, 25, São José dos Campos, CEP 12213-530, Brazil
Loading
Guests also reviewed these properties:
Ayvalık, Turkey
North Bay, Canada
Liptovský Trnovec, Slovakia
Lisbon, Portugal
Dehradun, India
Metz, France
Naples, Italy
Rome, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewBed was comfortable, shower was amazing. We loved the breakfast, it was sort of simple but delicious and fresh.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewthe size of the bed was soo small, it was not a kingbed size
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in April 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 12 December 2024 · Stayed in December 2024
Verified reviewReviewed: 6 November 2024 · Stayed in October 2024
Verified reviewReviewed: 1 November 2024 · Stayed in September 2024
Verified reviewReviewed: 30 October 2024 · Stayed in August 2024
Verified reviewReviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewThe mattress was very hard
Dear Ms. Maria Luiza, Thank you for your review and kind words. We regret that the mattress was not comfortable for you. We will check the quality to ensure a better experience in future stays. Sincerely, Faro Hotels Team
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewNice staff and good breakfast. Proximity to shopping center very convenient.
We have stayed here multiple times over the last few months and now on 2 occasions there was no toilet paper in the room when we arrived. A call to reception quickly fixed this but housekeeping needs to be more careful. Also be aware of the payed parking R$15 per night. If you have work that requires you to come and go from the hotel you may find yourself choosing to park on the street to avoid multiple parking charges.
Dear Mr. Green, Thank you for your feedback and for being a returning guest. We're glad you enjoyed the staff, breakfast, and convenient location. We apologize for the housekeeping issues and will address them immediately. We appreciate your note on parking and will review our communication regarding this service. Sincerely, Faro Hotels Team
Dear Mr. Green, Thank you for your feedback and for being a returning guest. We're glad you enjoyed the staff, breakfast, and convenient location. We apologize for the housekeeping issues and will address them immediately. We appreciat… Show more
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 10 September 2024 · Stayed in September 2024
Verified reviewThe breakfast is very good.
Unconfortable pillows and very poor towels quality!
Dear Mr. Adeilson, Thank you for your feedback. We're glad you enjoyed the breakfast. We apologize for the discomfort with the pillows and towels, and we'll work on improving their quality for future stays. Sincerely, Faro Hotels Team
Dear Mr. Adeilson, Thank you for your feedback. We're glad you enjoyed the breakfast. We apologize for the discomfort with the pillows and towels, and we'll work on improving their quality for future stays. Sincerely, Faro Hotel… Show more
Reviewed: 2 September 2024 · Stayed in August 2024
Verified reviewReviewed: 31 August 2024 · Stayed in July 2024
Verified review