Reviews of Hotel Fasano Sao Paulo 5 stars
Rua Vittorio Fasano, 88, Jardim Paulista, Sao Paulo, CEP 01414-020, Brazil
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Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 December 2024 · Stayed in December 2024
Verified reviewLocation, comfort, service
Dear Mr Asseily, Firstly, we would like to thank you for visiting the Hotel Fasano São Paulo. We are extremely grateful to you for taking the time to rate us. It is always a pleasure to receive such positive comments about the quality of our services and customer care. We are very happy to hear that we met your expectations. We hope to see you again soon and that you have the same pleasant experience. Sincerely, Larissa Castelli Hotel Manager Hotel Fasano São Paulo Jardins
Dear Mr Asseily, Firstly, we would like to thank you for visiting the Hotel Fasano São Paulo. We are extremely grateful to you for taking the time to rate us. It is always a pleasure to receive such positive comments about the quali… Show more
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewService is friendly and great Food is delicious Rooms are comfy and the beds are very nice
Dear Mr. Rumpff, First of all, we would like to thank you for visiting the Hotel Fasano São Paulo. It is an honor to be able to welcome you and I also thank you for taking a few minutes to comment on your stay with us. We value our guests very much and all feedback is analyzed and taken into the utmost consideration, as it is through this that we can always adapt and improve our products and services. Hotel Fasano São Paulo always strives to meet your expectations, and it is gratifying to know that you could feel our attention to every detail and our desire to always promote the best experience for our guests. Thank you once again for sharing your valuable impressions and we hope to be able to serve you again soon. Sincerely, Larissa Castelli Hotel Manager Hotel Fasano São Paulo
Dear Mr. Rumpff, First of all, we would like to thank you for visiting the Hotel Fasano São Paulo. It is an honor to be able to welcome you and I also thank you for taking a few minutes to comment on your stay with us. We value our… Show more
Reviewed: 19 October 2024 · Stayed in August 2024
Verified reviewReviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 17 September 2024 · Stayed in September 2024
Verified reviewAlways fantastic to stay at fasano
The bathroom is a bit old
Reviewed: 7 July 2024 · Stayed in May 2024
Verified reviewAmazing decor, great restaurants and bar. Super discrete luxury. Amazing taste.
Nothing - everything was great
Reviewed: 21 May 2024 · Stayed in May 2024
Verified reviewReviewed: 16 May 2024 · Stayed in May 2024
Verified reviewReviewed: 6 May 2024 · Stayed in May 2024
Verified reviewThere is renovation work in progress. I was unlucky to get a room directly below and it was very noisy. You can be the next.
Reviewed: 24 April 2024 · Stayed in April 2024
Verified reviewReviewed: 29 January 2024 · Stayed in November 2023
Verified reviewNice facilities
Overpriced, recommended a doctor charing 550 USD for a 20 min visit, charged full price for a breakfast even if just asked for a coffe
Dear Mr. Stefan, First of all, we would like to thank you for visiting the Hotel Fasano São Paulo Jardins. We are extremely grateful to you for taking the time to rate us. We deeply regret that the service offered did not meet your expectations. Our mission is to perpetuate the Fasano family's century-old legacy of extreme dedication to offering the best products and excellent service to our guests. I am sorry that we failed in our purpose, as this is not the standard of service we wish to offer our customers. But rest assured that your comments have been shared with all the teams involved so that we can improve our processes. We hope to have the opportunity to serve you better in the future. Sincerely, Larissa Castelli Hotel Manager Hotel Fasano São Paulo Jardins
Dear Mr. Stefan, First of all, we would like to thank you for visiting the Hotel Fasano São Paulo Jardins. We are extremely grateful to you for taking the time to rate us. We deeply regret that the service offered did not meet your expe… Show more
Reviewed: 4 January 2024 · Stayed in December 2023
Verified reviewReviewed: 26 November 2023 · Stayed in November 2023
Verified reviewReviewed: 21 November 2023 · Stayed in November 2023
Verified reviewReviewed: 22 October 2023 · Stayed in October 2023
Verified reviewIt is not pretentiois but there is a lot to do between the lounge the bar the resraurant the bossa nova club the access to the shopping mall the delicious breakfast…
Nothing
Reviewed: 15 September 2023 · Stayed in August 2023
Verified reviewReviewed: 4 September 2023 · Stayed in June 2023
Verified reviewBeautiful hotel with fantastic amenities and the most hospitable staff bar none. I can’t wait to come back and stay for longer.
Dear Mr Ryan, Firstly, we would like to thank you for visiting the Hotel Fasano São Paulo Jardins. It is an honour to be able to welcome you and I would also like to thank you for taking a few minutes to comment on your stay with us. We value our guests very highly and all feedback is analysed and taken into the utmost consideration, as it is through this that we can always adapt and improve our products and services. The Hotel Fasano São Paulo Jardins always endeavours to meet your expectations, and it is gratifying to know that you could feel our attention to every detail and our desire to always promote the best experience for our guests. Thank you once again for sharing your valuable impressions and we hope to be able to serve you again soon. Sincerely, Thaisa Cavalcante Hotel Fasano São Paulo Jardins Hotel Manager
Dear Mr Ryan, Firstly, we would like to thank you for visiting the Hotel Fasano São Paulo Jardins. It is an honour to be able to welcome you and I would also like to thank you for taking a few minutes to comment on your stay with us. W… Show more
Reviewed: 28 August 2023 · Stayed in August 2023
Verified reviewSerivce was excellent
Outdoor pool would be nice + rooftop
Dear Mrs. Viktoria, It was a pleasure to welcome you to the Hotel Fasano São Paulo Jardins. We would like to thank you for taking the time to rate your stay with us. We value our guests very highly and your opinion is extremely important for improving the quality of our products and services. Our priority is to provide you with a memorable experience with us. Regarding your suggestions, rest assured that your comments have been shared with our management. We are happy to know that we met your expectations and hope to serve you even better in the future. We look forward to your next visit. Sincerely, Thaisa Cavalcante Hotel Fasano São Paulo Jardins Hotel Manager
Dear Mrs. Viktoria, It was a pleasure to welcome you to the Hotel Fasano São Paulo Jardins. We would like to thank you for taking the time to rate your stay with us. We value our guests very highly and your opinion is extremely imp… Show more