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Reviews of Golden Tower Express Berrini by Fênix Hotéis 3 stars

Rua Miguel Sutil 577, Bairro Vila Cordeiro, Itaim Bibi District, Sao Paulo, CEP 04583-050, Brazil

#314 of 958 hotels in Sao Paulo

Guests' Choice

Review score

Based on 100 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 6 April 2025

    7.0
    Nice staff and very good breakfast
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little tight

    Excellent breakfast

    Stayed in April 2025

  • Reviewed: 1 March 2025

    8.0
    Good recommendation for a short business trip, great value
    • Business trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    My room was a bit noisy and air conditioning was not very effective

    The location is very central when circulating in the main business areas of São Paulo. It’s very clean and offers a good breakfast which you can take on a terrace surrounded by Fênix and other palm trees. Recommended for business travels.

    Stayed in February 2025

  • Reviewed: 2 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s about 30 minutes walk from the shopping mall. But it’s okay. 😊

    Professional service, excellent cleanliness, quiet, great breakfast, quick and easy check in and check out.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The room is too small.

    The breakfast and the service were very good! Excellent staff!

    Stayed in December 2024

  • Reviewed: 23 September 2024

    8.0
    Good place and excellent breakfast, location and personnel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room, too small even to open the luggage.

    Location and facilities, with exception of the room

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Great place to stay with very warm people. I would recommend it to anyone needing a few days stay.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    The breakfast was ok but it was the same very other day

    The place is centrally located and easy to find just around the corner. It also has lovely staff who are willing to provide help

    Stayed in September 2024

  • Reviewed: 9 September 2024

    7.0
    Nice hotel, but very short space inside the room
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Really small rooms

    Stayed in September 2024

  • Reviewed: 21 May 2024

    8.0
    Good hotel with friendly and efficient staff. Rooms are small but good value. Very nice breakfast.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights

    Beds were small but that is fine, however, the bed sheets were too small for the beds. It is a small thing it but would make a big difference.

    Stayed in May 2024

  • Reviewed: 14 March 2024

    8.0
    Nice, I do recommend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    a bit noisy as I stayed in the 7th floor, but nothing very bad

    Nice staff. Well located if you have a car. Nice breakfast. Small bedroom but attend to what I needed

    Stayed in March 2024

  • Reviewed: 18 July 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Muito caro !!!

    Stayed in July 2023

  • Reviewed: 15 April 2023

    9.0
    I’d book it again!
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Great location and great staff! Flexible on clock out time.

    Stayed in April 2023

  • Reviewed: 17 March 2023

    9.0
    Superb
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Always stay here and for one or two nights worthy beds are good also shower and bf

    Stayed in January 2023

  • Reviewed: 31 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Single lift for the entire building and slow checkin reception.

    Located in the center, good spacious room, clean and comfortable. Bkf is abundant and good quality as well. Bathroom is clean and AC working well. Bed comfty.

    Stayed in January 2023

  • Reviewed: 8 January 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small room, even i was alone in 2 people room, i didn't have space to open my luggage

    Comfortable bed and nice breakfast

    Stayed in December 2022

  • Reviewed: 31 December 2022

    8.0
    Not worth it, high price for a poor service
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness…the room wasn’t so clean, dirty walls and also the lining.

    Great location and a good breakfast.

    Stayed in December 2022

  • Reviewed: 11 November 2022

    9.0
    Met my expectations
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quick check in and out, friendly staff, comfortable bed, good breakfast

    Stayed in October 2022

  • Reviewed: 2 June 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A localização.

    Stayed in May 2025

  • Reviewed: 4 March 2025

    1.0
    Staff not professional, be careful.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff and rooms.

    Stafff is not profissional and not trained at all. I arrived at 9am and I have been charged for an extra night without telling me - they just swipe my card adding an extra night because an early check in. I talked to Lucas - the manager and he was supposed to give the money back to me, he just disappeared, no reply, no communication with me: Rooms are very very small, you can barely walk. If you have luggage you need to decide who stays in the room. The room was a kind of clean, but the facilities were dirty, it looks like the hotel was closed for years and opened again without any adjustment. Location is ok, but nothing is close by to the hotel. In front of the hotel there is a construction, a big avenue and the building across the street seems to be a very odd/ unsafe. You can find better options in the region.

    Stayed in February 2025

  • Reviewed: 22 February 2025

    4.0
    Disappointing
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    NOISY!! Not from the interior of the hotel, but surroundings. Windows are not sound attenuating, so the room is very noisy.

    Stayed in February 2025

  • Reviewed: 15 June 2024

    4.0
    Disappointing
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Small rooms, staff was not friendly

    Location

    Stayed in June 2024

  • Reviewed: 10 June 2024

    2.0
    Don’t recommend.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the first room I got had twin beds whose mattresses were so old you could feel the metal frame when sleeping. They switched me to another room after a sleepless night. The mattress was OK but i could see it was completely brown - as in aged. The other room had a strange echo of a motor sound all day long. First they tried to claim that it was a construction behind the building that will cease at night. Then when it didn’t, the other maintenance guy told me that this was part of the room air ventilation acoustics. It echoed noise from other rooms. They didn’t have any other rooms available to switch. The room also had an alarm light that was blinking right about the headboard of the bed. They said this was normal procedure for fire alarm. Ever felt so uncomfortable in another hotel room. Also the hotel is at an intersection of a highway and although they said it was safe to walk during the day, it didn’t seem so.

    The hotel was clean and staff was really nice. The room, except for beds seemed in great condition and modern.

    Stayed in June 2024

  • Reviewed: 6 November 2023

    1.0
    Noisy room, bad bed and dirty bathroom.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty. When I entered my room at check in I found poop in the bathroom. I requested a room change and the other bathroom was wet. Room maid was rude to me. The window did not close by default and the noise from the street entered the room. Small sheet for bed. Bad mattress.

    Nothing

    Stayed in November 2023

  • Reviewed: 16 March 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    noises location and extremely expensive vs quality and structure

    nothing

    Stayed in March 2023

  • Reviewed: 13 March 2023

    3.0
    Regular
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights

    Really. I didn't like it. No restaurant, and bad localization to arrive in the late and the quarter was very small

    only the breakfast

    Stayed in March 2023

Showing 1 – 25

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